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01 07,08,09 2020 SpCouncil Agenda The Township of Oro-Medonte Special Council Meeting Agenda Council Chambers Tuesday, January 7, 2020 9:00 a.m. - Open Session Wednesday, January 8, 2020 9:00 a.m. - Open Session Thursday, January 9, 2020 9:00 a.m. - Open Session The Township of Oro-Medonte is committed to providing and maintaining a working environment that is based on respect for the dignity and rights of everyone within the organization and for those individuals visiting our organization. The Township of Oro-Medonte supports and fosters an environment that is safe, welcoming and respectful for all residents, visitors, members of Council and staff. Page 1. Call to Order - Moment of Reflection: 2. Adoption of Agenda: a) Motion to Adopt the Agenda. 3. Disclosure of Pecuniary Interest: 4. Open Forum: The Open Forum provides an opportunity for the public to provide verbal comments to Council, in Open Session, on matters scheduled on the current agenda, and shall be conducted as follows: Open Forum shall last no longer than 20 minutes; Each speaker shall be required to identify the agenda item they are speaking to and provide their name and address, which may become part of the public record; A speaker shall be limited to 2 minutes per agenda item; No response shall be provided to any question posed during Open Forum; No discussion, debate or decisions will occur during Open Forum; Each speaker is permitted to speak only once per agenda item; A speaker may provide comment on one agenda item and then shall Page 1 of 297 Council Meeting Agenda -January 07, 2020 step aside to enable another to provide comment on an agenda item; No speaker shall speak to a second agenda item until other individuals have had an opportunity to speak once; Speakers providing comment on the same agenda item, shall be requested to limit their comments so as to provide additional information and not repeat the same information provided by a previous speaker; Comments made during Open Forum will not form part of the minutes of the meeting; The following matters will not be permitted during Open Forum: o Comments/complaints against Members of Council or Township staff; o Matters beyond the jurisdiction of Council or the Township; o Closed Session agenda items, including current or pending litigation, or Insurance claims and/or pending claims by or against the Township; o Comments with respect to Minutes of Council and Committees; o Comments that are contrary to the Municipal Freedom of Information and Protection of Privacy Act; o Comments with respect to any applications which have proceeded through a Public Meeting in accordance with the Planning Act, with the exception of comment related to a recommendation contained within the Staff Report. The Chair may conclude Open Forum prior to the 20 minute maximum time limit, for non-compliance with the Open Forum parameters, Conduct of Members of the Public, or any other reason. 5. Reports of Municipal Officers: 4 - 292 a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presentations and Deliberations. 293 - 296 b) FI2020-01, Mark DesLauriers, Chief Financial Officer/Treasurer re: 2020 Budget - Excluded Expenses (to be distributed). 6. Confirmation By-Law: 297 a) 2020-005: Being a by-law to confirm the proceedings of the Council meeting held on Tuesday, January 7; Wednesday, January 8; and Thursday, January 9, 2020. 7. Questions from the Public Clarifying an Agenda Item: Questions from the Public Clarifying an Agenda Item provides an opportunity for the members of the public to seek clarification with respect to the decision which was made on an agenda item, the meaning of the decision and the next steps as a result of the decision. Questions from the Public Clarifying an Agenda Item shall last no Page 2 of 297 Council Meeting Agenda -January 07, 2020 longer than 10 minutes; Responses provided to questions posed during Questions from the Public Clarifying an Agenda Item shall be included within the 10 minute maximum time limit; Each speaker shall be required to identify the agenda item they are seeking clarification on and provide their name and address, which may become part of the public record; A speaker shall be limited to 1 minute per question; A speaker may pose a question and then shall step aside to enable another to pose a question; The Chair may conclude Questions from the Public Clarifying an Agenda Item prior to the 10 minute maximum time limit, for non- compliance with the above parameters, Conduct of Members of the Public, or any other reason. 8. Adjournment: a) Motion to Adjourn. Page 3 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Medonte CAO - R. L. Dunn, C.E.T., M.A., ICD.D Oro December 18, 2019 Corporate Overview 2020 Budget Presentation Page 4 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 2 Presenta... Council and - December 18, 2019 2022 term of Council. - 2020 Budget Overview Strategic Directions Building on the work of previous Councils staff advanced a number of strategic initiatives during the first year of the 2018 Page 5 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 3 Presenta... 2019 - upper/lowers tiers - December 18, 2019 2020 Budget Overview Environmental Scan overall satisfaction with programs and services is 83% Regional Governance Review completed of government (County and municipalities) were consultedSudden and unfortunate passing of two members of Council in November, 2019Execution of Collective Agreement finalized with CUPE (4 year agreement to 2022)ApplicationCitizen Satisfaction Survey completed Page 6 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta...4 2019 - law updated reflecting growth December 18, 2019 - 2020 Budget Overview Environmental Scan 90% now owned by County of Simcoe Paving way for airport development Cannabis legalized in CanadaDisposition of Township shares in Lake Simcoe Regional AirportNew Development Charges Byrelated infrastructure requirements and additional revenue derived from growth Integration of private water system customers onto the municipal water system underway (Zone 1) Page 7 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 5 Presenta... Law and - law regarding cannabis - Term Rental By - December 18, 2019 2020 Budget Overview Completed Initiatives in 2019 Implementation of Continuous Improvement program utilizing Lean Six Sigma methodologyReviewProgress made in advancing ShortLicensingDevelopment of a comprehensive Byproduction and processing facilitiesExecution of Collective Agreement finalized with CUPE (4 year agreement to 2022) Page 8 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 6 Presenta... - law, Roads - 2020 - December 18, 2019 Medonte at a disadvantage - 2020 Budget Overview Environmental Scan Strategic Plan, Fire, Parks, Official Plan, Zoning By OPP community policing costs approximately $3 Million per year Township refreshing a number of key master plans in 20192020Municipal Accommodation Tax (MAT) being implemented by neighbouring municipalities which will fund significant marketing budgets putting OroNeed for controls/regulations on Short Term Rentals Page 9 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 7 Presenta... - Ongoing December 18, 2019 Challenges 2020 Budget Overview Environmental Scan Ongoing uncertainty regarding Provincial downloading to lowertier levels of government Significant number of policy changes from the Provincial governmentIncreased frequency and severity of weather events (summer and winter)decisions of Council Page 10 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 8 Presenta... Ongoing 5 years December 18, 2019 2020 Budget Overview Environmental Scan Infrastructure reserves projected deficit Competition for talent/human resources30% of staff potentially retiring in next 3 Infrastructure funding gap still persists across most Ontario municipalitiesSuccession planning/talent management/recruitment and retentionIncreasing risk of cyber threats on Township assets Page 11 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 9 Presenta... term needs - December 18, 2019 Medonte evolving from a small town to - Oro 2020 Budget Overview Ongoing Challenges Infrastructure challenges a midsize municipalityPopulation growth impacting ability to deliver expected levels of serviceCompeting demands for increased level of service and cost containmentEnvironme ntal sustainability amidst growth pressuresPressures from the Province of Ontario and the community to modernize the TownshipInfrastructure reserve balances not adequate to meet longIncreasing demands for Bylaw enforcement Page 12 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 10 Presenta... December 18, 2019 2020 Budget Overview Ongoing Challenges term facility capital plans & increasing service - Township capital and operational costs increasing at rates higher than general inflationProvincial requirement to deliver comprehensive Asset Management Plan in 2020Enhanced need for risk management to mitigate escalating insurance premiumsDevelopment of space accommodation forecast required for longrequirements Continuous Improvement & Fiscal Responsibility Page 13 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 11 Presenta... Craighurst - December 18, 2019 2020 Budget Overview Ongoing Challenges Master Servicing Study Increasing demands for community engagement and communicationSignificant developments coming in Horseshoecorridor impacting service delivery and staff resourcesFinancial implications from Legacy Agreements (Line 6 Deviation, Try Recycling) Enhanced Communications & Customer ServiceBalanced Growth Page 14 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... 12 recruit, attract, retain December 18, 2019 2020 Budget Overview Ongoing Challenges Staffing mix to ensure adequate fire response Long term sustainability of fire service deliveryAbility to deliver a new central Community Center within an affordable cost envelopeHealth & Safety compliance requires additional training for all staff and service providersstaff in competitive market Inclusive, Healthy CommunityEmployer of Choice Page 15 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 13 Presenta... December 18, 2019 2020 Focus 2020 Budget Overview depth Core Service Level Review of Township services - Implement formal Continuous Improvement program across and into departments InUpdate Township Strategic Plan with measurement targets and associated community reportingAsset Management Plan Continuous Improvement & Fiscal Responsibility Page 16 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 14 Presenta... December 18, 2019 2020 Focus 2020 Budget Overview Enterprise Resource Planning (ERP) IT system updateComplete Road Network Master PlanUpdate Parks and Recreation Master PlanImplement transition to Municipal Service Corporation for Environmental ServicesComplete new Shanty Bay Fire Hall Continuous Improvement & Fiscal Responsibility Page 17 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 15 Presenta... 2020 - December 18, 2019 Law Update - 2020 Focus 2020 Budget Overview Review of Provincial Policies Growth Plan Official Plan/Zoning ByDevelop Industrial Land Zoning StrategyContinued focus on strategic Human Resources managementContinued focus on Health & Safety program enhancement Balanced GrowthEmployer of Choice Page 18 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget 16 Presenta... December 18, 2019 2020 Focus 2020 Budget Overview Term Rental Licensing & Municipal Accommodation Tax - ShortCommunity Risk AssessmentCertification training plan for volunteer Fire FightersEmergency Planning and ReadinessCommunity Safety PlanRefresh Township Fire Master PlanAdvancement of Central Community Centre/SCDSB Partnership Inclusive, Healthy Community Page 19 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta...17 December 18, 2019 2020 Budget Overview Tax Levy Assumptions January 31, 2019 Council commitment of a 4.00% dedicated tax increase for 2020 capital infrastructure fundingAn allocation of 1.75% for the 2020 operating budget Township managing $33 Million spend in 2020 ($24M Operating and $9M Capital)Staff prepared draft budget with the following assumptions for 2020:Township Share 5.75%3.50% Overall Tax Increase (2019 @ 3.99%) Page 20 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... 18 2021) - 2021 - December 18, 2019 5% + per year 2020 Budget Overview up 3.9% vs 2019 hydro & gas 5% Budget Assumptions CPI for November 2019 2.2%Collective Agreement wage increases 1.5%, 1.6%, 1.7% (2019Utilities Insurance premiums OPP Costs 25% grant reduction will be realized in 2019 Inflationary pressures exceed 1.75% provision in Township share of tax increaseInflationary pressures include:OMPF funding strategyExisting fire hall in Shanty Bay not utilized as a satellite station Page 21 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... 19 3.50% Overall Tax Increase including County and Education amounts is 2020 - December 18, 2019 Tax Levy 2020 Budget Overview Residential Taxpayers will see an increase of $30.64 per $100,000 of their Assessed Property Value Page 22 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Draft 2020 Budget Summary Statement of Operations Page 23 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Ћ Presenta... 5ĻĭĻƒĬĻƩ ЊБͲ ЋЉЊВ ЋЉЋЉ .ǒķŭĻƷ hǝĻƩǝźĻǞ Page 24 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Ќ Presenta... 5ĻĭĻƒĬĻƩ ЊБͲ ЋЉЊВ ЋЉЋЉ .ǒķŭĻƷ hǝĻƩǝźĻǞ Page 25 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Budget 2020 Corporate Revenues Page 26 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... is und reviews, ed to a future re sale will be ), which County of . ent roll . Modernization Funding transferred the proceeds receiv residential taxation base. Proceeds of the sha - The Township has northern and rural municipalities across the province s maintained by the Township. Funds are maintained in approved - e balance interest savings accounts and Guaranteed Investment Certificates (GICs). - ceived in relation to properties held by Federal, Provincial or Municipal governments and their agencies. funds to various initiatives in 2019 and 2020 to modernize service delivery at the Township. these lieu of taxes allocate Property Tax RevenueCorporate GrantsProceeds from Corporate Disposition of AssetsPayments in Penalty and interest on TaxesInvestment incomeTax cancellations due to request for reconsideration, ARB decisions or adjustments pursuant to S.357 of the Municipal ActRailway & Utility Corridor taxation assessed on a per acre rate established by the Province NTRODUCTION --- I 1.Corporate Revenue includes all revenues not identified with specific programs. These revenues are: Each year, the municipality has received an unconditional grant from the Province through the Ontario Municipal Partnership F(OMPF), which is intended to support the challenges faced by The municipality also received in 2019 an unconditional grant from the Province (referred to as intended to help modernize service delivery and reduce future costs through investments in projects such as: service deliverydevelopment of shared services agreements, and capital investments.reserve, and will In 2019, Township Council approved the sale of OroSimcoe for cash proceeds, while retaining a seat on the Airport board. The share sale supports expansion at the Airport and retained in a reserve for future economic development opportunities. Taxation revenue (excluding tax levy) is comprised of the following: Payments in lieu of taxes are rePenalties and Interest on Taxes are assessed on accounts that are overdue at a rate of 1.25% per monthInvestment income is earned on cash and reservinvestment vehicles, which include high Page 27 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... a reserve ($325,000 each year) the Township has commenced a program to transfer a portion of the g given to northern and rural municipalities may be reduced or eliminated in : To prepare the Township for this revenue shift,OMPF funding received to a future reserve, to help smooth out the impact as this funding is cut or eliminatedIn 2019 and 2020, approximately 25% of the OMPF funding is being transferred to oo The Province has indicated that the OMPF fundinthe future. In 2020, the municipality will receive $1.3 Million in OMPF funding. This up marginally from the 2019 grant received. ENVIRONMENTAL SCAN 2. Page 28 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 3. Page 29 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET 20 20 CHIEF ADMINISTRATIVE OFFICE Page 30 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... - Oro realignment; Organizational ; orporate Strategic Directions. and further in Horseshoe Valley; 2022 Council Orientation training; - Introduction Services as a blueprint for future business planning and budget decisions. Through Environmental for er : N/CI RFP Process; responsibilities RecruitmentCompensation, Benefits & Employee RecognitionLabour and Employee RelationsPerformance Management & Employee DevelopmentHealth, Safety & WellnessOversight LEASCADA System Review and Update; Mayor, Council & CAO ooooooo adership in the Continuous Improvement Initiative; Chief Administrative OfficCustomer Service RepresentativeManager Human Resources, Health & SafetyHuman Resources CoordinatorEAMayor & Council SupportLeadership & Strategic InitiativesHRLeInitiated with Mayor and Council enhanced focus on the governance role for the Elected Board of Directors;Provided oversight Continued oversight in the preparation of Incorporation documents related to a Municipal Service Corporation and the subsequent Management & Organization of these future CorporationsOversight of the capital budget and water storage expansionContinued oversight as the Owners Representation in the Drinking Water Quality Management Program;Reviewed, Updated and Oversaw the Delivery of 2018 Major Accomplishments 9 Working with Council, the CAO is responsible for the establishment of the Corporate Strategic Directions for the Township of Medonte. The Corporate Strategic Directions act management and leadership of the Senior Management Team, the CAO provides direction of administration and implementation of the strategic directions and operations of the Township. provides recommendations to Council regarding periodic updating of the C The Department is comprised of the following Staff: 201 Page 31 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... and ve OMB & risk transparency d ; event permits for large scale functional teams initiated. Q4 - continues to present increase ; 20 20 Events held with few incidents and deemed to . aff continues to ; 20 Wastewater Master Servicing Study with Horseshoe of council and st staff and members of council with increase ns support on strategic issues including preparation of media briefing s , first ¼ 20 tments within Corporation. on with further review in first quarter decisi Storm Water/ 04 . - information and communicatio current service levels in a fiscally responsible manner succession planning community. de Worker Clothing/Uniform purchasing relations and relationship management; ate Corpor facilitation of the Water/ issues management/ interests in the actions ; going communication updates to Council regarding the legal status and measures taken to resol - ngoing Human Resources support to Depar resident support and to effectively manage the events and mitigate risk to the Municipality ement issues; ing services to our residents at Project Development & Implementation ontinuous Improvement Initiatives: C Enhanced proactive packages, media scrums/conferences; public fact sheets; Provision of onmanagOngoing Valley/Craighurst development Worked with senior staff and various agencies for recommendation to Council regarding special events be a success by the organizers and stakeholders.Council Remuneration/total compensation review Collective Bargaining with CUPE Lcoal 2380Training & Orientation on Managing the Collective AgreementFirst Annual JH&SC Health & Safety Day held;Significant recruitment activity;Proactive labour management Completion of mandatory Bargaining Unit Excluded Pay Equity Maintenance to ensure compliance;Provided oWith SMT successfully launched & Continuous Improvement Projects. 15 facilitators with crossstatus presentations with planned update to Council in Q1.Council Agenda Process Project & ReviewReview & Streamlining of OutsiProvidchallenges;TownshipResidents are looking for greater access to faster turnaroundTalent management & Lean RISE Environmental Scan: Mayor & Council Support/Leadership & Strategic Initiatives: Page 32 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... 04) - which full , when d number of incidents 5 lost time and one attend to issues as they was FOI requests; be implementing our new with a significant and new recruit searches. seasonal requirements These assessments and and , there we will 9 15 continue to , impact customer service, productivity, , is aging, will In 201 reoccurring These staffing competitions included greatlyand . 9 within established timelines l law responses of Ontario Volunteer Officer(s) in 2020 to ensure that refresher training is provide The Township works diligently to ensure employees are municipa rovince , and costly to fill and train. the Corporation. P ntinues to grow significantly; the regularly to address attrition and staff members . within priority for 20 viewed In addition, there will be competition requirements for projected we continue to build that relationship, years Incidents not only pose a serious concern for the safety and security of our 3 . 30 in 20 - recruitment competitions in 201 and beyond. employers 9 risk to the Corporation. ents are re 3 20 building permit issuance bargaining unit To ensure with the employees returning to work . for They are also labour intensive Retirements present an opportunity to assess job descriptions and functions to ensure we employer and employee/union is one which can There were . . the cost and liability staffing needs and Fire & Emergency Services options are made available to residents (licensing, parking passes, bill payments etc.), it is expected will continue for 20 reported to WSIB . line - 20 seasonal e for retirement as noted above eligible for retirement over the next : n policies and procedures. Incid ; a significant impact on corporate resources. through 20 - The level of service activity at the Administration Building coIn addition to the increase in activity handled by the Customer Service Representative, many other departments continue to experience increasing activity including Until additional onthat activity levels will continue to grow as our population continues to grow.The health and safety of our staff has always been a incidents/accidentsreported for cautionary medical attention onlystaff, they also present a trained orequiredOroemployeeswill be eligiblrecruitment activities Recruitment activities are projected to be 25have retirementstime, contract, The relationship betweenattrition rate and costs. Fortunately, the relationship between Township management and our CUPE team (Local 2380is strong and continues to strengthenperformance management programarise Customer Service HR: Page 33 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ; staff ; : Wastewater Master Servicing Study with Horseshoe ; Water/ ; Programs; Storm Council agement program implementation for Bargaining Unit for ; ; : & Orientation program & Workplan : performance man facilitation of the Water/ 20 /Training contractual obligations for 20 for all departments are reflective of a general cost of living adjustment and year over year benefit provisions support and Orientation/H&S Representative e wide Succession & Long Term Staff Planning; HR salaries 20 oluntary Work Well Audit Ongoing Valley/Craighurst development community;Continued investigation of sustained User Fee Systems for Storm Water:Continued oversight of the Incorporations of the Municipal Service CorporationsCorporatUpdate Corporate Scorecard to monitor activities and impact (2021);Ongoing refinements of our Issues Management process;Ongoing Initial development of Develop corporate wide training calendar;Ongoing delivery of Crisis Intervention Training to staff and volunteers;Ongoing development of Health and Wellness programsUpdate and Review RecruitmentVOngoing recruitment;20consistent with Mayor & Council Support/Leadership & Strategic InitiativesIncrease in support for LEAN/CI Initiatives; Human Resources/Health & Safety.5 FT Budget Impacts: 20 Significant impacts 20 Page 34 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 35 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... wide - g, business plans, and leadership of the gs with the head of Council and expectations of the nuous Improvement Initiatives. e Corporation that will maximize revenue and/or cost savings in administration of Current Service LevelProvide effective and timely policy and program advice to the Mayor and Members of Council. Ensure open, transparent and responsive communications between the Mayor, Members of Council with regular weekly briefinand with Members of Council, as required. Support to Mayor and Council with respect to Corporate Strategic Directions and ContiProvide Leadership of Senior Management Team and direction of Municipalitycontinuous improvement initiatives. Provide leadership and management of resources for business processes, including strategic planninbudgets and capital forecast, Official Plan and Master Plans for the Township programs and services. Provide organizational leadership, direction and accountability for programs and services provided by the Township to meet the needs residents. Provide opportunities for employees at all level to contribute to the organization, and to learn and to grow in their performance. Leadership of related functions; Continuous Improvement, Government Relations and Risk Management. - Mayor & Council Support, Management Leadership & Policy Development Ensure the efficient and effective operation of the Corporation through managementSenior Management Team. Liaise with Council to implement Corporate Strategic Directions while making recommendations and provide periodic updates to Council regarding policies and procedures. To develop policies and programs for thcorporate Service Purpose of Service Strategic Plan's Overarching Goals that Service Relates to: Continuous Improvement & Fiscal ResponsibilityEnhanced Communications & Customer ServiceBalanced GrowthInclusive Healthy CommunityEmployer of Choice; Activity / ResponsibilityMayor & Council SupportLiaison with Mayor and Members of Council Management LeadershipEffective Management and Organizational the Senior Management Team Page 36 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... t progress. ions/dialogues between Council, our MP and MPP. ategies into Performance Management Program; ocedures. Policies and procedures are administered and going implementation of initiatives identified in the Corporate Strategic Plan. - Formulation of policies, procedures, programs and services. Policies and