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02 06 2017 SpCouncil Agenda PM mtg. The Township of Oro-Medonte Special Council Meeting Agenda Council Chambers Monday, February 6, 2017 1:30 p.m. - Open Session Page 1. Call to Order - Moment of Reflection: 2. Adoption of Agenda: a) Motion to Adopt the Agenda. 3. Disclosure of Pecuniary Interest: 4. Reports of Municipal Officers: 2 - 28a) Donna Hewitt, Director, Corporate & Strategic Initiatives; Catherine Oosterbaan, Ec.D., CEcD, Agriculture and Rural Economic Development Advisor, Ministry of Agriculture, Food and Rural Affairs re: Economic Development Strategic Planning Session. 5. Confirmation By-Law: 29 a) By-Law No. 2017-017: Being a by-law to confirm the proceedings of the Special Council meeting held on Monday, February 6, 2017. 6. Adjournment: a) Motion to Adjourn. Page 1 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... Page 2 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... Page 3 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... Page 4 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... Page 5 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... Measuring Up! for Economic Development Performance Measurement Page 6 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 2 An Exercise in Storytelling Performance Measurement: What do you want to achieve, where do you want to make a difference, and what are your desired outcomes? What steps do you expect to take as part of your plan to achieve your objectives? How you will know that your plan is on track to achieve its objectives and reach its desired outcomes? Allows you to tell a convincing narrativeBacked by credible evidence Should conform and align with these three elements: Page 7 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 3 A Performance MeasurePerformance MeasurementPerformance ManagementPerformance EvaluationPerformance Audit So what is? Page 8 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 4 Some Key Terms for Performance Measurement Inputs ActivitiesOutputs Outcomes Impact Page 9 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 5 Results Inputs Impact Outputs Activities Outcomes Change Execution Measures of Measures of Distinguishing Measures Efficiency Page 10 of 29 Effectiveness 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 6 Yogi Berra A graphic representation that shows what a program will do and what it is to accomplishAn illustration for a series of cause and effect An illustration of the logical linkages between program componentsA description for how activities produce a variety of outputs, which in turn produce the desired outcomes What is a Logic Model? Page 11 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 7 Outcomes Family Continued good members enjoy vacationfamily relations Outputs Tickets for all Family arrives family membersat hotel Activities Create family Get flight Buy ticketsBook taxi and hotel scheduleinformation A Logic Model Example: Inputs Flight scheduleFamily WeatherBudget schedule Page 12 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 8 Logic Model Example Page 13 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 9 What is Attribution? High or directMedium or indirectLow or influence The degree to which a measured outcome was the result of the implemented strategies and not solely due to other unassociated factors.Would the outcome likely have occurred as quickly, effectively, efficiently or have been as positive without your involvement?There are three levels of attribution: Page 14 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 10 term - Long Midterm Outcomes term - Short Outputs Low High Medium Attribution and Control Page 15 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 11 1988 Why is Performance Measurement Important? The British Airway 1981 Page 16 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 12 How Much Does Performance Measurement Cost? Dependent on the nature of activities Can include data and survey costs Should include in budget and in funding proposals Page 17 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 13 outcomes NOT Pitfalls to Successful Implementation Starting with measures in mind Too many goals and objectives Priorities/desired outcomes are not clear or not agreed upon Trying to measure everything Desired outcomes are unrealistic to resources availableResistance from staff or elected officials is not addressed Trying to make it perfect from the beginning Not trying to build a culture or manage change Not showing, sharing or communicating the benefits Presenting performance measurement as a stand alone Page 18 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 14 we expect to see on the ground as a Why Focus on Outcomes? Defining and agreeing on the desired outcomes is the forefront in the strategic planning process.Outcomes are the connector between your strategy and implementation.Outcomes are what result of implementing activities or programs. Provides the basis on which we allocate resources, design activities and identify target client/sector Page 19 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 15 If it will be reported externally, internally or bothThe frequency or how often it will be reportedThe baseline or the initial dataThe target or specific measure that will indicate successThe benchmarks or points of comparison Things to Note for Each Performance Measure A description and why you use this measureWho will check the measureWho will make sure it gets doneWhere will the data come fromHow it is collected and calculated Page 20 of 29 16 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... Page 21 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 17 term outcomes are - The Measuring Cycle The earliest data available after activities is measurements of outputs. After activities and outputs are measured, short, mid and longcaptured.Check and monitor the performance against the targets and take corrective action to stay on track as needed. Page 22 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 18 Measures Increased employment numbers in certain occupations or industriesImprovement in the educational attainment among working age adultsAmounts of export and trade activityNumber of new business startsNew product and/or production linesExpansion of creative class businessLevel of patenting, new product development or new product introductions and Related Measures Examples of Outcomes Outcomes jobsEnhancement of Human CapitalCompetitivenessExpanding and Diversified Business SectorInnovation Capacity Page 23 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 19 AnecdotalInformalThe success story Qualitative Types of Measures Numbers($, Qty)Rates (%)Ratios (2 to 1) Quantitative Page 24 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 20 Baselines and Targets Baselines are the measures that you start with before implementing your strategies.Targets show the desired level of change from your baseline. Page 25 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 21 Data Sources Statistics CanadaDevelopment Analysis Tool (Analyst)Federal, provincial or municipal studiesProgram evaluationsCommunity Attractiveness Indicators for NewcomersAudits, e.g., audited municipal financial statementsFederation of Canadian Municipalities Quality of Life MeasuresMunicipal Performance Measurement Program and the Financial Information Returns Some SurveysInformation from other organizations Page 26 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 22 Remember! The Feedback Loop Informing future strategies Monitoring changing environment Adjusting and adapting measures to change Page 27 of 29 4.a) Donna Hewitt, Director, Corporate & Strategic Initiativ... 23 term desired - onsider (identify if you can) how that Working individually, use the logic model print outs provided to brainstorm desired short, medium, and longoutcomes for each objective. Coutcome can be measured. Are there existing data sets or will you need to create new ones? Note beside the outcome. Exercise: Defining Outcomes for your Strategy Page 28 of 29 5.a) By-Law No. 2017-017: Being a by-law to confirm the proc... Municipal Act, 2001, S.O. 2001, C. 25, as amended Page 29 of 29