procedures are recommended to Council on an as needed basis. Staff are informed of approved policies and prProcedures Manuals.Facilitation of Council's annual review of the Corporate Strategic Plan; Annual integration of Corporate StrDevelopment of an annual report card of Council's accomplishment vis a vis the Corporate Strategic Plan. Monthly preparation and presentation to Council of the Corporate Projects Status Report outlining projecOnCoordination of regular consultatAttendance at MP and MPP functions/meetings as required, no less than quarterly; Attendance at County, Provincial and Federal meetings/events as required. : Develop and : Implementation of Relations completion/monitoring of : Provide leadership to pport Corporate goals and objectives Policy Development Recommend, implement and administer policies and procedures that suand meet legislative requirements. Corporate Strategic PlanningMayor, Council and SMT in the the Corporate Strategic Plan and in the subsequent integration of corporate goals into the performance management program.Corporate Strategic Initiativesinitiatives identified during the corporate strategic planning process.Stakeholder and Government support positive relationships with municipal, provincial and federal governments. Develop and support effective strategic relationships and partnerships with relevant stakeholders and associations. Page 37 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Medonte in order to achieve corporate goals and - ssment. policies, programs, procedures and strategies that attract and Current Service Levelpolicies and legal requirements if required. relates to: icies and collective f the Township. Recruitment Develop, recommend and implement recruitment and selection secure the best qualified applicants for positions at the Township of Oroobjectives. ntify best qualified candidates for administer best practice selection techniques Service Purpose of Service Strategic Plan's Overarching Goals that Service Employer of ChoiceEnhanced Communications & Customer Service Continuous Improvement & Fiscal Responsibility Activity / ResponsibilityPolicy DevelopmentRecommend recruitment and selection policies andprocedures that ensure the Township has access to the most highly qualified candidates possible.Employee RecruitmentDevelop and administer best practice recruitment strategies that attract a deep and broad applicant pool. Ensure recruitment process reflects legislation polagreements. Maintain recruitment files.Candidate SelectionDevelop and that are compliant with legislation policies and collective agreements to identify most highly qualified applicants for interviews. Develop and administer best practice interview and selection techniques to idepositions. Conduct reference checks and screenings on preferred candidates. Negotiation of employment package and or contracts.New employee/transfer orientationsProvide a best practices program for all new employees and managers or employee transfers that introduces the structure function policies and practices o Page 38 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Time - weekly or monthly as required. - o SMT then Council on an as needed basis. weekly basis. - nt and employees are informed of approved policies and procedures. . Current Service Level employees and Volunteer Firefighters. Employee Recognition The Pay Equity Act ith t are compliant with stablish the internal Compensation, Benefits & Attract, retain and motivate Township employees in order to achieve the goals and objectives of the organization through competitive total compensation policies and recognition of contributions to the organization. Ensures internal equity and compliance w market competiveness for various legislative compliance and year end recommend and deliver programs that recognize the Service Purpose of Service Strategic Plan's Overarching Goals that Service relates to:Employer of ChoiceContinuous Improvement & Fiscal Responsibility Activity / ResponsibilityCompensationEnsure compensation employee groups. Ensures compliance with corporate policies, collective agreements and legislative requirements.Benefits and PensionEnsure benefit market competiveness thacorporate policies, collective agreements and legislative requirements.Payroll AdministrationPayroll administration assuring accuracy, timely remittances and payments, meets reconciliations.Job EvaluationMaintain job evaluation programs that erelativity of jobs ensuring compliance with corporate policies, collective agreements and legislative requirements.Employee RecognitionDevelop, contributions of Township employees. Page 39 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... f ain satisfactory resolution to grievances. al 2380 to be negotiated at the renewal of each agreement Time and Volunteer Firefighters. - nformed of approved policies and procedures. Time, Part - Current Service Level and employee relations as governed by the collective agreement; policies, procedures and Medonte. - collective Labour & Employee Relations Ensures that positive labourlegislation are administered and maintained; promoting the effectiveness of employees in achieving the goals and objectives othe Township of Oro rk with management to develop and Management mance and comply with legislation, policies and Service Purpose of Service Strategic Plan's Overarching Goals that Service relates to:Employer of ChoiceEnhanced Communications & Customer ServiceContinuous Improvement & Fiscal Responsibility Activity / ResponsibilityPolicy DevelopmentRecommend workforce policies and practices that minimize legal risk in employment and labour relations and respect the collective agreements.Internal HR Consultancy ServicesProvide HR advice on individual, group, departmental and corporate issues designed to maximize perforcollective agreements. Identify issues and trends requiring departmental or corporate program or policy.Collective Agreement AdministrationProvide advice and guidance to management on the interpretation and administration of agreement.Labour/Employment Law InterpretationProvide advice and guidance on the interpretation and administration of Ontario Labour Laws.Grievance Provide advice and guidance on the grievance process/grievance response that minimizes risks and supports effective labour management relations.Collective BargainingPrepare for and participate in the Township's team in collective bargaining; monitor the labour relations environment; wobargain changes to collective agreement that enhance the effectiveness of the organization in meeting its goals and objectives while respecting the needs and interests of the employees. Page 40 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... , providing education Medonte employees work in a healthy and safe . - representatives to develop early and safe return to Occupational Health and Safety Act ded to SMT then Council on an as needed basis. ovide Health & Safety training in compliance with legislation, that ensures a documents and records of WSIB claims. Current Service Levelsafe working environment on an as needed basis. work arrangements (work accommodation). - ng with particular emphasis on regulations and standards. Health Safety & Wellness To deliver a Health and Safety, Wellness program ensuring Township of Oroenvironment, reducing risk and liability, ensuring compliance with the and traini Occupational Health & Workers Safety and and the requirements of the Workers and its regulations, as well as Township Act Service Purpose of Service Strategic Plan's Overarching Goals that Service relates to:Employer of ChoiceInclusive Healthy Community Activity / ResponsibilityHealth and SafetyEnsure compliance with the Safety ActHealth & Safety Policies and Procedures. Continue to reduce major and serious incidents by managing and eliminating the minor incidents.WSIB AdministrationEnsure compliance with the InsuranceSafety and Insurance Board.Return to WorkPrepare and monitor early and safe return to work programs for employees with occupational and nonoccupational injuries, illnesses and disabilities.Policy and Procedure DevelopmentRecommend policies and procedures that support the health, safety and well being of employees. Page 41 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Costs Budget Shared 2020 Page 42 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ity ongst all to offset any double digit toward since 2018 for a 3 year rate guarantee municipalities, there is a general trend : insurance. - liability continuing to create exposures for ium increases across the County on market renewals re increases in insurance premiums on the next market renewal 2020 is the final year of this agreement where premiums were guaranteed not to increase more than 5% per yearThe Township has been transferring approximately $300,000 per year to insurance reservesfutu Township signed an insurance renewal agreement with a new provider in 2018 providing oo ere are ongoing discussions with the County and developers surrounding some construction works around Line 6 and Services is also the cost center for the management liability claims against the municipality through a combination of liabil The With joint & several insurance premThHorseshoe Valley road which may require contributions by the Township from a legacy agreement NTRODUCTION IENVIRONMENTAL SCAN 1.The Shared Services budget consists of costs related to the Administration Centre and administrative costs that are shared amDepartments operating out of the Administration Centre. Shared insurance coverage and self An annual transfer of $100,000 is transferred to the Facility Maintenance Reserve (refl 2. Page 43 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 3. Page 44 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... - mix of liability insurance and self coverage with respect to Municipal Liability and Errors and ,000,000 50 Current Service Level$Omissions$15,000 deductible per claim Current Service LevelSize of present facility is 16,000 sq. FeetFax machine, telephone, office supplies etc. Supplied to departments with staff at the Administration Centre : SUMMARY Risk Management To mitigate impact of liability claims on municipality by way of ainsurance. Administration Centre & Administrative Office Costs To provide facility and administrative office costs to various departments to support them in the delivery of municipal services Overarching Goals That Service Relates to: insurance - SERVICE LEVEL Service Purpose of Service Strategic Plan's Continuous Improvement & fiscal ResponsibilityEnhanced Communications & Customer ServiceActivity / ResponsibilityAdministration CentreAdministrative office costsService Purpose of Service Strategic Plan's Overarching Goals that Service relates to:Continuous Improvement & Fiscal Responsibility Activity / Responsibilityliability insuranceself 4. Page 45 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... financing significant Current Service LevelAnnual transfer of $100,000 established to assist in repairs to municipal facilities Transfer to Reserves To provide contingency reserve funding to municipal departments. Plan's Overarching Goals that service Relates to: Service Purpose of Service Strategic Continuous Improvement & Fiscal Responsibility Activity / ResponsibilityTransfer to Facility Maintenance Reserve Page 46 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET 20 20 COUNCIL BUDGET Page 47 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... The Mayor and Deputy Mayor Medonte. - are elected, onte residents with municipal services that meet the needs Medonte Council - Med - Strategic Plan professional development and technology expenses and 2019 Council and 5 Councillors Township of Oro the Township the collective interests of the public. ; Approval and endorsement of Setting policy direction for the TownshipAuthorizing revenues/expenditures to provide Oroand expectations of the communityReviewing land use and development issuesRepresenting Fund allocations for constituent support, market review Budget Impacts: - 20 Oroare elected at large by the entire Municipality Elected members of Council are responsible for: 20 Page 48 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 49 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 50 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... being and interests of the municipality by - Current Service LevelMayor, Deputy Mayor and 5 ward Councillors evaluating the policies and programs of the municipality, determining which services the Goals that service relates to: Council As representatives of the public, Council considers the welldeveloping and municipality provides and ensuring that administrative and controllership policies are in place to implement the decisions of Council. Service Purpose of ServiceStrategic Plan's Overarching Continuous Improvement & Fiscal Responsibility Activity / ResponsibilityCouncil Page 51 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Current Service LevelAs approved by Council discount on ice timeice time provided at no cost financial assistance to various organizations to assist them in providing their programs that are Grants/DonationsTo provide for the greater good of the community. School & Seniors Skate - Responsibility ServicePurpose of ServiceStrategic Plan's Overarching Goals that Service Relates to:Inclusive Healthy Community Activity / Grants/DonationsSubsidies:Minor Hockey, figure skatingSchools, Pre Page 52 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Budget Finance & IT 2020 Page 53 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... n nd IT run streams under the same roof. As the Township evolves to a iness enabler. ) vacant ( x 2 the need for accurate, timely metrics and information, the Finance & IT department will be with Clerk ly Financial Reporting & Governance echnology Technician environment T : Property Tax & Environmental Services Billing and CollectionDaily Accounting / Cash ManagementQuarterCorporate Operating / Capital BudgetsLong Term Financial PlanningInvestments & Cash Management PlanningAsset Management Plan & StrategyCorporate InsuranceProcurement Policies & PracticesExternal Financial AuditEnterprise Risk Management ooooooooooo Chief Financial Officer / Treasurer Manager, Finance / Deputy TreasurerSupervisor, Finance / Asset & Risk ManagementAccounting Clerk (includes Accounts Payable)Senior RevenueRevenue ClerkManager, Information Technology Information Finance NTRODUCTION I 1.The Finance & IT Department is headed by the Chief Financial Officer / Treasurer. Although the daily operations of Finance aseparately, there is a natural and logical synergy of having these two increasingly digitaltransforming from a back office support function to a strategic bus The Department is comprised of the following staff: The Department provides the following services: Page 54 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... law which allows for - electronic invoice receipt and distribution, new credit , , a Lean Six Sigma continuous improvement program, where staff anagement policy for the Township M sset A 2019: of DC funds to pay for growth on training and 7 initial projects were initiated Program - preparation for ERP RFP. implemented Direct Deposit for payments more to come in 2020 wide implementation of RISE Six Sigma - opportunities & Data Back Up Machines, Printers :: process CI/Lean Security measures/Common issues/Best practices ERP Replacement in 2020 the Township Lead onled -- PN enhancement and rollout CoLead Corporate Policy DevelopmentStrategic Business Support to Township Departments Computer Hardware / Software DeploymentComputer NetworkEnterprise Data SecurityIT Support & TroubleshootingCyber TrainingCorporate WebsiteTelecommunications & Internet ConnectivityMobile PhonesPhotocopiers, Fax Disaster Recovery PlanningDigital Transformation Strategy Completed a comprehensive Development Charges Background Study implementing a new Byadditional collection Developed and deployed a strategic Coattended comprehensive handsConducted needs analysis in One successful tax sale Clean financial statement auditChanges to A/Pcard expense report processCollaboration and sharing with County of Simcoe and Municipal Partners on:V ooooooooooooooooooooo o oo nformation Technology Information TechnologyFinance:I MAJOR ACCOMPLISHMENTS 2. Page 55 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... the staff Staff and Council monitoring and reduced downtime ncil Meeting streaming solution tem and System deployment ongoing: Continuing cybersecurity trainingFirewall hardeningSpam filtering solution with very few false positivesAntivirus solutionPatch Management systemEnhanced control and security through Mobile Device Management systemLive YouTube streams provided leadership on Remote Connectivity CI Project mplementation of photocopier solution consolidated two units and saving 50% cost CONTINUOUS IMPROVEMENT INITIATIVES: Implemented streamlined electronic waste recycling Enhanced Operating SysResearched and selected enhanced cellular devices to help address connectivity and reliabilityUpgraded and standardized network infrastructure at remote locationsEnhanced WIFI at all Township locationsIncreased/Improved networkProactive maintenance on Township systems reducing issuesContinued to enhance Township phone systemInitial rollout of tablet devices for Fire Department vehicles and staffIntroduction of centralized IT Support Email for Research into enhancements of Password Policy and ProcedureEnhancement and upgrade of Email systemCorporate ERP replacement preparationISecurity measures Enhanced reliability of CouContinued savings on hardware through provincial/other agreements ooooooooooooooooo Coordinated training for 16 Lean Six Sigma facilitators, and well as training for 50% of Streamlined and automated Accounts Payable processesTime earned and Time off support project support including email, calendars and excel workProvided IT feedback and guidance on CI projectsProvided and configured laptops for CI usersIT staffProvisioned enhanced file structures for multiple CI groupsRemote Connectivity data helped validate areas in the Township with poor service RISE 3. Page 56 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... al transactions continue to provincially legislated $1.3 Million revenue source for the - by Dec 31, 2020 line and electronically - systems and data including leading ERP implementation year municipalities consistent site connectivity a challenge as the need for quick information and digit to obtain was pushed back to allow for process efficiencies to be implemented before ness (including payments) on continues to make ive Asset Management Plan (AMP) (OMPF) grant likely to be cut or end in the future : p Fund policing costs approximately $3 Million per Strategies required to smooth out the effect of anticipated significant revenue reductionsInfrastructure reserves projected deficitRansomware continues to be an increasing threat in 2019 and moving forward into 2020 and beyond ooo Ontario Municipal PartnershiTownship in 2020Grant opportunities are increasingly more difficult Infrastructure funding gap still persists across most OntarioNeed for a Strategic and ComprehensOPP community Joint and several liability makes municipalities increasingly vulnerable to potential claimsThe need for timely information and metrics is increasing exponentiallyResidents and businesses desire to do busiFinance is required to play more of a strategic business role Increasing technology requirements from all DepartmentsevolveWorking with the County of Simcoe and municipal Partners to share and collaborate is essential as technology changes and threats continue to rise. Increasing cyber threats require more efforts to protect the security ofThe unique topography of the Township The replacement of the Township ERP system automationHelping Staff with change management will be key during the implementation of the ERP system and continued upgrade of technology ENVIRONMENTAL SCAN 4.Finance: IT: Page 57 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ment initiatives Environmental Services departments System (ERP) System (ERP) reliability at remote sites Municipal Service Corporation (MSC) forcellular devices \\ new Enterprise Software corporate policies /cellular standardized \\ : and support t phase one of new Enterprise Software echnology mplement T organize tasks in the department to promote development and process efficiencies - Implement formal Continuous Improvement program across and intoDevelop comprehensive Asset Management Plan for core assets by Dec 31, 2020ImplemenParticipate in the transition to a ReOngoing work with business teams requiring technology support for continuous improveContinue to enhance security, disaster recovery, and business continuity planningHelp iImprove network/phoneDevelop/implem ent/enforce Implement IT ticketing system with root cause analysisExpand partnerships with other Simcoe County municipalitiesEnhance main Firewall systemsRollout of reliable AREAS OF FOCUS IN 2020: nformation 5. Finance: I Page 58 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 6. Page 59 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... : LEVEL SUMMARY SERVICE 7. FINANCE: Page 60 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 61 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 62 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 63 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... IT: Page 64 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 65 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 66 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 67 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Services Budget Police 2020 Page 68 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... contract basis. - OPP. Commencing in 2016, detachment revenue funding received from the Province. Municipalities e for dollars spent : station that is centrally located at Horseshoe Valley. - Court Security and Prisoner Transportation (CSPT) Medonte is provided police services from the Ontario Provincial Police on a non - elates to Detachment Revenue transferred to the Township by the OPP. Revenues from OPP ticketing are trending lower, a trend common across the County of SimcoeOPP costs are now approximately $3 Million per year for the Township, and will be included in a Service Level review to ensure the Township is receiving proper valu NTRODUCTION IENVIRONMENTAL SCAN 1.The Township of OroThe municipality receives the revenue from fines issued within the municipality by the is transferred to the municipality. The municipality provides a subGovernment grants relates to have been put on notice this funding may end at any time, thus these grants are not budgeted for.Other Revenue r 2. Page 69 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 3. Page 70 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... : SERVICE LEVEL SUMMARY 4. Page 71 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 72 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Services Budget 20 20 Corporate Page 73 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... rojects as required. p As well, the Corporate Services Department is year to year. stabilized Program performs a variety of functions in accordance with provincial legislative requirements and Council Deputy Clerk & Public Relations for Council and its Advisory Bodies /MFIPPA Department provides the following services: Wildlife Damage Compensation transparency and accountability in the governing process. An annual allocation is made to a reserve for election tery Licensing Corporate Services , Secretariat FunctionMunicipal ElectionCorporate Real EstateCorporate Records ManagementFOI RequestsOntario Lot (currently vacant) Accessibility support ooooooo ble for a series of corporate strategic initiatives and assists other departments with their DirectorClerkCommunications & Public Relations OfficerEconomic Development/Communications Coordinator Special Projects CoordinatorRecords ClerkExecutive Assistant Mayor & Council and CAOEconomic DevelopmentCorporate CommunicationsStrategic Initiatives/Special ProjectsJoint orporate Services Corporate Services Department Introduction The direction to costs so that the financial impact of holding the election is responsi The Department is comprised of the following staff: The C Page 74 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... by the . We 8 610100 . 32131164 9 2019 land exchanges; & from 201 ; consideration 4721100 311056 2018 23 requests requirements f 261 views. - averaging 5/month); 42 852100 33201180 2017 , easement agreements n increase o between sales meetings 743105 31181180 4 2016 6 2022 Council; - ontroversial issues currently under requests, a 261 2018 legislated and municipal - 755100 34231287 30 20192142 2015 rdance with the Municipal Freedom of Information and Protection of responding to changes triggered by property sales, insurance 5770110 301162 216 2014 - programs for the 2018108 given the number of c in accordance with matters: municipal land surplus & Council and its advisory bodes ( , we have responded to 9 land reporting 161 - 201 2017 (pilot)222 going educational - on were livestreamed/taped in 2019 with views ranging : November ion of various 9 201volume of FOIs to continue eeting - delivery of omplet Committee higher Meeting the 2018 municipal election to Freedom of Information (FOI) Requests in acco . Advisory Committee Meeting Committee going oversight of the Lakeshore Promenade matter Meeting regular Council M - Livestreaming/TapingNumber of MeetingsRange of Views ConcludedDevelopment and Provision of meeting secretariat function to21Oncoverage etc.;Coordination and cResponsePrivacy Act. As of end of anticipate this Township Friendly Planning Committee - Type of CouncilSpecial CouncilCommittee of Adjustment/ Development Services CommitteeHeritageHuman ResourcesAccessibilitySenior/Citizen of the YearRecreation Technical Support GroupAgeTotal # Meetings Major Accomplishments Secretariat Function for Council and its Advisory Bodies The following tables detail the type and number of meetings of Council and its Advisory Bodies from 2014 through 201 Page 75 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... : 9 ЌЉ ЋЉЊВ : А and consistent messaging; ЋЉЊБ ; ; s Plan; ЊБ ЋЉЊА e effectiveness of service delivery ЌЊ ЋЉЊЏ site storage requirement - e next Corporate Strategic ЊЋ reducing on ЋЉЊЎ ChL wĻƨǒĻƭƷƭ ChL wĻƨǒĻƭƷƭ А for social media posts resulting in reduction in staff time ЋЉЊЍ Report Card detailing key corporate accomplishments : with County Archives software Corporate Џ ЋЉЊЌ municipal land surplus process to be finalized in 2020 resulting in reduced staff time and paper all targeting a reduction in required staff time and errors Ѝ required; ЋЉЊЋ Continuous Improvement & Storage of permanent records Piloted electronic resources Enhanced use of HootesuiteParticipation in 4 RISE Continuous Lean Projects: Council Agenda; Payroll & Time Tracking; Corporate Communications; Meetings Ћ oooo ЋЉЊЊ ompleted the 2019 Community Satisfaction Survey as input to th Continued identification of process/procedure improvements designed to improvCreated and distributed the 2018CSupported Human Resources in the finalizing of updated performance management tools to measure competencies. ЎЉ ЌЎЌЉЋЎЋЉЊЎЊЉ Corporate Records Management The chart below sets out the number of Freedom of Information (FOI) Requests received by the Township from 2011 through 201 Strategic Initiatives Page 76 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ; increased . advocating e . i and of nearly 9% the potential of a ; initiated regarding previous years tourism discussion group - agri , Use of ATVs, Community Halls, Water an Employment Land Strategy; es and actions initiated that drew significant interest from the public from Business Retention and Expansion consistent with creation of on the communications committee and representing consistent growth , Led Clinic; Lakeh - objectiv ion also outcomes of the project were and other municipalities complete award . an was ; ; to 3,765 Tourism Simcoe County and Regional Economic workshops, ; account received in 2019 , businesses ; business community gateway signage designs for Craighurst, including participat - 636 Funding Program to ing to gather information and feedback on municipal Economic Development Project from just over 1700 in 2018 Ontario Winter Games; increased by 300 Investment pportunities for partnerships o ns Tax; delivery of sector relevant ed , concerts and 2,473 in 2019 , Tourism law - provid the 9 in and 201 growing to ion ; the Downtown Revitalization Fund : ) nd connectivity and internet options; with the sector Newsletter subscribers reached a total of etc. priorities identified, infographic was created for reference and he Township's Twitter account - in the Dragons Event in Toronto to pitch ideas to investors ; articipat inquiring businesses to grow or expand within the Township meetings and connections with internal and external stakeholders to understand barriers and issues with various Municipal Accommodatio Agriculture Business Retention & Expansion Project data and relevant information from regional partners n to Simcoe County Economic Development ion d ed 2018 followers inued p 2018 t - acilitate 2019 Economic Development Workplan completed and approved by council, SupportedFtypes of developmentTheInternationalcommunicationsConparticipatTownship sold its shares for the Lake Simcoe Regional Airport to the County of Simcoe to allow for progressive future developments; ApplicatioGatherTownship Increase in tourism marketing including new seasonal photography and video footage created in collaboration with tourism Work with the Economic Development Roundtable activities includingfor more broadbaOnOrillia Area Community Development Corporation; Huronia Nurse PractitionerAdvisory Council on Economic Development; Development. Followers of toverGrowth in the number of f(approximately 45%) YouTube scribers at 74.Departmental communications support was provided regarding Township initiatives (Open Air Burning Permit Byinfrastructure Major Accomplishments Economic Development:Corporate Communications: Page 77 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... e frequently Council and senior staff (where applicable), mapping Review were prepared; Government party sources (i.e. Provincial and Federal levels of government rd ives and challenges were completed for Regional regarding complex Township initiatives and/or decisions, a number of inquiries aterials were developed in 2019; and background m To assist Council with responding to asked questionsDedicated pages pertaining to Township initiatives that drew significant interest from the public have been established on th(where applicable), links to relevant information provided by 3etc.), and frequently asked questions;Preparation of briefing packages regarding Township initiatmeetings with various Provincial Ministries;Briefing packages pertaining to the Page 78 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... by long ey face th vantage. Medonte need for - disad Oro however s, ince, this is expected e continued gas and hydro. is the volume and priorities of and competitive natural resulted in the be concerns with both businesses and . impacted internet, area expansion opportuniti / - adequate e are not able to meet those expectations given our vices Department has farm diversification as alternatives to traditional commercial or - Municipal Accommodation Tax (MAT) as a means to fund the speed internet continue to - owth in the Oro Centre 2022 Council; - available land, servicing, etc.) the Airport by the County, future investment in the Airport will proceed more sville t have implemented a farm diversification opportunities, given trends across the Prov - opportunities for gr access to based businesses and on - boarding for the 2018 - Orillia, Hun including represents rofessional Development. ready/serviced and available for new business development. New construction, renovations and expansions are neighbouring municipalities e development of home - the Township. Those who do not have access to these utilities operate at a cost purchase within the Township investment in P shovel ommunications: The sudden, concurrent loss of 2 members of Council represents a series of onfiling of vacancies, continued onThe restructuring and staffing changes within the Corporate Serwork. This will continue into 2020 until the vacancy can be filled. These changes have further Given its convenient location between the Cities of Barrie and Orillia, just an hour north of the GTA and readily accessible Highways 400, 11 and 12; the Township is looked to as a desirable place to operate a business. However, there are limited landsunderway/or in process in all three industrial parks/areas of the Township as well as along Hwys. 11 and 12. Staff continuesto support thindustrial development.Provincial policies and legislation has hampered business developments in the Township, particularly for those located aHwys. 11 and 12. County policies also constrain developments along County Roads such as the Horseshoe Valley Road and the Penetanguishene Road. There has been a growing interest in onto continue and grow;The Economic Development Strategy identified four key goals and a series of objectives. This plan activities over the next five years. With the quickly enabling airport development to continue. This coupled with the recent announcement regarding the Automotive Innovation Park Several businesses currently located in the Township continue to look for growthbarriers The demand for natural gas and reliable, cost effective highresidents in A number ofpromotion of Tourism (Barrie, Our population continues to grow with new etc.). Many of our new residents are relocating from other communities and they bring with them enhanced service expectations with respect to information and technology. Often wgeography, current infrastructure, and resources. orporate C Environmental Scan: Economic Development: C Page 79 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... - onal ; this focus will continue in 9 201 for the purpose of providing factual and timely based options in - . We will continue to look for other cost effective print Communications efforts, while not abandoning and web social media , social media he corporate website and ation, staff and members of Council, more transparency and faster responses. There is an (i.e. frequently asked questions, media releases etc.) materials given the closure of local paid subscription newspapers. added emphasis on t with , focus, and will remain through 2020; 20 for greater access to informexpectation for immediate access to information; information often to be delivered electronically rather than through traditiprint formatstraditional channels, have been focused on email20based alternatives.To assist with timely responses, and to ensure continued transparency for residents, communications staff develop appropriatecommunications information.Working with media (local and GTA) to ensure consistent and factual information regarding Township business continues to be akey Page 80 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ; Plan; Strategic and the Corporate ; law Update; - ; s to Council on potential divestment; ; pdated Economic Development g place in the Township; u and photos with tourism partners and on social media platforms process; wide records digitization; ; - finding signage strategy; - with the Official Plan & Zoning By servicing delivery and high speed internet surplus align will be focusing on the following items: natural gas ; electronic municipal o Freedom of Information (FOI) Requests, as received; expanded of work plans to drive implementation of the 20 20 Craighurst community gateway signs orporate Communications Strategy and related policies of community identification and way acilitation of implementation of a MAT; orporate Services Department , the C nstallation of Provision of meeting secretariat function for Council and its advisory bodiesContinuing to respond tDevelopment of work plan to commence corporateFinalize and implement Comprehensive review of Township land holdings, with recommendationFacilitation of updated Corporate Strategic Plan;Report and update Continuation IContinued creation and use of Tourism Stay & Play videoPotential Execution of Employment Land Strategy to Support new and existing business developments currently takinOngoing fImplementation of continuous improvement recommendations to the Council Agenda ProcessCommunications ProcessUpdating of CDevelopment of Communication Templates;Updating of corporate website content; 20 ignificant Items in SIn 20 Page 81 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 82 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 83 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... 22 1 - - (in th agendas and 11 meetings per - as required 11 - meetings per year -Meeting 7 - 5 18 meetings per year - - 6 - 9 meetings per year - lity and Transparency Policy. 6 - + Council Meeting associated wi as called - 2 meetings per month, except July & August - Accessibility Committee Compliance Audit Committee Current Service LevelCouncil meetings per yearDevelopment Services Committee Special Council Joint partnership with the County of Simcoe)Citizen of the Year/Senior of the Year Advisory Group meeting per yearJoint Development Services CommitteeyearHeritage Committee law and Township Accountabi - elates to: Secretariat Function for Council and its advisory bodies Provide Council, its Committees and Technical Support Groups with secretariat functions for the production and distribution of minutes, to document the meetings, the recommendations/decisions of Council and its advisory bodies for the Corporation and its stakeholders, in accordance with the Municipal Act, Planning Act, Township Procedural By r Service a Council meeting mprovement & Fiscal Responsibility I Service Purpose of Service Strategic Plan's Overarching Goals that Enhanced Communications & Customer ServiceContinuous Activity/ResponsibilityCompilation, preparation, production, distribution of Agendas and Minutes, attendance at the meetings to record the proceedings, and reporting out of decisions and Council direction, and providing administrative support to Council for items emanating from Coordination of livestreaming of regular Council meetings in partnership with Information Technology and Corporate Communications Page 84 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... largely law, - . and is ithin prescribed timelines when a w coordination of the Municipal records to going provision of training to staff with number of requests varies - - response performed on an annual basis, all other activities received Current Service LevelDestruction performed on a daily basis. Annual archiving of permanent records to County Archives. Development and onrespect to records retention and management.As legislated request isreflective of topics of interest within the municipality o the Municipal Act. Respond to Requests under the Municipal Freedom of and Protection of Privacy Act Corporate Records Management To provide the Corporation and Departments with centralized adopted pursuant tInformation and Protection of Privacy Act. law - Improvement & Fiscal Responsibility Freedom of Information Service Purpose of Service Strategic Plan's Overarching Goals that Service relates to:Enhanced Communications & Customer ServiceContinuous Activity / ResponsibilityCreation, retention, retrieval and destruction of the Corporation's records in accordance with the Municipal Act and Records Retention ByMunicipal Page 85 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... and negotiation of property ents and administration fees, coordination of matters related to the Current Service LevelAs requested/required Annual review of agreemtracking of insurance and confirmation that agreements are being fulfilled. . ale of municipally . and property leases Corporate Real Estate To provide the Corporation and Departments with centralized new lands, land exchanges, encroachment and easement agreementsleases and negotiation of the s law, coordination - Service Purpose of Service Strategic Plan's Overarching Goals that Service relates to:Continuous Improvement & Fiscal Responsibility Activity / ResponsibilityIn accordance with the Township's Sale and Disposition of Land Byowned lands, acquisition of lands, land exchanges, encroachment and easement agreements Management of the Lakeshore Promenade land agreements Page 86 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... - and School Board. Current Service LevelCoordination and execution of municipal election every 4 years.Coordination and execution of municipal bielections as required. : Municipal Election The Clerk's Office is responsible for conducting of the Municipal Election per the Municipal Elections Act, to enable the qualified electors of the Township to vote for their representatives on Council that Service relates to lity i ment & Fiscal Responsibility e Communications & Customer Service ous Improv u Service Purpose of Service Strategic Plan's Overarching GoalsInclusive, Healthy CommunityContinEnhanced Activity/ResponsibDevelopment of relevant policies in accordance with the Ontario Elections Act;Coordination and execution municipal electionFiling of all legislated reports in accordance with the Ontario's Elections Act.Coordination of activities associated with Council vacancies as legislated in the Municipal Act. Page 87 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... claims per year 30 - approximately 24 - Program investigations for compensation claims in accordance with the Current Service LevelAs required per incident Wildlife Damage Compensation Goals that Service relates to: Ontario Municipal Investigators undertake Ontario Wildlife Damage Compensation Program for eligible applicants whose Livestock and/or Poultry have been injured or killed as a result of Wildlife. Service Purpose of Service Strategic Plan's Overarching Inclusive, Healthy Community Activity / ResponsibilityInvestigations under the Program when Livestock and/or Poultry have been injured or killed Page 88 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... nnual progress a - required semi time & contract/summer Township - hosting of Committee meetings; the Township Accessibility Plan; Current Service LevelParticipation and Updating ofDevelopment and implementation of corporate policies and procedures necessary to ensure compliance with the AODA; Coordination and delivery of accessibility related training for all new fullemployees; Completion of report regarding implementation of the Accessibility Plan. Accessibility Advisory Committee provides recommendations s Accessibility Advisory Committee Joint rovide Joint The related to accessibility matters to remove barriers and improve accessibility for residents and taxpayers of the municipality. In partnership with the at Service Relates to: th Committee: Simcoe and other lower tier municipalities, p of Choice Accessibility Advisory Service Purpose of Service Strategic Plan's Overarching GoalsInclusive, Healthy CommunityEnhanced Communications & Customer ServiceEmployerActivity/ResponsibilityJoint County of recommendations relating to: objectives and policies within the Township; capital projects; the updating of the Township Accessibility Plan. Page 89 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... North Simcoe - opics edia usage. Support and . s and situations within the as required implement corporate and project . per year). Evaluate success of Team, and Mayor and Members of Council (on 15 - as required Current Service LevelDevelop, update andspecific strategic communications plans with the Senior Management average 12implementation and report on same.Develop and produce Council's Timely TLife (6xs per year); develop and produce quarterly Community Information Guide; develop brochures, flyers, posters and rack cards Produce communications information and briefs designed to increase awareness of the serviceTownship. Monthly Council updates provided via enewsletter, support provided for Town Hall and travelling Council meetings Manage and update Twitter and Facebook on a daily basis; Monitor corporate web and social mimprove the information posted on the website specific to department related functions and activities as required. Corporate Communications Corporate Communications:Development and implementation of communications strategies to inform public, staff and Council in a timely fashion. Work to ensure corporate information provided to the public and stakeholders is accurate and trustworthy. : Enhance web and Public Information : Support departments to : Produce corporate publications on time, Plan's Overarching Goals that Service Relates to: e community. Work with Senior Staff and Council to identify Service Purpose of Service StrategicContinuous Improvement & Fiscal ResponsibilityEnhanced Communications and Customer Service Activity/ResponsibilityCorporate Communications Strategies Development and implementation of communications strategies, plans, policies and procedures that support the Corporate Strategic Plan. External/Internal Communications Corporate Publicationswithin budget and in accordance with communication standards External/Internal Communicationseffectively communicate and market services, programs and events to thand mitigate potential issues. Website Communications and Social Mediabased communications as an important source for corporate information. Page 90 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... designed to Monitor and advertisements are Ensure corporate newspaper reach target audiences in an accurate, timely and cost effective manner while meeting legislative requirements. Enhance Township's presence in local media through media releases and public service announcements; manage media coverage daily. Respond to all media inquiries in timely fashion, including scheduling media scrums, news conferences and radio, TV and print interviews. corporate newspaper advertising for Newspaper Advertisements Manage and coordinate all Township departments. Media Relations Provide corporate information to the media in a consistent, accurate and timely manner. Maintain positive relations with the media. Page 91 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... - , Ontario Winter Games Medonte Chamber of - sity; Quarterly discussions going - s for Information regarding potential Association that will enable the growth of the Township's Current Service LevelCoordination of monthly Economic Development Roundtable meetings; Monthly participation on economic development/tourism committees (i.e. Ontario's Lake Country, Orillia Area Community Development Corporation, Orillia Manufacturers etc.); Implementation of objectives/projects exclusive of committee activities noted previously; Provision of onsupport/counseling/referrals to Township business owners on an asneeded basis. Response to Requestbusiness locations for new businesses. Participation in monthly meetings with regional Economic Development and Tourism partners; Quarterly participation in Advisory/Economic Development meetings of Lakehead Univerwith County and Provincial Ministry (Economic Development, Tourism, Agriculture/Rural Affairs); Attendance at OroCommerce events. Develop and Implement local and regional Economic Development To provide strategic leadership and implementation of activities economy both from within (business development and retention) and externally (business attraction). es within the township lationships and partnerships with stakeholders Responsibility Service Purpose of Service Strategic Plan's Overarching Goals that Service Relates to: Balanced Growth Activity / Economic Development: strategies identified in the Township's Economic Development Plan. Provide direct support to local businesses and residents seeking to develop or grow/expand businessStakeholder and Government Relations: support positive relationships with municipal, provincial and federal governments. Develop and support effective strategic reand the local business community. Page 92 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ; aken as necessary. monitoring of actual expenditures to budget with support to staff in the regular completion of work going going support and coaching/mentoring of staff with -- Department staff to ensure that department activities are Current Service LevelOnassignments.Onconsideration to professional development and department succession planning needs.Submit budget documentation on time and with consideration for cost containment and effectivenessContinuedcorrective measures tAs required per incident and within legislated timelines Corporate Services - Service relates to: Administration To provide overall leadership and direction to aligned with Department and Corporate objectives, and to ensure completion of other legislated responsibilities within the required timelines. and capital budget; oversight of spending in Service Purpose of Service Strategic Plan's Overarching Goals that Continuous Improvement & Fiscal ResponsibilityEnhanced Communications & Customer ServiceEmployer of Choice Activity / ResponsibilityLeadership and direction to department staffDevelopment and mentoring of staffDevelop operatingalignment with approved budgetCompletion of other legislated responsibilities including Vital Statistics, Lottery Licensing, Line Fence Act, administration of Ontario Wildlife Damage Compensation Program, etc. Page 93 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Budget 2020 velopment Services De Page 94 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... , , to review nsure denial) also or y term planning - development Medonte. The - law education and - regulations. Provincially, the law Amendments, Plans of planning and development, by - policy municipal provide services that are required to be and the Building, Planning, Development and customer service. provisions. Activities include overall management, divisions provincial ing septic maintenance inspection program, service areas include: of these and environmental associations and zon cial Plan, evaluates current development applications within the areas: Department law permit and licensing, activity The . review and inspection, municipal permit or timelines is responsible for the overall administration of irements Committee & Development Application Review Services ent Planning the Ontario Building Code to ensure that all construction within the municipality meets the minimum standard counter support and assistance in regards to building permit submission, inspections, and enforcement. - ervices S legislative requ review and inspection, septic ficant front division enforces permit evelopment AdministrationLong Range and CurrD NTRODUCTION I e Planning Division administers all forms of development applications (Official Plan and Zoning By 1.The Development Services Department Engineering, Municipal Law, and Customer Service teams. A number completed within building engineering review, source water protection, conservation authoritiesenforcement, property standards, animal control, Planning The Planning Division provides professional planning, development, and policy services and advice, establishes longbusiness planning, project management and administrative services to support the achievement of corporate objectives and to ethe effective and efficient delivery of planning services.ThSubdivisi on/Condominium, Site Plan, Minor Variance, and Consent (severance)) from initial application to decision (approval, registration of Plans of Subdivision/Condominium, and final Township acceptance for assumption of the public infrastructure fsubdivisions.The Planning Division provides service through three (3) BuildingThe Building Division provides technical assistance and enforcement of both Building required ensuring life safety for all residents, businesses, and workers that choose to live and/or work in Oroprovides signi Page 95 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ng e view of and provid Conservation two , they ractices. dditiondevelopment implementation of s In a standards and the review through Township planning through the development and in addition to the , ) development and SSS Engineered Lot Grading. ordination of services provided by the - and : y areas: from the perspective of conformity with the Townships Development areas regards activit activity (3) Inspection Services Environmental Associations (SSEA term technical policies, processes and design standards - Development Applications ion review, acceptance and final assumption of completed infrastructure works for Site Plan and the two , (2) Permits provides service through four (4) cies Process and Design Standards and sound engineering practices; . projects; related to Development applications/reviews, Permit applications, the review and administration of development applications from the perspective of the engineering design, and sound engineeripractices;provide design and constructSubdivision review and provide comment on Engineering PoliDevelopment Engineering projects and activities assigned them. opment Engineering e to engineering consultants, developers and residents in c ovincial Legislation (Source Water Protection, Clean Water Act, and Lake Simcoe Protection Plan) The Building Division provides service through three (3) (1) Administration Devel Development Engineering provides technical engineering design, policy review and approvals to both the Planning and Building Divisionsadviprocess. Development Engineering establishes longapplications based on Provincial, County, Township engineering policies and standards and on sound engineering p Development Engineering Environmental The Development Services Department provides oversight in regards to the coAuthorities (LSRCA and NVCA)Prpolicies and reviews Page 96 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ard e technical he Act and Clean . he school year. laws, both proactively and - ons the phone auto attendant. Customer . The Township is also responsible for the all enforcement of education and 290 Moonstone Road East 1871 Ridge Road West Crossing Guard at each of the following locations: laws wherever possible, by providing a strong educational component to their activities. Along with the enforcement - and completes review and provides comments on behalf of the Township l Law cences & Permits Education & Enforcement (including Animal Control)LiAdministration Shanty Bay Public School Moonstone Elementary School laws. - Water Actimplementation of the Provincially mandated Septic Maintenance Inspection Program associated with Lake Simcoe. MunicipaMunicipal Law Enforcement is responsible for the reactively. The Municipal Law Enforcement Officers make every attempt to work with individuals to obtain compliance with tTownship Bycomponent, Municipal Law Enforcement is also responsible for the issuance of various permits and licences pursuant to the TowBy Municipal Law Enforcement is also responsible for the oversight of the School Crossing Guard functi Municipal Law Enforcement provides activities through the following services: Municipal Law Enforcement, a Division within Development Services, is responsible for the oversight of the School Crossing Gufunction, and providing all the necessary equipment. The Township provides a School The School Crossing Guards are on duty before school, at lunch (Moonstone) and after school during t When a School Crossing Guard is absent, the Municipal Law Enforcement Officers carry out the School Crossing Guard duties. Customer Service Customer Service is responsible for the coverage of the front desk for reception inquiries and service assists with providing general Township knowledge/responses to inquiries or to direct to specific departments for moror detailed responses. Page 97 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Seasonal MLEO (Summer)Chief Building OfficialDeputy Chief Building OfficialBuilding Inspector Plans Examiner/Building Inspector (2)Permit Intake TechnicianSummer StudentSeptic InspectorSeptic Assistant (Back Up for Customer Service Representative) uthorities, Source Water Protection, and Septic Maintenance Inspection Program) Law Enforcement Officer Director, Development ServicesCustomer Service RepresentativeManager, Planning ServicesSenior PlannerIntermediate PlannerPlanner (2)Development Services AssistantGIS TechnicianManager, Development EngineeringChief Municipal Municipal Law Enforcement Officers (3)Customer Service (Reception)PlanningBuildingSepticDevelopment EngineeringEnvironmental Initiatives (Conservation AMunicipal Law EnforcementSchool Crossing GuardsHeritage CommitteeProperty Standards CommitteeDevelopment Services Committee The Department is comprised of the following staff: The Department provides the following services: Page 98 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... and , to field s process s Development Services and establishment of the and for other Departments the law - to and review programs artment Dep . Development Services review of counter and inspection processes, increased implementation Community Services the law online zoning certificate submission initiatives: - / Initial Education and Enforcement of By of electronic plans review and permit submission by many Departments in the Township - the law law of - - Property Standards 2019: law with updated fees - in regards to by the Building team to customer service delivery nd zoning certificate applications by the Planning team and to assist with their operational activities Lean Six Sigma Projects implementation of online permit and application submission processes (initial implementation of septic permit Revisions to the 2016 Development Engineering Policies, Process and Design Standards (on going) to ensure CONTINUOUS IMPROVEMENT INITIATIVES: Joint Health and Safety CommitteeIT Steering CommitteeRISE 2019 Development Charges ReviewEnvironmental Services Annual AuditEmergency Management going expansion with use of GIS technology oooooo - Updates / compliance with Provincial / County requirements and advancements in engineering design and practices;Preliminary implementation Initial implementation Transition of Heritage Committee staff liaison from DepartmentImplementation of a Property Standards ByProperty Standards CommitteePart 1 Training of MLEO staff Successful completion of the Environmental Noise CourseEnactment of a new Towing ByAssisted with the drafting of the Open Air Burn ByAssisted with the implementation of ATV ByOnStaff participation in number of corporate projectsContinued development and use of GIS technology across locate infrastructureContinued some building permit aContinued improvementsof technology in the field, continued service delivery efficiencies and timeline improvements MAJOR ACCOMPLISHMENTS RISE 2. 3. Page 99 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... outside law - general planning, zoning going changes to the Planning Act nagement program including: increased counter and phone inquiries ess and annual reminder renewals ry implementation of Source Water Protection policies and Risk Management expansion of Township projects completed by GIS technician CI projects primary coverage provided by Planner(s) and Development Services Assistant y : all seven of the 2019 facilitated some of the 2019 CI projects: Staff are required to review of all planning applications, circulate, coordinate, and review the ment in continued Provincial regulatory pressures and compliance with on e department participated Council AgendaPayroll Time TrackingMeetingsWork Order Management Communications with Public & StaffCouncil AgendaPayroll Time Tracking MeetingsPurchase to PayRemote Systems ReliabilitWork Order Manag ooooooooooo taff training and succession planning, implementation of performance ma On going streamlining of the online dog tag registration procEngineering Consultants to determine when Consultant is utilized versus in house expertise; Members of the Members also PlanningDevelopment Applications agency and consultant comments, complete subdivision review, site plan technical reviews, completion of general byamendments on behalf of the TownshipLegislative requirements and Provincial Policies/Plans, staff and customer service/residents impacted by implementation of Natural Heritage System andAgricultural mapping by the Province Continued high level of front line customer service delivecertificates, and development applications Additional responsibilities on front line staff regarding Business continuity and staff resource allocations S ENVIRONMENTAL SCAN 4. Page 100 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... e Braestone - law enforcement - service and zoning by - regulations servicing for Forest Heights, Braestone, and Edgar Centre, draft plan - with the RMO (provided by SSEA), annual consultation with RMO for Building Summer Student evolving land uses Pre Continued provincial regulatory pressures and regulatory compliance including customer service survey continues to identify concerns with the permit - ional (ICI) Site Plan review East Oro t requirements which are outside of Township control review and inspections/site meetings for: and demographics and expectations for higher levels of service. t Grading (ELG) Plans review: ation and Final Inspections farm diversified uses and development applications -ee Engineered LoELG CertificIndustrial / Commercial / Institut ontinued increase in the number of septic permit and septic verification submissions Continued subdivision review pressures in 2019 approval for CraighurstChanging community demographics and expectations for higher levels of customerIncrease in onConsideration required for zoning amendments forLegislative requirements and risk management the requirement to implement new procedures for conformity with the Business continuity and staff resource allocationsStaff training and succession planning, implementation of performance management programReview of outstanding(open) permits, issuance of letters to property owners, conducting inspections and use of the annual filmaintenance fReview process for Orders to Comply and communications regarding construction without a permit and implement Permit and Inspection Services are mandated requirements and CA permiPermit submission pressures lower than anticipated in 2019. Permit submission pressures anticipated in 2020 Phase 2, Meadow Acres, Diamond Valley and East Oro Estates.Changing community Commencement of site inspections in accordance with the legislative requirementsContinued focus on education and environmental importance of the program to property owners affected by the programCContinued training of frontline staff to implement the Source Water Protection Plan (SWPP) including development of process/applications for SPP review and consultationupdating of the required reporting to the Province Development Application Building Development Engineering Page 101 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... n expectations for reporting and/or service inspection program for all properties within laws - gram given the volume of properties to be inspected, ) of Township By plications review / comments ickets.ca) rom the Lake Simcoe Protection Plan (LSPP) and Source Water Protection Pla f and education requirement(s) for, complexity of, and review of ELG Plans. led Design / Servicing Review Inspection Program Detai construction Site Meetings - challenges with review of properties considered to be within or exempt from the Septic Maintenance The Jones Consulting Group to determine when Consultant is utilized versus in house expertise; final servicing and securities reductions - and map schedules Con Meetings for Site Plan Development - Pre law Applications - spections ( incorporated during Official Plan and Zoning Bylaw updates house administration of the sewage maintenance inspection program for Lake Simcoe shoreline & municipal well - Zoning ByZoning, Severance, Minor Variance, Consent ApICI Site InAttendance at Subdivision / Site Plan Pre Incorporation of policies (SWPP) to be Staff resource allocations program, prioritization of inspections for the septic maintenance procontinued increase in the number of septic permit and septic verification submissions Continued training of frontline staff to implement the Source Water Protection Plan (SWPP) including development of process/applications for SPP review and consultation with the RMO (provided by SSEA), annual consultation with RMO for updating of the required reporting to the Province Legislative requirements will continue to pose administrative challenges and elevateddeliveryContinued inheads to ensure legislative compliance and implementation of the next phase of the100 metres of rivers, streams, lakes or ponds and tributaries that feeds into Lake SimcoeMunicipal LawPart 1 Training of MLEO staff for Property StandardsOngoing coordination of online ticket payments (PaytSuccessful completion of the Environmental Noise CourseFirst full year of second full time Municipal Law Enforcement OfficerImplementation of the online Dog Licensing Program and database for future annual licensing reminders Continued reactive/proactive enforcement Continuing to improve the internal and integrated processes of Development Engineering RevEngineering Consultants Updated / Revised the Residential Lot Grading Criteria / Requirements;Improved the Process for assessing the Environmental/Septic Maintenance Page 102 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... n term rental - law - hort recommendations ustomer service being enforced law as required excluding c - law s - lan and County Official Plan Conformity law - required significant investment of staff time and process Township costing and establish baseline for performance measures law and Noise By - rocess and implementation of within the update to the Official Plan & Zoning By update fees and charges by P submissions and review including Provincial Policy/P pprovals under the Interim Control By 95 A - law - and mapping law and Review of applications - law 97 - oth the Canine Control Byeview and R and Cannabis law Enforcement Division including processes and the legislation - evelopment of Planning and Development Fees D online zoning certificate application the : mplementation of Ongoing administration of the Site Alteration ByComplete review of the Township ByZero Tolerance stance taken on the current Noise ByContinued review of Short Term RentalsImplementation of a Lone Worker for the on call OfficerContinued to provide 24 hour services for bStrong partnership with the Building Staff in conjunction with the Property StandardsIncreased enforcement in relation to Planning matters Continue monitoring and enforcement of Special Events throughout theOfficial Plan and (2) comprehensive Zoning ByImplementation of Source Water Protection policies Service Level review of the Full iContinued provincial regulatory pressures and regulatory compliance Continued high level of submissions of development application resources in the review/processing, discussion with agencies, applicant, and residentsImplement a tracking tool for division activities to ensure maximum amount of cost recovery role/time allocation Comparator group analysis Continued policy and zoning responses to emerging community issues (e.g. legal marijuana cultivation/retailing, saccommodations)Continue to develop policies to establish levels of service, and ensure regulatory compliance, mitigate risk from constructiowithout a permitTracking of key Department data to ensure accuracy of activity based Significant items in 2020 Planning Building Page 103 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... , feed into Owen Estates a permit (from Construction and 1b, Horseshoe Valley Lands , Eagles Rest Estates, on going administration, t Oro Estates y Lands Phase 2 , ering service deliverables; Eas , Meadow Acres Phase 1a Septic Inspector position including review of all new law Review; - : based on comparator analysis Horseshoe Valle iamond Valley , (OAS) for building permits to work alongside the current electronic completing or advancing Subdivision Developments Final Assumption) - a/b and Phase 2, D cially mandated septic maintenance program , and se 2 Official Plan and Zoning By plans review and permit submission Whispering Creek activity level law for implementation in 2020 - aintenance M communication of inspections required for Provincially mandated septic maintenance program eek, and rseshoe Valley Lands Phases 4, Kayley Estates, Braestone Pha , Ho b, Heights of Horseshoe Townhouses Phase 2 urtle Cr , , T with Developers / Consultants to complete the appropriate inspections, certifications and Council approvals of Acceptance and Moonstone affects over 3000 properties subdivision construction house administration of the Provin - ngineering of the administration of the Provincially mandated septic maintenance program and report on discretionary inspection Bachly Forest HeightsPhases 3a and 3 o eptic permit submissions, septic revisions/verifications, and inspections for permits and the provincial septic maintenance Review and revise Building Fees ByContinued review of new process for Orders to Comply and communications regarding construction without Continued resolution and staff involvement in historical building legal matters associated with permits and inspectionsReview 2016 and prior open permits and application of annual file maintenance feesContinued implementation of electronic Review and implementation of Online Application Submissionplans review that has been previously implemented.On going public education and Additional staff resources being utilized in order to complete the mandated inspections within the required timelinesContinued incustomer service, and inspection of all properties within 100 metres of all rivers, streams, ponds that are tributaries that Lake Simcoe Review possibilitiesContinued assessment of the balance between the various duties of the sprogramReview, comment, input on the Continue to work outstanding subdivisions / phases through to municipal assumption;Continue to examine processes and procedures to improve the Development EngineConsiderableMaintenance, to Septic Development E Page 104 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... laws related to compliance and enforcement - with ongoing education, administration, and efficiencies appropriateness ing laws - r, complexity of, and review of ELG Plans. continued law - continued certification of MLEO staff /Licensing By Zoning laws and their - based on comparator analysis Property Standards By Term Rentals law the - going education with residents and visitors - ontinue monitoring and enforcement of Special Events throughout the Township Update the Residential Lot Grading Criteria / Requirements;Improved the Process for assessing the requirement(s) foContinued Implementation of Part 2 Training of MLEO staff for Property StandardsPrepare and Implement Short enforcementFees Review associated with Licensing and Permits with comparator groupUpdate TOnReview and update the dog tag licensing process/program for ongoC Municipal Law Enforcement Page 105 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 5. Page 106 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 107 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 108 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 109 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 110 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... : SERVICE LEVEL SUMMARY 6. Page 111 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 112 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 113 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 114 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 115 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 116 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 117 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 118 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 119 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 120 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 121 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 122 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 123 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 124 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Budget 2020 Fire & Emergency Services Page 125 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... - t ds rcraft ughou n average the department respon land Fire Urban Interface and Ai - Medonte residents, business owners and the - Rescue, Search & Rescue and Wild s: Department provides a wide range of services in order to provide for the protection of all Oro Emergency Services Department is comprised of a Fire Chief, Deputy Fire Chief, Assistant Deputy Chief, vices are provided such as Ice Fires Medonte Fire & - Emergency Management StructuralAutomobile AccidentsMedical EmergenciesCounty Hazardous Materials emergencies (Hazmat) Special Events The main objectives of the Fire Emergency Services Department is to prevent fires, to educate the public with regards to firerelated risks, to enforce fire safety standards, to fight and suppress fires, and to plan and respond to all emergencies throthe Township. These services are provided to the Townships residents, business community and adjoining communities through various mutual and automatic aid agreements.The OroFire Prevention Officer, Administrative Assistant and 152 volunteer firefighters when at full complimentThe Fire & Emergency Services Medonte residents and visitors, all of which combine for the protection of lives and property. Oto approximately 600 calls per year operating out of six stations, they are Shanty Bay, Hawkestone, Horseshoe Valley, Rugby, Warminster, and Moonstone.The scope of our emergency service is very broad that ranges from the following responses: NTRODUCTION An additional range of serRescue at Simcoe County Airport for protection of persons and property to all Orogeneral travelling public. I 1. The Department is comprised of the following staff: The Department provides the following service Page 126 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... rovincial requirements, Emergency Management ucation and Fire Inspections. including the Rolling Stones Concert iple; the accomplishments are within the planned objectives/initiatives for the preventative maintenance program are mult ficer Promotions 9 the Emergency Management and Civil Protection Act s for 11 firefighters. with completion January 2020 New Of 2019: / Open House Pancake Breakfast improving certification upgrade Law for the Township - upgrades Plan addition & h all Acts and Legislation eetings with Firefighters. Master our Fire Prevention Public Education programs Health & Wellness program for firefighters m training course and Fire the new Shanty Bay Fire Station heating & Insulation of the training room entation of Naloxone training for firefighters with a 2020 rollout onstruction of Officers MeetingsHeld departmental UpdatingCReplacement of Pumper at Station 5Continued with equipment upgrading and Planned and provided Emergency Services for two large scale events held at Burls CreekCompleted the mandated requirements of the Fire Protection and Prevention Act as per Public Ed Service recognition award program for firefightersProvided training programs for a number township staff, members of Council as well as community partners inEnsured that the Township was in compliance withImplemented a New Burning ByContinued focus on Alarmed for Life Program Emergency Preparedness week activitiesFire Prevention week activitiesNetworking with all parties and stakeholders in Simcoe County.Corporate Health & Safety Committee & Fire Sub CommitteeImplemTrained staff with provincial requirements of Occupational Health and Safety ActContinued with Officer development trainingParticipated in major entertainment events within the township while working with other agencies to insure safety for all.Continued focus on Station 5Station 6 Pump Operations MAJOR ACCOMPLISHMENTS 2.The Fire and Emergency Services accomplishments for 201department and prioritized in conjunction with the objectives and goals for the Corporation. While keeping in step with our Pmandates and Compliance wit Page 127 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... new and for ea, which poses look a is affordable housing. that will help our p, which adds to our problem of s Law which will save time - improvement l departments across the country. We continue to as made significant h CI projects following : implemented an online burn permit system as part of our new burning By . Moving into 2020 it appears that the team s to attract and retain firefighters. CONTINUOUS IMPROVEMENT INITIATIVES: Remote systems Reliability team was very important to our department as we were experiencing significant issues in Members of the department participated in theCommunications with Public & StaffMeetingsPurchase to PayRemote Systems ReliabilityThe system connectiondepartment. The department hasdealing with burn requests. Again, this year we continue to face challenges to recruit and retain firefighters. One of the biggest challenges in this areThe typical person that would look to join as a volunteer firefighter cannot afford to live in our townshirecruitment. Gone are the days where firefighters lived and worked in the community. Many of our firefighters work outside of the local arsome challenges during the daytime. This is a challenge for most ruracreative ways RISE ENVIRONMENTAL SCAN 3. 4. Page 128 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... suring ignificant we are more ill save time for meet the needs of the These events are occurring ontinue to work with other onse areas. Homes that are Focus on this area will continue ural one, but in fact. ncies. ir burning within the Township. Primarily the t year and expect it to continue. open a at will assist our members in dealing with traumatic . educate residents that they need to be prepared especially New software for the department will reduce the need for roup th evere We look at our community as a r . continue to which can require significant resources. Management and organization of Residents moving from cities to our area expect the same level of service must we ay to emergencies. area; Council approved which regulates scale emergencies as well as weather related emerge - we will start a Peer Support G Law that 2020, - the cost of fire apparatus jump significantly in the las s for these events. scale events in the Township, - seen the residents. We have seen the public adopt this new process and believe that it w . to deal with large mbers. In technology that will help drive efficiencies throughout the department. The ability to have technology in fire they are becoming more frequent and more s is a major concern seeing the effects of PTSD and Cancer in our department cant amount of equipment and firefighters . new line by . We have cation on cancer risk reduction will also be a priority. forward a Burning By Public Education is a high priority in this have the training as firefighters will be able to complete incident reports online. will implement are much larger than the traditional raised bungalow that we see throughout the municipality. When fire occurs in these large edwe brought Continued edu , we reports, weak Canadian dollar continues to put pressure on the department when purchasing equipment we c 2020 Emergency Management is another area we continue to focus on. Developing plans for the every changing community as well as in The Township continues to grow with new developments mainly in the Horseshoe Valley and Warminster respconstructhomes, it can require a signifiurban with the larger pockets of communities within our Township. as cities with fulltime departments.The department is involved in largestaff for these events takes a significant amount of time for our full time staff. Staff must insure that the department can community as well as provide service Township staff more frequently. for weather related incidents asIn 2019,process is completed onadministration staff next yearIn apparatus will provide firefighters crucial information on the wpaper Thedepartments on purchases to get those economies of scale on top of this the current duties on steel and aluminum are adding sincreases to equipmentFirefighter Health & Wellness as we educate and train our meevents. Page 129 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Committee to have such e and we are gram as well as ways to promote n the Ontario Fire and training officer ways to meet the needs of the community. Our Fire Health & Safety Sub Committee continues to course lengths make it difficult for our members to attend. new and creative . ealth & Safety Committee. as needed. Staff continue to look for ing program which was spread over a number of weekends and evenings during the summer and ies to help offset the daytime issues so that we can meet the needs of our community in a timely ers that will help reduce the risk of cancer in firefighters as well as programs that focus on Mental Health issues heir stations at the beginning of 2019 new recruits to the department who have now started at their respective stations. train new firefight we upgrade our Personal Protective Equipment for our firefighters on a planned annual replacement pro year, ourses at the Ontario Fire College are difficult to get and some of the C new recruits completed our train 9 we welcomed 9 , we will continue to focus on Health and Safety programs for our firefighters. , 2020 2019 In be active and provides a forum to discuss concerns and trends in the fire service. Our Fire Department Health and Safety Sub meets on a regular basis as well as participation in the Corporate HOur Health & Wellness Program continues with weekly fitness activities held at fire stations. The team will be looking at newhealthy lifestyles, fitness, diet and mental health.We continue to focus on strategies in the fire service. As we do every enhancing our equipment maintenance.As stated in the past most volunteer fire departments in the country have challenges during the daytime for emergency responsno different. We have implemented strategfashion. In We continue to recruit, Our firefighters are dedicated individuals who give up large amounts of time to keep our community safe and we are fortunate great people. A number of staff attended courses at the Ontario Fire College this year in the areas of fire investigation public education development. Many courses are being offered at approved training facilities however the cost of attending these are significantly more thaCollegeThis year fall which saw them deployed to t raining and Development Occupational Health and Safety Volunteer Firefighters T Page 130 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... g. to these training With a new training training program for s participation within - nd Township staff. Once complete the training centre will e in house training. This will provide us flexibility in . We continue to look at alternate course delivery options that can efighters are hard to get into and some of these courses require firefighters two by having a central training location with the appropriate facilities we can bring more dollars h the Ontario Fire College. r training budget will be a priority as we look to prepare for the future there will be a number of Emergency Management training and planning sessions for firefighters a , we plan to start work on a central training centre that will provide a place for mor 2020 In delivering training to our firefighters. This will also provide better consistent training for all firefighters.allow us to offer approved NFPA courses througOfficer Training courses meet our needs. Courses that are available at the Ontario Fire College for firattend up to two weeks, this is a challenge for most of our members who have to take vacation from their jobs to attend.facility we hope to be able to offer courses over weekendsAs stated in previous years the college is working with other training centres to offer courses however sending firefighters centres has a bigger impact on outraining in house.We will also be working with the Ontario Fire College and other agencies for specialized training courses offered as well athe County Hazardous Materials Team (HAZMAT). Our Hazmat Team members will continue with their annual recertification traininThe Fire & Emergency Services Department is also responsible for Emergency Management training as well as a driverfirefighters. In 2020 Page 131 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Our d set from the ram. will replace iness an esponse as well as keeping them ivering programs throughout the community. These events include fire extinguisher training, . we do provide loaners and in some instances . firefighters from all stations to deliver programs to the public will be active in promoting fire safety and del sure they have working alarms that unity groups, seniors and many other groups and clubs. Our Fire Prevention Team promotes ommunity Emergency Preparedness. We provide Educational materials and information to the make, Team working with our Alarmed for Life Program going Door to Door checking for proper working alarms and providing has been responsibility to Fire Prevention and Fire Prevention activities are held throughout the community May with a focus on C special events and with community groups ctober O event in Fire Prevention Officer this we will have a new , . We deliver programs to Schools, comm new 2020 Our currentfire safety at fairs,In Our Fire prevention Team will promote While it is the them if there is a need. We hold public. We also open up our doors at the Fire Stations inviting the public in and for our Pancake Breakfast. We get a great rcommunity. Funds raised from the pancake breakfast go back into the community, in a number of projects such as the Alarmed for Life Progfirefighters volunteer all of their time for this event.The event is in information sessions with seniors groups. In the last two years, our Fire Prevention Officer has teamed up with community busup Fire Prevention displays. We have also partnered with local radio stations to get the message out Emergency Prepardnes Week Open House and Pancake Breakfast.Fire Prevention Week Fire Prevention & Public Education Each year we hold two major events: Page 132 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ownship r and an utual and T s who have Office requirements in are available. leave the department with limited resources their stations. to It takes approximately 6 months from the beginning events within the Township, whether it is in the form of assigned o help with this we have three of our firefighter t scale - ; investigations where it makes sense to do. time large major events held at Burls Creek. These events have taken significant d will continue to put pressure on the department. While there is cost . assist on year 24 hrs. a day. Fulltime staff attend Officer Meetings, Health & Safety can refighters work out of the area. This can firefighters it sometimes requires all of the full time staff to respond to the emergencies. Depending on may also be called out These stations, s per month not including any specialized training or recruit training of which staff need to attend on a it takes resources to manage them. available at some events, nse continues to be challenge as many fi we review, are needs for firefighters and hold recruitments to fill those spots. Currently the department has a fulltime compliment of a Fire Chief, Deputy Fire Chief, Assistant Deputy Chief Fire PreventionAdministrative Assistant. The department relies on its volunteer firefighters to respond to emergencies with in the township as well as responding to MAutomatic Aid calls responding from six stations within the municipality. Each year of the recruitment stage to completion of the recruit training program before they Daytime respoat times. The department responds to on average 1.5 emergency calls per day. These calls range from alarm calls to structure fires. Thecontinues to grow with new subdivisions in the Horseshoe Valley and Warminster response areas.With limited firefighters the emergency firefighters from other stationsFulltime staff are on call on a rotational basis 365 days of themeetings, Training Officer Meetings and station training that all take part in the evening and weekends when our firefightersThere are 12 regular training sessionmore frequent basis. Fire investigations and inspections can take up a significant amount of completed fire investigation training course. Continued legislation changes and enforcement requirements require more time of staff as well as the training and educationorder to meet these changes.The Fire & Emergency Services Department continues to be involved in inspections or emergency standby. In the last two years there have been resources to plan and staff both to insure that the Township residents are protected and that the events are safe.We expect that these events will continue and may grow in the future anrecovery for these Staffing: Page 133 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 5. Page 134 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... under the Fire Protection needs of the community Bylaw: Department provides services through the following programs nspections Ice Rescue Response elivery of emergency response services based on hazards and the DStructure fires Automobile firesRescue Grass/ brush firesAircraft incidentsMedical emergenciesHazardous Materials ResponseMutual AidAutomatic AidInvestigationsFire InvestigationsFire Safety IGroup home inspectionsFoster home inspections School inspection and evacuation drillsFire Safety Plan reviewsInspections on request or complaint Medonte Fire & Emergency Services - EmergencyFire Prevention Oro SERVICE LEVEL SUMMARY: 6.Program Services The and Prevention Act 1997 and the Fire Department Establishing and Regulating Page 135 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... community onse plans Preparedness Week School programsFairsSeniors groupsFire Prevention WeekEmergency Station toursGuides / ScoutsAlarmed for Life ProgramTownship Emergency Management PlanningEmergency Preparedness training for municipal staff & firefightersEmergency Preparedness week Emergency RespCoordination with all emergency agenciesCounty Emergency Response CommitteeCreation and delivery of monthly training programs to firefightersMaintaining legislated standardsCoordination of external trainingOntario Fire College NFPA standards OFM CurriculumHazardous materials trainingSpecialized trainingBest Practices Public EducationEmergency ManagementTraining Page 136 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... support the delivery of dispatch and communication - maintenance and management . equipment Provided by City of Orillia Fire Department ed reporting communications Administrative support, coordination and supervision to the entire fire departmentEmergency response reporting and documentationLegislatInvestigationsRecords managementCustomer serviceBurning permission requestsFleet managementEquipment maintenanceFirefighter Recruitment & RetentionLabour relationsHealth & Wellness ProgramFirefighter Awards & Recognition(Fire Dispatching)services for response crewsRadio AdministrationCommunications Page 137 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET ERITAGE H 20 AND COMMUNITY SERVICES 20 OPERATIONS Page 138 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... - 2, and ican Afrmmunity on weekends unty of Simcoe 2019. Currently no nce in accordance Medonte. The Oro - as well as the Oro to provide regular interpretive satellite to Co s to offset operational costs. Council in January Committee under a properties designated under the Ontario d tural / historical significa 2 to preserve, protect, restore, and maintain historical operate made available for tours and visitation issues of cul to generate revenue was s were uniquely anchored in the history of United Empire listed properties and 3 y of Simcoe who 6 troduction ite. , the Church In 2019 - al Historic S Church was completed with the assistance of Parks Canada, Ontario Trillium the County is no longer able to continue to provide an interpretive program but will 2017 , built between 1846 and 1849, is a designated National Historic Site. It is one of the contains funding for the administration of the The 2020 operating budget does not include provisions ation a committee of Council with a mandate From is ing options and considerations will be brought forward to tributions. Heritage Budget with the assistance from the Count also provides recommendations to Council on The relies on the sale of books, grants and donations , the Municipal Heritage Register contains thodist Episcopal Church is one of, if not, the oldest African log church still standing in North America. This Church Heritage Committee eritage Act. Episcopal Church, a designated N Heritage Committee Medonte - OroHeritage CommitteeOro African Methodist Episcopal Church The documents, sites, facts and other pertinent findings of historical significance on behalf of the residents of OroMedonte with Ontario HMethodist The As of December 2019Heritage Act. The last buildings erected by a community of African Canadians whose rootLoyalists and represents the important role that Black militiamen played in the defense of Upper Canada during the War of 181also represents early Upper Canada land policy. The Oro African Mestands as a testament to both the Black Settlers who carefully crafted and cared for it for nearly 75 years and passionate covoluIn 2016, the restoration of Oro African Episcopal Foundation and community conthroughout the spring/summerMuseum. Through discussion with County staff, continue to support promotion of the Church. services at the church. A report outlinresources have been allocated to address interpretive or visitation services to the Church. Page 139 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... a l be a il inherent and also e and has al heritage the . Preservation. annually operating budget the Township also , e. As these assets 2022 has recently completed The proposed capital budget - The Heritage Committee has now The 2020 . 00 5 This simple statement highlights $1, County of Simcoe . the uture the ability to map cultural and heritage assets , Exiting F is approximately are present eritage . Proud H igital mapping softw there will be increasing pressure to ensure their preservation. cultural heritage assessments on properties considered. This will ensure cultur , in an unbiased manner providing the Heritage Committee and Council with information from lan also presents an opportunity to review policies with respect to Heritage for conducting The cost of an individual property assessment The Township prides itself on its of $4,500 assuming the completing of three cultural heritage assessments being completed and the community change The Township has a number of cairns, plaques and monuments throughout the Township. In addition, the Township , The advancements in GIS and d An aging boomer and senior cohort presents opportunity for community mobilization with respect to heritage. There is increase s to base decisions. ed several buildings under this policy and act. As this process evolves and properties are considered for designation there w ttributes are properly assessed/identified Environmental Scan Heritage preservationconflict often present in the attempts to balance both preservation and progress. The Township is rich in heritage and culturhad muchestablished a policy to establish a policy and framework to establish a Municipal Heritage Register. listneed to engage a consultant awhich contains an Infrastructurehas a number of older structures, buildings, and other infrastructure that may hold cultural/heritage significanccontinue to ageincludepotential that this may be offset by community support and external grants. Technologycultural mapping exercise and updated their GIS database Volunteers much knowledge and interest in these demographics to research, understand, and educate on issues surrounding heritage. Page 140 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 141 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 142 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 143 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET 20 20 HEALTH SERVICES Page 144 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Led - oner ti lowing it to of the 2014 sidents accounting for nearly . Lease revenue was year term - accelerate the repayment Line 4 North to the Huronia Nurse Practi reserves to at 3353 % of patients with Springwater re will be directed to (HNPLC) station located - As of December 31, 2019 approximately $233,000 remains outstanding. . LED CLINIC - 2019 rates to reflect actual square footage allocation of 6,119 from 5,000 previously at the OPP sub / HOSPICE The additional revenue onte encompass approximately 60 from other areas. expansion costs. Med - se with the Huronia Nurse Practitioner Clinic was renewed for a 5 . funded by the Ontario Ministry of Health and Long Term Care. It provides primary health care services and coming facility 22% over 2014 % (target completion 2023) 25 (HNPLC) with HNPLC is % HURONIA NURSE PRACTIONERThe municipality leases space ClinicThe preventative care to people of all ages.A building addition was completed in January, 2014 expanding the area occupied by the Clinic to 6119 ft2, alserve approximately 2000 patients. A portion of annual lease revenues are directed to reserves to repay the Township borne capital In 2019, the leaincreased bycapped by the MOHLTC. expansion Residents from Oro15 PHYSICIAN RECRUITMENT In 2020 reflected in the Council budget. Page 145 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... eflects Funeral, Burial Medonte - 38899, MedonteMedonteMedonte - f Oro--- Medonte - following cemeteries as required by the associated accelerated reserve repayment program. Lot 15, Concession 9(Medonte) Township oLot 10, Concession 6(Oro) Township of OroPart East Half Lot 16, Concession 12, Oro, Being Part 2, Plan 51RTownship of OroLot 11, Concession 4 (Oro) Township of OroLot 11, Concession 12 (Oro) Township of Oro 2022 has been allocated to provide signs for the Township - was signed with the Huronia Nurse Practitioner Clinic. The lease r budget assumes an . All cemeteries have an inactive status. 119 ft2 and Lease Agreement year - Moon Private CemeteryAbandoned CemeteryAfrican Methodist Episcopal Church CemeteryRugby Cemetery RIES Health care continues to be an area of focus for the province. Trends towards community based care, health system reform and cost containment are predicted to continue into the foreseeable future. Growth in Barrie and across the region will continue to pressure demands for general and specialized health care. The aging population and complexity of care requirements will continue to pressure our Health Care System into the foreseeable future. The decline in participation in organized religion and volunteerism will put additional pressures on the Municipality In 2019 a new 5rates associated with 6 CEMETE The Township has assumed ownership and responsibility of the and Cremation Services Act, 2002 Project funding in the amount of $4,000 per year 2020assumed cemeteries. Environmental scan Page 146 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 147 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 148 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 149 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET 20 AND COMMUNITY SERVICES 20 LIBRARY SERVICES OPERATIONS Page 150 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... three on fixed cost service agreement: ee membership to residents of the area library boards Medonte are provided with free library service at any of the - Public Library which would provide fr Introduction ary service from the following three established a contract with the Orillia - Medonte contracts for libr - Barrie Public LibraryColdwater LibraryMidland Public Library The Township of Oro As a result of these contracts, the residents of the Township of Orolibraries. In 2016, the Township reTownship on annual fee per membership. The Library Services Act requires a Municipality to provide Library services that are free of charge to its residents. Page 151 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Medonte Residents) - Library Statistics (Oro Page 152 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... w. ter c format. instated. - ibraries. For it is likely that there Library has seen a res This may also lead to greater pressu $59.45$52.01$36.10$37.79$30.41$36.22$17.63$16.21 υЊЋ͵ЎЎ icant variable cost driver for l ЋЉЊБ /ƚƭƷ ƦĻƩ ƩĻƭźķĻƓƷ g global attention and interest. which are a signif , ΛυΜ electronic options for service provision. $3 for the download of a new movie. Accordingly, the digital - Provincial operating grant reader is approximately $80. While this is clearly the way of the future, - $ 731,924 $ 735,998 $ 362,060 $ 358,572 $ 641,152 $ 690,345 $ 237,631 $ 182,183 υ ЋЏЍͲЉЉЋ ЋЉЊБ \[źĬƩğƩǤ hƦĻƩğƷźƓŭ 9ǣƦĻƓƭĻƭ are not reflective of 9,488 12,31114,15010,03021,08319,05913,48011,240 ЋЊͲЉЌЏ Medonte residents due to the ease of access to the collection without having to visit a - tƚƦǒƌğƷźƚƓ ill fill the current need for traditional libraries as demographics and the availability of internet . of digital online resources continues to increase. For example, the Barrie Public e to Oro Ώ charged an amount as high as $2 reported in Municipal FIR and exas opened the first bookless public library, gainin aǒƓźĭźƦğƌźƷǤ GravenhurstClearviewTay RamaraEssaSpringwaterSevern Tiny hƩƚaĻķƚƓƷĻ *Costs The use movement towards more partnerships and 2018 Library Operating Expenses continued Township residents accessing Library services in Orillia are pleased and express gratitude to have these services reResidents have enthusiastically taken out memberships and are engaging in Library programming. Technological advancements are tlibrary. Canadian Universities have followed suit with the majority of journals and periodicals available online in electroniIn 2013, San Antonio, TTo put things into perspective, the cost of a high quality eit is unreasonable to assume this wpresent barrierswill be aoptions for satellite locations remote access to services once reserved within the walls of a library. Electronic Options25% year over year increase in use since 2016. Accordingly, digital collections and investments in technology continue to groThese resources are valuablbranch. Many of the services are subscription and utilization basedexample, a library may be resources available through the larger libraries such as Barrie and Orillia are significantly greater than Midland and Coldwagiven their scale and resources Benchmarking Environmental Scan Page 153 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... iveness, more , resident fees in surrounding - the fees associated with contacted/non there will be continued pressure to reduce costs and/or increase , This trend is expected to continue as the Province continue to focus on the Libraries continue to optimize their technology for efficiency and effectiveness. In addition nal and cultural programming. Statistics As Municipalities continue to face financial challengesrevenues. While doing things differently i.e. electronic services will result in improvements with both efficiency and effectthere will be continued risk and uncertainty surroundingcommunities. Technology and sophisticated software is being implemented to provide better data on usage patterns and user preferences. Libraries continue to evolve their programming to remain relevant to community needs and have taken on more literacy, educational, recreatioestablishment of community hubs. Page 154 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 155 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 156 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET 20 AND COMMUNITY SERVICES 20 COMMUNITY HALLS OPERATIONS Page 157 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... The ture of the project. : . s to offset the operating costs and capital projects. unicipality depending on the na associated with and fundraising g the hall such as: Introduction and projects : 0 basis or financed 100% by the M (snow removal and grass cutting) revenue derived from the rental of the Hall following communities Community Halls in partnership with community organized boards of management. The Community Halls i.e. safety equipment inspection 4 afety equirements estinguel anagement roject costs are shared on a 50/5 isk Mepairs upplies anitorial nsurance CarleyEadyHawkestoneJarratt Health and SILegislative RWater TGrounds MaintenanceR Hydro/FSJR unicipality is responsible for the following costs The Township operates provide opportunities for local recreation, social and community programs and activitie Halls are provided in the Approved pcost sharing policies will be reviewed as part of the 2020 Parks and Recreation Master Plan. Edgar Community Hall will be transferred to a community ownership and management model in 2020. The M The Hall Boards are responsible for the costs of operatin The Hall Boards retain the Page 158 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... d targeted needs. rtant part of rural heritage and enance and repairs continue to es to offset these expenditures. and capital investment Municipal facilities. revenu This presents challenges for booking agents enough g population. In 2019 Council approved completing required structural and life safety expectations and an agin the ability of many halls to generate s ing such as snow removal, grass cutting and aspects of maint tion Master Plan, a review of the community hall model will be undertaken to provide policy 115 years old. - 1,200 ft2) and accessibility barriers limits their use and ability to meet community needs. This 70 - exceed are now range from alls (Approx.700 ir personal contacts numbers and with a volunteer model. ill be compounded with increasing public Rising operating costs This may lead to halls being in a deficit position. Particularly as it relates to expensive repair The Township funded operating costsrise. In 2019 following Council direction the Edgar Hall will be transferred to community ownership and responsibility. This is for completion in Q1 2020. The Community Halls works. This work has been completed in Halls except for Eady Hall which is planned to be completed in 2020 as it requires leapaint abatement. As part of the 2020 Parks and Recrearecommendations on facility provision model and financial guidelines. The Community Halls are used for many community activities and are viewed by many as an impofabric of the community. The size of the HwVolunteerism continues to decline and Hall Boards continue to experience challenges with volunteers.Community booking agents act as customer service representatives for bookings. as they use theprovided Environmental Scan Page 159 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 160 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 161 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET VERVIEW O 20 AND COMMUNITY SERVICES 20 OPERATIONS Page 162 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ty i , Parks, s Introduction is comprised of Three Divisions: Recreation and Community Services, is responsible for overall management of the Township Roadway Department (under 2020 Council grant program) Infrastructure. It is also responsible for provision of community services through partnerships, commun and Special Events Community Services direct service provision. and Community Services Department provides activities through the following services: Roadway AdministrationRoadway Infrastructure and MaintenanceStormwater System MaintenanceRoadside Environment MaintenanceTraffic Control and Signage Winter MaintenanceNurse Practitioner ClinicPhysician Recruitment Cemeteries ooooooooo Operations AdministrationRoadways Recreation Administration Parks and Sports FieldsRecreation FacilitiesRecreation ProgramsLibrariesCommunity HallsHeritage Shared Costs (Administration Office) Health Infrastructure Management / Capital Projects in the various service areas Operations and acility and Fleet (Excl. Fire). The Operations and Infrastructure and Capital Projects The Operations and Community Services Department Fengagement and The Operations Page 163 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Operations and Community Services Structure Page 164 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... . mental health parks and facility . ting, Danny McHugh programs. rity, capital guiderail continues to be refined and LED ligh . . process to be developed in 2020 Held a number of successful community ball diamonds Planned projects completed below budget and th safety and risk management asey for 5/6 Sideroad and Horseshoe Valley Community capital and maintenance where possible etc. African Methodist Episcopal Church - Oro , ditching projects established by prio , Horticulture society recognition operations Bay dock, Lions/V faceted pavement management program - opening arthew e mass gathering special events. C took review to acquire equipment and personnel to complete lion Operation of the a multi , surfacing and associated lifecycle. s larg Pavi signage replacement Park Ramey ces resulting in cost avoidance and additional productivity. Enhanced communication to residents on roads controllers for sand/salt application and controllers that link to GPS. refrigeration room/ammonia procedures, pit to optimize investments in roadways the development of bridge and structure program. artnership with County of Simcoe for the implementation of road entrance and road occupancy Bylaws. Municipal consent ed maintenance with internal for mplementation of i Accomplishments 2020implementedadditional projects completed. CommencCompleted a number of parks development projects Sports pad, Ramey Park pavilion. Elevated focus on roadside improvements replacements. Implemented a number of procedures and processes to enhance occupational healawareness training, Continued FullReviewed and optimized snow removal routes. Underwinter Centre Partnership. Continued pevents candlelight walk, family day, Continued advancement of the Horseshoe Valley Community Centre project. Advanced thContinued focus on priority maintenance programs and addressing root causeWinter snow removal route optimization. Initiated facility LED lighting assessment through LAS. Page 165 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ality. .5K per year). Focus in costs. . replace more signs (value $12 supply/material reducing projects delays and avoiding $10,000 in annual cost avoidance and 1040 hours t up time and reducing labour in set up/take down. savings of 17,000. on weekends and evenings. service training library and winter snow school. Continued focus on succession planning dize routes and eliminate duplication. equipment purchases. safety checks, winter material calculations etc. reducing errors. right equipment for the right job. Improving effectiveness and efficiency. Ensure long term tives improving response and se estimate favorable 2019 favorable budget variance of $21,000 due diligence developed in house fees of $1000 per application. ion of forms and templates permit ted traffic control trailers changed reflectivity testing from annual to bi annual basis allowing the Township to iderations and improving negotiated insurance on external equipment rentals saving 14% a total of $6,917 in 2019. - Rise Continuous Improvement InitiaCompleted a review and needs assessment for work order system (implementation targeted for 2020)Winter material management Management of winter maintenance contract resulting in 2019 ReProject planning checklist for Township projects to ensure readiness prior to implementation reducing delays and improving quStandardizatDemo and trial of different equipment consFocus on priority maintenance and doing the right thing and the right time the right way as opposed to getting it done. addressing route cause of issues and not simply fixing issue. Delivering parking lot winter maintenance through internal resources resulting in ($37,000) of productivity in addition to efficiencies gained in winter routing. Review and update of winter routes to standarWorked with NVCA and LSRCA to establish blanket permits for maintenance projects individual Training and development Use of steel plates for remedial work reducing maintenance requirements.ImplemenChanges to Parks scheduling to improve customer Signs Removed line painting from capital project contracts resulting in 2019 savings to capital road projects $37,500.Joining Georgian Bay Purchasing Consortium for purchases of road salt and fuel reducing Page 166 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Valley which is , , Horseshoe . Official Plan County logging operations , There is an impending need for $30,000. where and fleet savings of Contracted Services 2020. Facilitate community ownership model for - 2019 continuity of 2019 budget . number of residential units and associated infrastructure (2018) resulting in associated with new infrastructure and facilities reducing 2019 dust suppression by $7,500. and to review service levels to ensure sustainability. . growth in the . Recreation Facilities Parks/ use of calcium chloride drains with internal resources vent responses (materials and labour) and rms to be implemented in 2020. Braestone, Craighurst , Road Network Plan, Parks Master Plan, Reviewing current infrastructure year) . - The number of private dwellings increased from 7,475 in 2011 to 9,013 in 2016 representing a 21% increase . Increasing e departmental development applications and review. - the To gement plan has attempted to begin to address rehabilitation of subdivision roads. year period. An additional 34% growth in population is projected over the next 12 years. - ive standardization of claim fo Extension of lifecycle of light and heavy trucks by two yearsFleet renewal loaders, heavy trucks.Ensuring redundancy in equipment and labour to ensure continuity of service levels. Partnership with the County of Simcoe Forestry to remove Ash Trees on roadways adjacent to areas are taking place. Improvement to interInitiatedUse of spray patching in hardtop maintenanceChanges to loosetop maintenance Finalized review of private roads and implemented maintenance agreements for Devitt, Barr, Ganton and Mckay roads. Completed review of Hwy overpassSignificant Items in business plansnow coming on streamover the fadditional resources to address recent and projected growth Pavement mana Preparing for the future Accommodation Planning Winter Maintenance Additional resources requirements for Community Centre (MultiFleet management Page 167 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... . HTA updates Training and development, . 2020 , Provincial fill regulations, . eligible for retirement in 01 - , Asset Management to optimize resource allocation oordinators are C Line 6 Deviation, Line 9 Braestone, Private Roads. Report OCS2019 , Fuel Regulations See perations through project allocation. Management Plan and Strategies. Green Energy Act funded of the five O Asset s Two Requirements planning Fleet and upgrades to Community Halls Staffing Requirements New 2020 loat trailer (north yard) Successioninformation/knowledge management.Addressing historical agreements and practices UpdateDistribution of labour between divisions and projectsCompliance with legislation Repairs 20Facility Project Coordinator 2 x ½ FTE for parking lot winter maintenance (approved in 2019)20FSpray patcher (hard top maintenance)Road closure trailerTraffic signalsParks tractor attachments Page 168 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ADMINISTRATION BUDGET 20 AND COMMUNITY SERVICES 20 OPERATIONS OPERATIONS Page 169 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... the icial This has year period. Of - Medonte. The number of - area of focus and is being of claims continue to rise and require and administrative services to support tructure requirements. This will be a key area number As referenced in the Transportation Budget continues to be an ͵ project management ditional 34% growth in population over the next 12 years. structured in 2016. An Infrastructure and Capital Projects division efficient delivery of services. - there was a 5% increase in population in Oro Introduction anagement of M ing a Road Network Plan which will assess transportation infrastructure and guide propensity to litigate and the cost and the to ensure the effective and management, business planning, been inventoried. This will enable enhanced focus on asset management and work coordination. overall rends towards elevated attrition, technical skill shortages, growth of bordering urban areas continue to T Trends towards d Community Services Department was re for defense to claims and focus on risk management. Administration Budget provides for the s anagement requirements. Activities consist of . chnology The implementation of recommendations from the Operations Service Review According to Statistics Canada, between 2011 and 2016, private dwellings increased from 7,475 in 2011 to 9,013 in 2016 representing a 21% increase over the fiveparticular interest are provincial numbers, which forecast an adled to service pressures and the need to ensure viable long term plans are established to address current and future service level The Township is in the process of completplan and asset management plan update. Teinfrastructure assets have The Operations anwas created to elevate the focus on infrastructure planning and managementSection a significant funding deficit of focus as the Township refines its asset management plan. Human Resourcesplace pressure on human resources recruitment and retention. Accordingly, human resources management continues to be a strategic area of focus. Risk mresource Operations The Programsachievement of corporate objectives and Environmental Scan Page 170 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 171 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 172 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... frastructure and environmental initiatives and permit applications, reviews and reporting as - grants/subsidies, preparation and submission of proposals when a Assets emergency planning and preparation act in key roles as required lop and implement strategic communications to communicate key projects a) Evaluate energy savings measures and incorporate improvements options in business and project planningb) Ongoing relationship building with service provides, community organizations and organizations, regular communication and meetings as requiredc)Tracking of high probability of positive return to the Municipality d) Leadership, management and oversight of approximately 6 corporate initiatives annually and numerous Departmental projects. e) Deveand initiatives. Highlight works through social media and stakeholder engagement. Liaise with stakeholders on key initiatives. f)Planning, coordination implementation and control of inmaintenance programsg) i) Reporting for CVOR, Pit Licensing, etc. as requiredii) Ensure legislative compliance requirediii)Responsible for administration of the Drainage Act h) Assist in i) Provide comments related to roadways and infrastructure in development review and associated plansj) Management and maintenance of the Operations and Community Services Fleet and Facility k) 2019 Issuance of 81 Road Entrance Agreement and 320 Occupancy Permits dway a) Energy management and environmental initiativesb) Develop and manage partnerships and strategic alliancesfor service deliveryc) Identification and submission of grants and subsidies d) Leadership and management of special projects e) Strategic communicationsf)Overall mangement of the Township's roainfrastructure and maintenance activitiesg)Legislative complianceh)Emergency managementi)Development reviewj)Facility and Fleet managementk) Administration of Road Entrance and Road Occupancy Permits Page 173 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ADMINISTRATION BUDGET 20 AND COMMUNITY SERVICES 20 RECREATION OPERATIONS Page 174 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ies. cial the , Cultural/ jectives versight of Special Facilities and o perational ob area of focus and is being Township and administrative services to support reation Programming continues to be an anagement of Parks, M sponsorships. project management efficient delivery of community services. ensure risks are adequately managed and o which will impact programs/services currently delivered by Introduction , Community Development and Rec mprovement program and ERP replacement. nts taking place in the Township is requiring greater coordination. for 2020 including the Horseshoe Valley Community Centre, Starfall Park in pose administrative challenges. axy a cloud based Recreation Program and Facility Booking platform. The program including uous improvement strategy LEAN projects are in the process of implementation. ntation and Asset Management. To advance the Community Centre project a project to ensure the effective and are in need of updating to contin management, business planning, RISE Continuous I RISE term horizon there is a need to develop performance metrics to ensure expected outcomes are realized overall - and Recreation Services, corporate objectives and esources Activities consist of . The implementation of recommendations from the Operations Service Review Trends suggest a continued decline in volunteerismvolunteers/community service organizations. Volunteer management has and will become increasingly more important to minimize impact.attained. In the shortand cost/benefit is optimized. In 2017, the Township launched MaxGalallows for recreation program registration and provides a customer interface to view and request bookings of Township facilitThe size, scope and frequency of Special EveRecreation leadership has and continues to leverage significant external funding through mobilizing the community in fundraising, developing partnerships and the attainment of grants and Legislative requirements will continue toprojects. The community is looking for improved access to information on programs, services, projects and community initiatives. Somedia and other channels provide opportunities to communicate, inform, and engage our community. A number of significant projects are planned Braestone, ERP/Work order implemecoordinator is included as part of the 2020 budget and will be funded through the capital budget allocation. The Recreation and Community Services Administration Budget provides for the Heritage rEventsachievement of Environmental Scan Page 175 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 176 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 177 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 178 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 179 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET SPORTS FIELDS 20 AND COMMUNITY SERVICES 20 PARKS & OPERATIONS Page 180 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... rojects) acres cres Introduction 219 116 a ) approximately of approximately with lights Medonte Rail Trail 28km linking to Barrie and Orillia - parks consisting of parks consisting Swimming Area Hill Sports Pads (7 Tennis Court Parks Sports Fields signated DevelopedUndevelopedPlaygrounds Picnic Pavilions Double Outdoor Green GymMulti Use TobogganBall Diamonds with Lights 21 34 3 Public Wharfs54 Boat Launch Facilities (Line 2 , Line 9 and Line 14) Line 13 Bass Lake1101 81 De1 1 Large Waterfront Park with Bathrooms (Bayview Memorial Park)Lake Country Oro3 4 Ball Diamonds Unlit3 Soccer Fields (Includes 7 Pitches in Richlieu Park) The Parks and Sports Fields budget provides funding for the maintenance and provision of: Services are delivered through internal (own) forces and contracted services (maintenance, various p Page 181 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... s now service to to meet future investment strategy to better - aintenance contracts. In 2019 divestment/re utilized and not functional a e Lakeshore rd. under which are , 2024 capital plan will ensure Parks infrastructure will continue to - be an operational focus in 2020. d in significant cost increases for turf m importance to quality of life and the decision of where to live and work. n. The adoption and use of new technologies/equipment can lead to greater ted to rise. There are also requirements for policies related to active transportation. fields is and will remain an ongoing management challenge. tions . Southwards will put additional usage pressures on parks, boat launches and access points to - significant number of undeveloped parks communities policies in the Official Plan amendments will ensure this need is met and residents are able to walk to the a Master Plan Management in Parks and Sports development of new parks in Braestone, Warminster and other developments will require additional resources isk merald Ash Borer and other condi rail activities in all four seasons are predic The Township has community needs. This presents an opportunity for cost reduction and the use of meet community needs.Recent research by Parks and Recreation Ontario identified that 97% of Ontario households use local parks and Ontarians see leisure as more important than work elevating their The 2019 community satisfaction survey identified 91% of respondents were with very satisfied or somewhat satisfied with Parkand 92% with trails. EOver the next several years there will be an increased need for management of hazardous trees and tree succession. TActive transportationamenities within their RThe increased frequency and severity of storms will require additional considerations for repairs, maintenance and risk management/insurance .The recently completed Development Charges Study and 2020meet community needs. In 2020 construction will commence on Starfall Park in Braestone. Technology has improved work coordinatiooperational efficiencies and effectiveness. This will continue toThere is a need to deal with unrestricted parkland issues in communities along thThe continued growth in Barrie Lake Simcoe. Insurance, labour and other external factors have resulteTheonce they are assumed. Initiatives Environmental scan 2020Parks and RecreationDanny McHugh ParkStarfall ParkFocus on volunteer development and outdoor rink programContinue GIS mapping of infrastructure Asset managementProcess improvements Continued optimization of human resources between Operations divisions Page 182 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 183 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 184 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 185 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 186 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... T BUDGE 20 AND COMMUNITY SERVICES 20 RECREATION FACILITIES OPERATIONS Page 187 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... building. sq. ft. 1900 Medonte Community - Oro , change rooms, food concession, 19% ice surface Private rentals Adult Leagues & The Old Town Hall is a 85 x 200 one 57% Minor Sports associated to operate and maintain the Introduction building containing sq.ft. 18% Utilization in 2017/2018 ЋЉЊБΉЋЉЊВ tƩźƒĻ źƒĻ LĭĻ ƭğŭĻ Unrented Time Available is a 42,500 same as 3% 0% Schools 3% Public Skates , Holidays) The arena (Maintenance Internal Hours . ) % Utilization 9 budget reflects operating & capital costs 83 201 / 8 Statistics 201 and a banquet hall and is used for community programming and events. age Us Ice Pad ( and the Old Town Hall - Recreation Facilities The Arenaspectator areas2018/2019ArenaPrime Time Utilization Page 188 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... 5% 4% 5% Public Skates Schools Minor Sports 17% Operating costs are recovered through charge Private Rentals Adult Leagues & 19% Staff. Internal Time (Maintenance, Holidays, Rec Camp) tƩźƒĻ źƒĻ LĭĻ ƭğŭĻ Ώ ) ЋЉЊБΉЋЉЊВ bƚƓ the Environmental Services % in 2017/2018 47 up from 50% Available hours Unrented Time 950 hours % Utilization ( is being used to accommodate 50 240 Estimated Prime Time - he Old Town Hall NonBanquet Hall Meeting Room Old Town Hall Tback to Environmental Services. Page 189 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... an tion program . The sence of k is current rac he Arena and endorsed by in late 2022 strategies however, . In November of 2019 al presented 4000ft2 of multi purpose - for approv - s Infrastructure Program, a decision is . trategic Facility Plan, Staff Report OCS in Barrie, Orillia and Midland. With 20 on of recreation facilities. T resident user fees and demands for capital - ies 20 Medonte S - ces facilities was completed, of increases in non year capital plan includes provisions for design and construction with - Township of Oro . The 5 include enlarged full size gymnasium, 3000 30 urrent Township facilities. - will Recreation and Community Services Fees and Charges Review. 18 - ball facilities both indoor and outdoor. 03, OCS2019 - OCS2019 cost containment there is a potential . For additional background see in significant efficiency gains through new technologies and demand management , OCS 2019 ed 24 - result Background Report and will be presented to Council with detailed scope and financial considerations . 9 y residents currently access swimming pools, fitness centres and other facilit 18 and OCS 2018 Energy price volatility will continue to be one of the major cost drivers in the provisirenovation has energy volatility is a going concern. current local groups Municipal facilitation/programming may be required. The need for a central community centre continues to increase with growth in the Township and changing consumer preferences compounded by the condition and limitations of cThere is in identified need for pickleNew residents coming from urban municipalities will expect higher levels of service provision, particularly related to recreafacilities. Manpressures for capital and contributions to support these facilities. Horseshoe Valley Community Centre / School PartnershipPlans are currently underway to develop a joint facility with Simcoe County District School Board to be completed approved scope of the Township facility componentsspace with kitchen facilities and outdoor recreation amenities. A feasibility study for a fitness centre and indoor walking tbeing preparedanticipated in early winter 20202018 scope refinement, design and a formalized site and partnership agreement targeted for Recreation and Community Services Fees and ChargesAn annual review of fees and charges for Recreation and Community ServiCouncil in 201 Environmental scan Page 190 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 191 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 192 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 193 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... SPECIAL EVENTS BUDGET 20 20 PROGRAMS & REATION AND COMMUNITY SERVICES REC Page 194 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Fall 2019 cost Programs, 2019 direct Summer red 2019 egiste Spring Life with a Baby, offered on a 2019 Winter Children Fall 2018 Adult 2018 Barrie Public Library, Summer Total Participation Numbers 2018 Spring Recreation programming is programs. Opportunities include R . 2018 Winter 0 50 400350300250200150100 School Programs - Introduction Fall 2019 Pre 2019 Summer EarlyON 2019 Spring 2019 Winter Children and programs offered through partnerships such as the , Fall 2018 Adult 2018 reak camps Summer Total Number of Program Hours 2018 Spring and March B 2018 Winter 0 50 ummer 450400350300250200150100 Recreation Programs The Township provides a variety of physical, social, and personal development SVictoria Order of Nurses Seniors Programs and recovery basis. Page 195 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... , s etc. are reak programs to support a number The 2020 business , Cycling Events , Family Day Celebrations Actual . Funding is provided 2019 Expenses Budget and Community Services Administration. Special Events Actual e. Participation in summer and March B Tough Mudder, Boots & Hearts Operations , 2019 Revenues Budget March Break Additional funding sources for Township events include 2019) - Revenues & Expenses ions. Actual - As identified in the Strategic Facility Plan and customer surveys this is In 2020 an increase of $4,500 has been identified for community . changing consumer demands. in various location around the Township (2018 summer 2020 until a new central facility is constructed. Additional support 2018 Expenses Budget held limited s coordinated through Registered Programs en be Actual the 2015 PanAm Games has Budget vs. Actual like ylaw and Celebration Day Camp 2018 Revenues ased special events. Budget Day Tourism Simcoe County, and various grants such as the Canadian Heritage Grant for Canada $- $70,000 $60,000 $50,000 $40,000 $30,000 $20,000 $10,000 ommunity b Canada pecial Event B c the other and in Township run programs discontinuing registered programming in Large scale special events s Participation a function of the type and location of Township facilities and the limitations on programming opportunities. plan reflectwill be provided to facilitate community based programming where possiblcontinues to rise reflecting changing demographics and Special Events The Township facilitates a number of community special event through various partnershipsof special events includingMovies in the Park,special events and an additional $2,000 for Canada Day CelebratCommunity funding and sponsorship, Day celebrations. Environmental scan Page 196 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... o of will ternal Medonte - and offerings Medonte - Results of ex olunteerism, this is the Oro programs and facilities. community and voluntary sector. . driven by demographic trends, shifts in entral community center in 2020 dequate facility. The decline in program being and beyond rise tracking volunteer hours for programs, special events in 2020 2022. - is expected to oard and the development of c the Township f focus in 2020 B , continue to grow d to chool very strategies. facility, and many programs cannot be offered without an a Community Services staff work as a liaison with various minor sporting agencies, such as Oro of special events is expecte limit discretional spending on recreation and leisure activities. Affordability and fees and charges present desire for more and improved facilities which would enhance programming. Program quality , renewed partnership with the S the may linked to the indicate s r Soccer to assist these groups in providing service. directly Trends towards increase demand for recreation programming arepublic preferences (importance of leisure and physical activity), social dynamics, and better quality Feedback from customer surveys has indicated that Township programs meet or exceed participant expectations in all aspects with the exception of facilities where quality has been identified as an issue. The recent renovation of Community Arenasurveyare participation is a result of the facilities available for programming. A large portion of community based recreation and special event programing is provided by the Increasing support to these endeavours will be an area oRecreation is the largest volunteer endeavour in Ontario. The Township plays an important role in working with stakeholders tincreasing importance. MinoEconomic shifts barriers for participation with lower income levels and should be addressed through policies such as fee assistance and equitable pricing/cost recoIn addition to the current performance measures utilizedand volunteer service providers such as the Horticultural Society and outdoor rinks. The number and scale Page 197 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... , Christmas In the Park, alk W ight L andle C . s . . opportunities associated with planned central community centre development. to establish benchmark and performance indicator 20 support to community groups and growth of community led events such as the Initiatives for 20 Completion of Parks and Recreation Master Plan to guide current and future parks and recreation services and infrastructure. Tracking volunteer hours Increased Family Day, Canada Day, etcLeverage external funding sources for programs and events. Review programming/needs Budget ConsiderationsThe development of a new community centre will have an impact on future year operating expenses and revenues. Page 198 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 199 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 200 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 201 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET ROADWAYS AND COMMUNITY SERVICES 2020 OPERATIONS Page 202 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... roadway g. The km of lane 1230 fleet management, right of way approximately management of include infrastructure repair and maintenance, roadside municipal drains, road side trees, Activities . Introduction or residents. The 2019 customer satisfaction survey identified 49% of operating activities associated with the bridge and culvert structures 50 municipal , infrastructure planning and design and coordination of utilities within the roadways. Roadways The Township provides a variety of infrastructure and maintenance, traffic control and signage, winter operations, drainage,regulation, training Customer Satisfaction The condition of roads, continues to be a main concern frespondents were either satisfied or very satisfied with road maintenance and repair and 45% with road construction and pavinsurvey also highlighted Roads / Road maintenance / Roarespondents in contrast to misc. other items which noted by 6% or less. Page 203 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... al f the ending studies commissioned by moving from good to fair to poor Services are provided for Fire and . Previous activities and as such, the overall 27) - /bridges of the road network and associated impact on /construction ch will result in roads cture reinvestment requirements. road maintenance hours in additional seasonal labour. w was undertaken and implemented. significant infrastru community survey indicate that respondents had relatively high levels of for he Township faces a significant infrastructure deficit. were implemented to optimize winter maintenance activities. Spreader controls and GPS due to usage and climatic conditions, whi and does effectively assign work, the current system does not (i) have a consistent approach to ter maintenance routing and 1040 network including its asset management plan, roads need study, engineering inspections of bridges and facility condition have identified the need itions. The results of the 2019 While the Township has made significant investments in the road network, the roads needs assessment identified the and bridge Like many municipalities in Ontario, tthe Township assessments road condition.fact that it does not currently allocate sufficient funding for condition of its road network will continue to deteriorate despite improvements made on an annual basis.The effects of this infrastructure deficit are manifested through the deteriorationdriving conddissatisfaction with the surface condition of the road network.In 2019 a number of changes integration has now been fully implemented to better manage routes and material application. Further, an additional route wasadded in 2019 and a route optimization revieEffective as of the 2019/2020 season the winter maintenance of parks and facility parking areas will be conducted with internresources. This is due to the continued escalation of contract costs (see report OCS2019Emergency Services, Parks, Facilities, and Environmental Services on cost recovery basis. This has also provided additional economies in winFrom an ocaptures requests for service from residents and Council members and assigns work within the Departments. While the work order system is in placeassigning priorities to work orders and as a result, similar situations may elicit a different response from the Township dep Benchmark of Road Maintenance Expenses Environmental Scan Page 204 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... This . for . nges e The number as it may no /salt(7%) through sweeping. on open work sand ed landfill an additional 34% Braestone 1 A,B, and C and IT masterplanMedonte. - the flooding, erosion, tree review of Work Order present ongoing chall its performance , increased as well as other disposal options. review undertook a . lted in In 2020 these include material as cover for This is being address as a component of the 2018 . ing operations has resu . s . This may have implications for Township projects and varying for ice formation break downs and illness as part of the 2020 ERP replacement plowing and traction control application of allow the Township tooccurred in early s e.g. In 2019 a LEAN project . using sand in does not including adjacent lands; will be implemented that they may no longer be accept feasibility of intenance; and current system Medonte Landfill has accepted sand from winter maintenance collect - standards including winter maintenance once again e d; and (ii) the Landscapes, Oakmont, Horseshoe Ridge, Boville, Ponytail and Ridgemont, Bachly Moonstone and and its annual deferred maintenance winter operations review. Need to establish protocols on how to establish and communicate with the public; Sidewalk surface discontinuitiesSidewalk winter maBicycle lanes has been completed and due to the maintenance standards requirements . Staff are reviewing the removal requirements, and increased frequency of Changes included: 2022 operating budget reflects increases to internal vehicle rentals which better reflect fleet operations and - response times Changes to Provincial Minimum Maintenance Standards Requirement for salt management plans Fuel Management In 2020 it is anticipated the Province will implement new regulation pertaining to placement and removal of fill. It is anticipated that the new regulation will be implemented in 2021maintenance activities. Joint and Several Liability. developments resulting in new infrastructure and maintenance requirements. ooooo creasing frequency and severity of storm and fluctuating weather pattern on the individuals involveorders, requirements which Legislative requirements and risk managementIntrimming and winter maintenanceThe 2020maintenance requirements. Historically the County of Simcoe OroThe County has provided noticlonger be requiredBusiness continuity in events of labour or equipment disruptionAccording to Statistics Canada, between 2011 and 2016, there was a 5 % increase in population in Oroof private dwellings increased from 7,475 in 2011 to 9,013 in 2016 (21%) and provincial numbers forecastgrowth in population over the next 12 years.New and Horseshoe Valley Page 205 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ; a 9 of service level agreements with routes, future road viability priority focus for 201 ; ; y ; ion of standards ; ces for possible divestment; ; for road construction and maintenance; 4 equipment and increasing competition for talent succession planning will be 202 training and application - of activity based costing and establish baseline for performance measures; ed implications for Municipalit and identify proposed arterials, detour year capital program and structured annual maintenance program to ensure - 2020 n 2020 to: service, manage risk exposure and regulatory compliance; recent and forecasted growth will require a long term plan to accommodate service ice provides for seeding. It is proposed that this be changed to provide additional topsoil and expectations for higher levels of service. This can be accommodated without significant impact to budget impact but will result in less ssociated with this service level. external factors will continue to pressure the cost and rations Department structure and succession planning; . through roadway signage and other traffic markings. significant opportunity for increased efficiency and effectiveness Road Network Plan speed limits and development of policies for applicat s process improvement and technology ey Department data to ensure accuracy rovide recommendations of current agreements/practices with upper tiers (County of Simcoe, MTO overpasses)olicies to establish levels of improve communication of information/education to community on Township maintenance projects/activities; It is proposed that the service level be amended to include enhancements to restoration following ditching activities in PAligned with Official Plan Update review needs/classifications and appropriate standardsPReviewReview and identify possible surplus road allowanReview private road network and associatThe plan will be integral to establish 10optimization of available funding. It will also ensure the Township is leveraging/maximizing funding available through development charges. of 5 Coordinators eligible for retirement i 2 EAN/Busines The service requirements to deal withExternal insurance premiums and contractors. Changing community demographics Tourism and new business needs create additional pressures for increased levels of service. Technology presents With continued area of focus in 2020The completion of a Continue to implement new OpeDrainage residential area. Current level of servand hydro seed where appropriate. ditching given the additional costs aReview of winter maintenance routes and needsReview departmental tracking systems fuel, labour and Tracking of KLReview of facility condition and long term requirements in concert with asset management plan;Continue toRoadway safety initiatives Initiatives for 2020 Page 206 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 207 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 208 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... - The 5 oad network, to r 20 years. . Variance reporting. from 12 to 14 years and light years, heavy equipment Medonte a safe and effective risk management and performance. - 7 engineering, service delivery methods, and - 7 days per week. a day, Vehicle rentals are charged to specific activities and reflect O&M hours 14 years, light trucks extension of lifecycle of Heavy Trucks to 2018. - in ife 112 Purchasing and Tendering Procedures. - 7 years As per Minimum Maintenance Standards O.Reg. 239/02, as amended. law 2004 - ous improvement through process re Service LevelPerformance monitoring, best practice review, and continuous improvement initiatives.Strategic communications.Daily, weekly and monthly monitoring of operating and capital budgetsResponse to emergencies 24Road Patrol Entrance permits initial inspection within 15 business days.Daily inspections for equipment in use.Annual Safety Certification for CVOR vehicles.Daily review of preventative maintenance and repair requirements for equipment.Heavy Trucks service lyear capital plan assumedtrucks from 5 to costs.As per ByCollaboration with the Government sector to achieve economies of scale where possible.Monitoring of applicable regulations. Tracking and monitoring of operations data to ensure service levels standards and expectations are met. Performance management of the Operations Department Human Resources and Contracted Service Providers.Review and application of best practices.Continuapplication of technology. Project management for all of Operations Department to ensure projects achieve objectives of quality, cost, timelines and scope. Roadway AdministrationTo provide the travelling public and residents of Oroprovide drainage to protect the road network and meet environmental, and to ensure fiscal responsibility as it relates to infrastructure planning, Service: : Management Activity/ResponsibilityCustomer ServiceBudget MonitoringRight of Way RegulationFleet ProcurementRegulatory CompliancePerformance management Project Management ServicePurpose of Continuous improvement and fiscal responsibilityInclusive, healthy communityBalanced growthEnhanced communications and customer serviceEmployer of choice Page 209 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... . (50% each year) . ontrol includes snow removal hour period if required. - Medonte to residents and the travelling public - Emergency repairs as required. Service LevelInspection of bridges and Culverts, with a span greater than 3 m, every 2 yearsRepairs As per Minimum Maintenance Standards O.Reg. 239/02, as amended. As per Minimum Maintenance Standards O.Reg. 239/02, as amended. Dust control once will occur annually on hills, curves and intersections of gravel roads.Sidewalks are inspected annually and swept in the spring. Winter cand treatment of ice once per 24 Road Infrastructure Repair and MaintenanceTo repair and maintain road infrastructure to provide safe, efficient transportation routes throughout the Township of Oro Guiderail and : Activity/ResponsibilityBridge MaintenanceHardtop MaintenanceGravel Road Maintenance (Loosetop)Sidewalk Maintenance ServicePurpose of Service: Inclusive, healthy communityBalanced growthEnhanced communications and customer serviceEmployer of choice Page 210 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... aned as required at seed. . systems infrastructure to provide for effective and efficient or as deemed to be required e to top soil / hydro seed from ates to: Maintenance as practicable. roadside drainage and in particular sump pump outlet is the responsibility of the property proposed chang ide Drainage 2020 Service LevelRoadside ditches are designed for drainage from the municipal right of way. Lot drainageowner. Ditches with standing water (6 inches/150 mm depth or greater for more than 2 consecutive weeks) that are causing road damage or flooding on the road will be cleared as soonDitch maintenance activities will be performed to extend the life and investment of the infrastructure.*Under the new entrance Bylaw approved in 2017, driveways including culverts and driveway surface are the responsibility of the land owner of the property of which the driveway provides access unless the Township changes drainage or profile of the roadway. Clearing and removal of obstructions to stormwater facility if drainage has been blocked. All municipal catch basins will be checked once annually and clethe time of the inspectionRoad crossing culverts <3m are inspected as a component of ditching practices and repaired/replaced as req. RoadsTo maintain removal, storage and treatment of stormwater runoff for the protection of road infrastructure and the travelling public. Culverts : Activity/ResponsibilityDitchingStormwater Maintenance Pond inlet/outlet drainage ditches Curb and Catchbasin and Storm Sewer Road Crossing ServicePurpose of Service: Inclusive, healthy communityBalanced growthEnhanced communications and customer serviceEmployer of choice Page 211 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... event. travelling public. n as soon as practicable and if funding is available. Maintenance be sprayed if the patch is larger than 10 m by 2 m. owing will take place three times annually along rural roadways. Service LevelRoadside mSubdivision roads will not be mowed.Poison ivy, giant hog weed and wild parsnip will be sprayed on a complaint basis only within portions of travelled municipal roadways. Requests for weed spraying of the above noted weeds, will be completed between June and September.Poison Ivy will onlyOnce the noxious weed has been confirmed it will be sprayed within 15 business days.Trees that are located on the road allowance and have been determined to be dead or dying will be cut dowDuring weather events, trees that have fallen on the roadway will be cut up and moved to the side of the road as soon as practicable. Chipping of branches will occur as soon as practical, following theBrush and trees that are blocking site view at road intersections will be prioritized and removed as soon as practical with resources available. Roadside Environment To maintain right of ways free from debris, garbage, noxious weeds and small brush in order to ensure effective drainage, safe use of the roadway, and help promote a cleaner environment for the residents and : Activity/ResponsibilityGrass MowingNoxious Weed SprayingBrushing ServicePurpose of Service: Inclusive, healthy communityBalanced growthEnhanced communications and customer serviceEmployer of choice Page 212 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... km of the 650 km of road network will be 300 repaired as per Minimum Maintenance Standard O.Reg eflectivity will be tested as per Minimum Maintenance Standard O.Reg.239/02. Service LevelSignals are maintained by the railway (50% cost to Municipality). Repairs and maintenance as required by Transport Canada (100% Municipality). RMissing signage will be239/02Hills, curves and intersections on painted with a single centerline annually. Railway crossings road markings will be painted every year. Traffic Control and SignageTo provide efficient, safe, and effective traffic movement throughout the Township to all residents and the travelling public by providing proper notification through signage. : ve, healthy community Activity/ResponsibilityRailway CrossingsSignageLine Painting ServicePurpose of Service: InclusiBalanced growthEnhanced communications and customer serviceEmployer of choice Page 213 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Reg. s O.Reg. 239/02, as parking area. , 3 small truck routes, and 1 sidewalk route plows Operations 3. 3. emoval will be as per the Minimum Maintenance Standards O.Reg. 239/02, as g. 47/13, s. October 1 to April 30, the minimum standard is to monitor the weather, both esources deployed will be 17 Re Service LevelSnow ramended.The rbetween the hours of 4 am and 4 pm and 3 plows between the hours of 4 pm and 4 am.Winter maintenance for Township parks and facilities 239/02, as amended.current and forecast to occur in the next 24 hours, once every shift or three times per calendar day, whichever is more frequent, at intervals determined by the municipality. O.current and forecast to occur in the next 24 hours, once per calendar day. O.47/13, s.Patrol will be as per the Minimum Maintenance Standardamended.Sweeping of roadways following winter maintenance to remove sand build up from winter operations traction control. Treating of Icy Roads will be as per the Minimum Maintenance Standards O.Reg. Treatment will be with sand (with 7 % salt).From From May 1 to September 30, the minimum standard is to monitor the weather, both Winter MaintenanceTo provide winter maintenance operations that meet provincial minimum maintenance standards and provide safe and efficient routes of travel for roadway users. : Activity/ResponsibilitySnow RemovalTreating Icy RoadsWeather MonitoringPatrolSweeping ServicePurpose of Service: Inclusive, healthy communityBalanced growthEnhanced communications and customer serviceEmployer of choiceSafe & Health Community Page 214 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Budget Administration 2020 Environmental Services Page 215 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... administration of overall Streetlights Drinking Water op student. - Administration Environmental Services main programs. ) 4 ( the following staff: through the Environmental Services Department is responsible for the within Environmental Services included (1) Manager, one (1) Coordinator, one(1) Technologist, five (5) licenced Stormwater Beds Facilities Management Wastewater & Communal Tile Urban staffing program, as delivered 2019 water/wastewater operators, one (1) Administrative Assistant and one (1) coCAO continues to provide department oversight. Environmental Services delivers four is NTRODUCTION I ThEnvironmental Services. 1.The Department is comprised of The Department provides the following services: Page 216 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... op - . and . across the ontinued provincial to provide enhanced education ompletion of the Horseshoe Craighurst which consider the c ic review period to February 1, 2020). itiatives. l training who was being developed under the co - in - . pal website (Environmental Services) ; increased focus on development of paperless maintenance records Operating and Capital Budgets 9 cing strategic succession and staff planning, training and mentoring assure that 201 2019: an College was hired in a full time capacity, to be further developed into an Ontario certified operative Training Group. The group is committed to work collaboratively towards expanded - , RISE philosophy, climate change and green in departmental Projects Study (Notice of Completion December 2019 with pub staff engagement in budget and high level operational decisions that promote accountability pressures oversight of and Lean Six Sigma proponent, worked with Consultant and Land Owners Group towards c - - departmental /compliance Steering Committee CONTINUOUS IMPROVEMENT INITIATIVES: Joint Health and Safety Committee IT RISE2019 Development Charges ReviewEmergency ManagementA new operator was hired in 2019 and recently the former operatoreducation program at GeorgiClass 2 Water/Wastewater Operator. Nevertheless, succession plans remain crucial with two (2) senior operators are eligible for immediate retirement. Practitransitions occur deliberately and confidently, with little disruption to the overall process, Corporation and customer oooooo Environmental Services continues to participate in several corporate projects, including:Development regulatoryImproved management of user fee Environmental Services programs.Staff recruitment and development.Worked with Communications Department to update Municiof the services provided through the department.As study coCorridor Master ServicingContinued development and use of GIS technology across Environmental Services programs to field locate infrastructure Participation in Simcoe County Colocal training opportunities and innovation in the water/wastewater sectorContinued team.Increased data collection to validate program demands MAJOR ACCOMPLISHMENTS RISE 2. 3. Page 217 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... , uring sideration across . planning technology across all Environmental Services programs to reduce ut reach and education for services provided. lated to user fee programs based on fairness and sustainability. and innovative , succession and business : proactive capital asset management. . implement to There remains an evolving transformation in the provision of environmental services. Staffing resources related to expanded department activities. In addition to increased operator responsibility through provincial legislation and the assumption of additional municipal environmental systems (water, stormwater, wastewater), the Township will be charged with ensadequately trained and licenced staff are available to provide services that meet the community and corporate goals. As the departmental service provisions expand, there is a corresponding increased demand for service focus.A greater focus on the continued use of GIS operational and maintenance pressures and enhance opportunities for improvement. Refreshing and/or enhancement of rate structures reContinueContinued development of staff, recruitmentContinued review of opportunities to support public oContinued development of Municipal Service Corporation (MSC); recruitment of skill based board, develop asset transfer policyinitiate start up ENVIRONMENTAL SCAN 4. Page 218 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 5. Page 219 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Daily As Requested Daily and as required Annual, Monthly and Quarterly ReviewAnnual, Monthly and Quarterly Review As required per request & Council schedule : Activity / Responsibility pervision of Staff Environmental Services AdministrationTo provide efficient and effective management of the Environmental Services Department to ensure accountability, user safety, and reduce liability by providing risk management, maintenance activities and legislative compliance.Operating BudgetCapital BudgetSuDevelopment Review & InspectionReportsCustomer Service Administration SERVICE LEVEL SUMMARY ServicePurpose of ServiceStrategic Plan's Overarching Goals that Service Relates to:Inclusive, Healthy CommunityContinuous Improvement & Fiscal ResponsibilityEnhanced Communications & Customer Service 6. Page 220 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Budget Drinking Water 2020 Environmental Services Page 221 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... . watermain breaks, service . 11 municipally owned + ( servicing approximately 2,500 inspections, systems of watermains eleven (11) community halls/municipal facilities and meter ), and metres vice ser municipally controlled The Environmental Services Department solely provides the . 14 Treatment Distribution of and water billings. Administration Airport, Braestone approximately 90 kilo of water annually 3 main programs. ) op student. 3 services: - ( supply, treatment, distribution, , general maintenance three water the maintenance and operation delivers 24/7/365 (monitoring, inspection, testing, DWQMS, remote SCADA control) (1) Manager, one (1) Coordinator, one(1) Technologist, five (5) licenced water/wastewater operators, one meter readings at Big Cedar, Lake Simcoe Regional distribution network is comprised of include is responsible for staffing cost recovery Drinking Water Drinking Water section program municipal water 2019 (1) Administrative Assistant and one (1) coCAO continues to provide department oversight. The is he NTRODUCTION I Thcontract Water operations encompass Tconnections, producing approximately 500,000 msystem users with services related to breaks and frozen lines, 1.The Department is comprised of the following staff:The Department provides the following Page 222 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... , licensed water quality management microbiological parameters the documentation demonstrating the the framework for s es within the regulated periods. These outlin maintain by, but not limited to, the following: , required to perform testing for are at the well sources and distribution systems in addition to specifically s water quality control vironmental Services overall s/ Drinking Water System Operators and Water Quality Analysts En pecific activities have been performed direct water systems is highly regulated and and objectives for drinking water systems /08: Small Drinking Water SystemsLicensing of Sewage Works Operators ells : : WMaintenance responsible for several testing, monitoring, and operations programs including: policy 129/04 es the municipal drinking ulation uipment Calibration specifically records demonstrating that s Regulation 903Regulation 318/319 The Ontario Water Resources Act (OWRA)Ontario Regulation 188/07: Licensing of Municipal Drinking Water Systems Ontario Regulation 169/03: Water Quality Standards Ontario Regulation 170/03: Drinking Water Systems Ontario Ontario Ontario Regulation 128/04: Certification ofOntario RegDrinking Water Quality Management Program (DWQMS) Chlorine Residual TestingBacteriological TestingSCADA EqChemical TestingAlkalinity and Lead TestingWell Head InspectionsTurbidity MonitoringFlushing ProgramsHydrant and Valve Maintenance ProgramsFlow Meter Calibration ProgramGenerator Maintenance ProgramReservoir & Standpipe Pressure Gauge Checks and Control Valve Maintenance he operation of T The systems that establishaccomplishment of these objectives The provincially licensed water operators in chlorine residual levels and other indicators of maintaining operators are Page 223 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... were . compliance, as well - required under the leted and posted to the accreditation received in ands Drinking Water System best practices or reports of non Environmental Services to attract and to ensure a stable and confident transfer of were also comp and subsequent 2017 billing rate structure the results of tests 20 20 1 terms and conditions of the Permit to Take Water, following industry the fully licensed operator and continue to develop the which enable increases the fixed infrastructure charge by $7 per quarter. made by KPMG and compliance with Completed the regulated audit cycle in December 2019 with zero (0) non . 1 of Ontario Regulation 170/03 and the Safe Drinking Water Act pleted with a three (3) year water rate structure endorsed, which holds the for an additional operator in Q . Each report detailed a summary of technologist, one (1) new 2019:Section 1 staged integration of Zone 1 (watermain crossing Line 4 & Horseshoe Valley Road) the 2016 recommendations The provision of municipal drinking water is carried out under a full cost recovery structure. recruitment process job descriptions and compensation packages approval, municipal drinking water licence or order, OWRA order in accordance with Schedule 22 of Ontario Regulation 170/03 he 2019 deadline for compliance ncial f t inspected facilities received a 100% rating by the Ministry of the Environment, Conservation and Parks Provi Successfully recruited one (1) new Operator in Training;Completed the knowledge and leadership. or annual maintenance initiatives ensuring provincial compliance and oo aintained and improved the Drinking Water Quality Management System (DWQMS) for the drinking water systems, ed Awarded the contract and completed the road crossing at Horseshoe Valley Road (CR 22) in advance o o nnual system reports in accordance with nnual system reports To date in 2019, (MOECP).Acompleted and posted on the Township websiteRegulation as corrective action and any major system expense. ATownship website. These reports detailed each systems Drinking Water Works Permit and Municipal Drinking Water Licence.The billing structure continued to follow introduced for water services. An updated 10 year Water Financial Plan was comvariable consumption rate, decreases the fixed operating charge Staff mcontinuing to utilize internal staff from other departments for internal audits, utilizing the DWQMS 2.0 2018 conformances identified by the external auditing firm.Completed the construction and commission of a new storage facility within the Horseshoe Highl(June 2019). Completed the design and tender for the DeliverWorked with HR to revise acquire individuals possessing valuable skill sets and experience. MAJOR ACCOMPLISHMENTS 2. Page 224 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... . . growth to better align storage capacities operational controls to manage off . , enabling greater remote control reprogramming responsible capital asset management. , SCADA enhancement implement and enhance the program. demands; increased focus on development of paperless rs and create sustainable succession planning. modell and energy savings in water production and station utility costs. , pump setting refinements, to support energy conservation programs. and customer computer : building infrastructure reserves and and develop licenced operato water flow and use for all water systems Drinking Water Quality Management taff for collection to validate program to further develop the SCADA software for enhanced control and monitoring of formal leak detection, swabbing & cleaning programs to implement d CONTINUOUS IMPROVEMENT INITIATIVES: Update Operational Plans, System Operational Manuals o Increased data maintenance recordsContinue to work towards Continue to monitor growth and ageing infrastructure assets, adjusting existing water programs as necessary, including the promotion Continue to investigate and implement efficiencyContinueContinue to educate sComplete an analytical program to update raw water quality data and continue to statistically analyze drinking water trends across the municipality.Further develop data Expand educational outreach related to drinking water services and regulated activities. Continued variable speed pump replacementspeak reservoir fill cyclesContinueInitiated a Township wide technical capacity assessment of drinking water production andEnvironmental Services for future water supply demands and infrastructure needs associated with population RISE ENVIRONMENTAL SCAN 3. 4. Page 225 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 5. Page 226 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... : SERVICE LEVEL SUMMARY 6. Page 227 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Budget Streetlights 2020 Environmental Services Page 228 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... and air. p Township The . streetlights, approximately 90% The revenue in excess of expenses op student. approximate 1000 - to all benefitting areas. s and proactive repair. that applie policy the general public are financed through the general tax levy 2019: nance of streetlights. common flat rate charge within Environmental Services included (1) Manager, one (1) Coordinator, one(1) Technologist, five (5) licenced areas within the Municipality serviced with streetlights, wherein benefitting landowners are assessed a flat rate reconciliation of streetlight user accounts with recorded GIS mapping locations 5 is responsible for the 3 CONTINUOUS IMPROVEMENT INITIATIVES: staffing ompleted a proactive field review of streetlights after 9pm to verify the condition of the units and address potential issues program treetlights that are considered a benefit to epartment provides the following services: 2019 water/wastewater operators, one (1) Administrative Assistant and one (1) coCAO continues to provide department oversight. Operation, repair and maintenance of streetlights.There are charge for the operation and maintepercent aresCoutages prior to receipt of customer inquiries. As a result of the field review, several streetlights were identified for reContinued working with an outside contractor to establish service levels for required maintenance.Proactive inspection to determine voice of the customerInitiated the is NTRODUCTION I Thlight program is based on a is then allocated to a dedicated streetlight reserve. MAJOR ACCOMPLISHMENTS RISE 1.The Department is comprised of the following staff: The D 2. 3. Page 229 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... to reduce energy and lifecycle costs, and to minimize environmental impacts. . : icy and procedure to address outages that are not reported by customers which will ensure ciliation of users and serviced areas. Continuing to review the asset in an effortDevelop a more fulsome polstreetlights are performing as intendedThe delivery of a fair and sustainable rate structure to address operating and minor capital requirements; completing a recon ENVIRONMENTAL SCAN 4. Page 230 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 5. Page 231 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... : SERVICE LEVEL SUMMARY 6. Page 232 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Budget 2020 Environmental Services Urban Stormwater Management Facilities Page 233 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... stormwater (i.e. which are designed to maintenance. , urban stormwater . to establish municipal minimal these man made facilities op student. - has been , tormwater management infrastructure . urban s visual inspections of each facility and recommendations for each urban stormwater facility as identified during the g staff: during provincial inspection directives. 2019: tation of the ment Engineering to forecast assumption timelines for future asset acquisition. technical working groups and training to assist protection of the watershed. development which uses special filter media to treat stormwater implemen the maintenance and operation of . hold a permanent pool of water detain water for a short period Historically Low impact . ) - which which - - within Environmental Services included (1) Manager, one (1) Coordinator, one(1) Technologist, five (5) licenced and subsequent responsible for eriodic post storm monitoring of facilities ishistorical documentation to determine validity of inclusion of facilities into the focus on development of paperless maintenance records with MOECP Barrie District Office Features CONTINUOUS IMPROVEMENT INITIATIVES: staffing ed Dry PondsWet PondsLID program 2019 water/wastewater operators, one (1) Administrative Assistant and one (1) coCAO continues to provide department oversight. Operation and Maintenance of:ooo Completed pWorkContinued participation in LSRCA Prioritization2018 annual inspectionReview of infrastructure; working with DevelopIncreased is NTRODUCTION I Thmanagement pondsmitigate flooding and clean the water before it is released to the soil or stream MAJOR ACCOMPLISHMENTS RISE 1.The Department is comprised of the followin The Department provides the following services:2. 3. Page 234 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ional urban facilities to ensure conveyance and a correlation between funding and the . term future due to the potential assumption of addit - for municipal urban stormwater tormwater management user fee to ensure : ; benchmarking rates across the province. increase in resource requirements in the near Operations & Maintenance (O & M) Program Quality Management (QMS) Program for urban stormwater facilities a f development and training in the field of stormwater and sediment control. Enhance the control meet applicable Environmental Compliance Approvals. Develop Further analyze the potential of an urban sbenefiting property ownersPrepare for an stormwater systems.Staf ENVIRONMENTAL SCAN 4. Page 235 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 5. Page 236 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... : SERVICE LEVEL SUMMARY 6. Page 237 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Budget 2020 Environmental Services Wastewater & Communal Tile Page 238 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... s for e. This private wastewater . under - Servicing seven (7) Communal Tile beds located in the op student. - collection and treatment plant Horseshoe Resort) - cost recovery contract Communal Tile Beds wastewater (Big Cedar Estates) (Skyline Private Wastewater Private Wastewater Servicing the Horseshoe Valley main programs. ) ality completes three main administrative tasks related to the private plant. 3 ( approximately 100 homes. Licenced wastewater operators from the Township also provide three own or operate not delivers within Environmental Services included (1) Manager, one (1) Coordinator, one(1) Technologist, five (5) licenced However, the Municip is responsible staffing Wastewater & Communal Tile Beds program Municipality does epartment provides the following services: 2019 water/wastewater operators, one (1) Administrative Assistant and one (1) coCAO continues to provide department oversight. The department is NTRODUCTION I ThHorseshoe Valley area, servicing contracted wastewater operations services (collection and treatment) to Big Cedar Estates under a full cost recovery structurThetreatment facility owned and operated by Skyline Utilities serves a portion of Horseshoe Valley, providing wastewater serviceselect areas. 1.The Department is comprised of the following staff:The D Page 239 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... by the and tile field. . Plant Water gineering a new En reatment at minimum T . eement between the Municipality, astewater W : ffluent equalization and out twice per year e following Horseshoe operations by the tanks pumped Plant Plan to validate a rate structure which will support the focus on development of paperless maintenance records completes the ough the updated terms and conditions of the related to the Plant January 1, 2019 Implementation) reatment - for communal tile systems. additional tank to support T Financial ; increased reatment (QMS) T replacement of Tile Field 6 (Maplecrest & Beechwood). astewater the W tile beds and manholes; 2019: Communal Tile astewater which includes an for wastewater services design W to existing material provided through explainer videos. the Horseshoe of on behalf of Skyline KPMG to complete the nnual visual inspection of tanks, . . CONTINUOUS IMPROVEMENT INITIATIVES: Construction initiated in Q3 2019 o mpleted education and outreach to Communal Tile Field customers via a published post card mail out, complementing orked with engineering consultant Periodic inspectionsDepartmentAnnual, third party, peer review of Horseshoe consultantCustomer invoicing Completed aAcquired Environmental Compliance Approvals for the existing communal tile beds.WInitiated work with program.Cocorporate branding and Continued to provide contracted services to Big Cedar Estates thrWastewater Systems Operations Agreement (Revised 2018Increased data collection to validate program demandsContinued to develop Quality Management System nder the provisions of a Municipal Responsibility Agreement and Municipal Capital Facility Agr UMinistry MAJOR ACCOMPLISHMENTS RISE 2. 3. Page 240 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... communal tile beds. term future due to the potential assumption of new wastewater - based on completed Financial Plan. ent develop licenced operators and create sustainable succession planning. : and sustainable rate structure to address operating and capital costs related to and further taff infrastructure reinvestm QMS system to support the operation and management of the communal tile updated fair the increase in resource requirements in the near evelop Further dThe delivery of an fields and necessary Continue to educate sContinue to work with legal counsel and consultants to address matters relating to Skyline Utilities and the operation of theprivate wastewater treatment plant.Prepare for an systems and/or private wastewater systems under continued provincial regulatory pressures and regulatory compliance. ENVIRONMENTAL SCAN 4. Page 241 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... BUDGET LEAD SHEET 5. Page 242 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... : CE LEVEL SUMMARY SERVI 6. Page 243 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... 2024 - 2020 Budget Presentation Capital Budget 2020 Page 244 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Ћ 2024 - Capital Budget 2020 Capital Expenditures By Department Page 245 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Ќ 2024 - Capital Budget 2020 Infrastructure Renewal Contribution Page 246 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Ѝ 2024 - Capital Budget 2020 Sources of Funding for Capital Expenditures Page 247 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Details By Department 2020 Capital Projects Page 248 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Џ Operations - 2024 - Capital Budget 2020 ЋЉЋЉ ƚƷğƌʹυ ЎͲЏЌЍͲЉЋЎ 2020 Capital Projects Page 249 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... А Parks & Rec /ğƦźƷğƌ wĻƦğźƩƭ Ʒƚ ĬĻ ŅǒƓķĻķ ЎЉΉЎЉ ĬǤ ƚǞƓƭŷźƦ ğƓķ /ƚƒƒǒƓźƷǤ Iğƌƌ .ƚğƩķƭ 2024 - Capital Budget 2020 ЋЉЋЉ ƚƷğƌʹυ ЍЍЌͲЎЉЉ 2020 Capital Projects Page 250 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Б Emergency Services 2024 - Capital Budget 2020 ЋЉЋЉ ƚƷğƌʹυ ЊͲЍБЏͲЉЉЉ 2020 Capital Projects Page 251 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... В Water - 2024 - Capital Budget 2020 ЋЉЋЉ ƚƷğƌʹυ ЍЍЎͲЉЉЉ 2020 Capital Projects Page 252 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ЊЉ Corporate & Other 2024 - Capital Budget 2020 ЋЉЋЉ ƚƷğƌʹυ ББЌͲЎЉЉ 2020 Capital Projects Page 253 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... 2024 - 2020 5 Year Summary Capital Forecast By Department Page 254 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ЊЋ 2024 - Capital Budget 2020 5 Year Summary Capital Forecast By Department ĻŷźĭƌĻ wĻƦƌğĭĻƒĻƓƷ wĻƭĻƩǝĻ 9ƨǒźƦƒĻƓƷ wĻƦƌğĭĻƒĻƓƷ wĻƭĻƩǝĻ LƓŅƩğƭƷƩǒĭƷǒƩĻ wĻƓĻǞğƌ wĻƭĻƩǝĻ Lww ww 9ww Page 255 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ЊЌ tğƩƉƌğƓķ wĻƭĻƩǝĻ CǒƓķ9ƨǒźƦƒĻƓƷ wĻƦƌğĭĻƒĻƓƷ wĻƭĻƩǝĻ 2024 - Capital Budget 2020 5 Year Summary Capital Forecast By Department CğĭźƌźƷǤ wĻƦƌğĭĻƒĻƓƷ wĻƭĻƩǝĻ twC \[ğƓķ LƒƦƩƚǝĻƒĻƓƷ wĻƭĻƩǝĻ 9ww ww C\[Lw Page 256 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ЊЍ 2024 - Capital Budget 2020 5 Year Summary Capital Forecast By Department ĻŷźĭƌĻ wĻƓĻǞğƌ wĻƭĻƩǝĻ CğĭźƌźƷǤ wĻƦƌğĭĻƒĻƓƷ wĻƭĻƩǝĻ ğƷĻƩ wĻƓĻǞğƌ wĻƭĻƩǝĻ ww Cww w Page 257 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... ЊЎ 2024 - Capital Budget 2020 5 Year Summary Capital Forecast By Department aǒƓźĭźƦğƌ aƚķĻƩƓźǩğƷźƚƓ wĻƭĻƩǝĻ 9ƨǒźƦƒĻƓƷ wĻƦƌğĭĻƒĻƓƷ wĻƭĻƩǝĻ \[ğƓķ LƒƦƩƚǝĻƒĻƓƷ wĻƭĻƩǝĻ 9ww \[Lw aaw Page 258 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Road and Bridge Infrastructure Services Capital Program Operations and Community Page 259 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Road Network 386 km of hard surfaced roads and 226 km of gravel roads596km of hard surfaced roads and 16 km of gravel roads 2007 2019 Approximately 626 km of roadwaysTouches all residents and aspects of daily lives Roadway Infrastructure Page 260 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Percentage0.1%2.5%77.4%20% Length (km)0.916485123.2 Roadway Surface Surface TypeConcreteGravelHot Mix AsphaltSurface Treated *Excludes unassumed subdivisions Surface and Subsurface Components (Base) have different lifecycle and needs Page 261 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Pavement Condition Index Page 262 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... on future $10.00 on future $5.00 -- $4.00 costs Spending $2.00 on Pavement Preservation at the 5 year mark eliminates or delays spending $6.00rehabilitation costsSpending $2.00 on Pavement Preservation at the 5 year mark eliminates or delays spending reconstruction Pavement Lifecycle Costs Page 263 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Pavement Life Cycle Curve Page 264 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... 2017 under new Micro Surfacing and Crack - year program and lifecycle management - Management Program implemented in Contract AdministrationQuality and Quantity ControlFinancial Management Optimization of resourcesEstablishment of a multi Pavement Departmental Structure. Consists of various components Sealing, Section Repair (Patching), Surface Treatment, Asphalt, Reconstruction.Focus on 2020 Pavement Management Program Page 265 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... 2024 - ndex / roadway classification i 5 Year Plan 2020 Pavement Management Program racking of complaints Pavement condition Risk managementTOptimizing resources availableLifecycle managementFlexibility to adapt to changing needsAligning with operational activities for shouldering, drainage and roadside improvementsPlans of other agencies MTO, County of Simcoe as well as internal i.e. environmental services Program developed considering and prioritized according to: Page 266 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 267 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... RenewalRenewalRenewalRenewal CǒƓķźƓŭ {ƚǒƩĭĻ Infrastructure Renewal (Haul Route)Infrastructure Renewal Infrastructure RenewalInfrastructure Infrastructure Infrastructure RenewalInfrastructure RenewalInfrastructureInfrastructure Infrastructure Renewal $500,000$266,510$455,515$424,400$303,200$350,000$600,000$150,000$450,000$200,000 ЋЉЋЉ .ǒķŭĻƷ 5 streets Line 3 to Line 2 tƩƚƆĻĭƷ Memorial Dr. to Moon Pt. Rd 1.7 km 3 Streets Hwy 11 to 15/16 SR Hwy 11 to Ridge Road MSLR to Moonstone Rd. Ridge Road to 2.1km N Sideroad Line 7 N Hawkestone Line 9 S Line 5S Mount St. Louis Rd Line 4N Baycrest DriveWoodland Dr. 5/6 2020 Paving Projects Page 268 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Tax LevyTax LevyTax LevyTax LevyTax Levy CǒƓķźƓŭ {ƚǒƩĭĻ $55,000$68,000$68,000$38,000 $225,000 ЋЉЊВ .ǒķŭĻƷ tƩƚƆĻĭƷ Line 4 to Line 6 Old Barrie Rd. to BLSR Ski Trails Road to 20/21 SR Patching SR N N Line 2Line 2IngramCrack SealingAsphalt 2020 Pavement Preservation Projects Page 269 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Bridges and Culverts over 3m annually. - The Township has 50 bridges and structures over 3m. There is a legislative requirement to inspect each of the structures biThese inspections are undertaken in accordance with the Ontario Structure Inspection Manual (OSIM).The inspections identifies their current condition and identifies any material defects, performance deficiencies, maintenance needs , additional studies or investigations and/or repairs/rehabilitation work required on a structure by structure basis. Roadway Infrastructure Page 270 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Bridge and Structure Inventory Page 271 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Bridge and Structure Condition (BCI) Page 272 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Bridge and Structure Condition (BCI) Page 273 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... $5.9 high priority urgent 5 year time horizon. - 2024 Bridge Program - Million in the 1 4.4 Municipal Bridge Inspection Report identifies 2020 funding allocations address only . 2019 The million in bridge works within the immediate timeframe and an additional $Current worksAddressing infrastructure requirements and sustainable funding will be further reviewed through the refinement of the Page 274 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... {ƚǒƩĭĻ Financing Debt FinancingDebt CǒƓķźƓŭ $30,000 $600,000 ЋЉЊВ .ǒķŭĻƷ Design south of Mt St. Louis Road 2020 Bridge Projects tƩƚƆĻĭƷ Line 2 - Culvert 22 ReplaceCulvert Replacement, Line 2, north of Ridge Road Page 275 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Roadside Safety - Guiderail / Barriers Roadside Safety Systems Roadside safety system requirements are set out in the MTO Manual which is a guideline provided to be used as a risk assessment tool in establishing the need, type and extent of roadside safety measures. From the 2019 OSIM report, the total estimated cost for guiderail roadside safety improvements is $2.3M. Page 276 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... {ƚǒƩĭĻ new installation Tax Levy CǒƓķźƓŭ $125,000 ЋЉЊВ .ǒķŭĻƷ 2020 Guiderail Projects Projects 0.5km south of Old Barrie Road - tƩƚƆĻĭƷ 2020 Guiderail Line 4 N Structure B10 , replacement of deficient guiderailEngineering for 2021 projects Page 277 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... (002) Funds Reserves & Reserve 2020 Budget Presentation Page 278 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Ћ CǒƓķƭ ΛЉЉЋΜ wĻƭĻƩǝĻƭ ε wĻƭĻƩǝĻ Ώ ЋЉЋЉ .ǒķŭĻƷ tƩĻƭĻƓƷğƷźƚƓ Township Reserves & Reserve Funds Page 279 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Ќ CǒƓķƭ ΛЉЉЋΜ wĻƭĻƩǝĻƭ ε wĻƭĻƩǝĻ Ώ ЋЉЋЉ .ǒķŭĻƷ tƩĻƭĻƓƷğƷźƚƓ Township Reserves & Reserve Funds Page 280 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Barriers eVasey Rd. d. 23 2020 Culverts 2020 W . P S e Micro Surfacing 2020 Pavement 2020 oneRd st.W. n o o M. d 2020 - Haul Route to 19 . W. St. Louis Rd Mount E. t.LouisRd. MountS 400 12 Warminster Srd. o H seshoe ValleyRd.W. Ho rseshoe Valley R d. E. 22 Bass Lake B s LakeSrd.E. Old Barrie e Rd.E. Rd.W. 11 93 Srd.E. 15/16 15/1 6Sr d. . 11 Lake 20 Simcoe R Kempenfelt Bay 2020 01234Km Capital Program Page 281 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Barriers eVasey Rd. d. 2020 23 Culverts 2020 W . P S e Micro Surfacing 2020 Pavement 2020 2020 - Haul Route oneRd st.W. n o o M. d to 19 2021 2021 - Haul Route 2022 2023 2024 . W. St. Louis Rd Mount E. t.LouisRd. MountS 400 12 Warminster Srd. o H seshoe ValleyRd.W. Ho rseshoe Valley R d. E. 22 Bass Lake B s LakeSrd.E. Old Barrie e Rd.E. Rd.W. 11 93 Srd.E. 15/16 15/1 6Sr d. . 11 Lake 20 Simcoe R Kempenfelt Bay 2020-2024 01234Km Capital Program Page 282 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 283 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 284 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 285 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 286 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 287 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 288 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 289 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 290 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 291 of 297 5.a) Robin Dunn, CAO and Senior Management Team re: 2020 Budget Presenta... Page 292 of 297 5.b) FI2020-01, Mark DesLauriers, Chief Financial Officer/Treasurer re: ... Page 293 of 297 5.b) FI2020-01, Mark DesLauriers, Chief Financial Officer/Treasurer re: ... Page 294 of 297 5.b) FI2020-01, Mark DesLauriers, Chief Financial Officer/Treasurer re: ... Page 295 of 297 5.b) FI2020-01, Mark DesLauriers, Chief Financial Officer/Treasurer re: ... Page 296 of 297 6.a) 2020-005: Being a by-law to confirm the proceedings of the Council ... Municipal Act, 2001, S.O. 2001, C. 25, as amended Page 297 of 297