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08 25 2016 Age Friendly Community Committee Agenda Township of Oro-Medonte Age Friendly Community Committee Meeting Agenda Council Chambers Thursday, August 25, 2016 Time: 10:00 a.m. Page 1.Agenda Approval: a) Motion to Approve the Agenda. 2.Disclosure of Pecuniary Interest: 3.Approval of Minutes of Previous Meeting: 2 - 4a) Draft Minutes of Age Friendly Community Committee meeting held on Thursday, June 30, 2016. 4.Deputations: None. 5.Reports: 5 - 59a) Kevin Beaulieu, Public Interest and Communications Inc., re: Draft - "Older and Bolder: An Age-Friendly Action Plan for the Township of Oro-Medonte". 6.Communications: None. 7.Next Meeting Date: To be determined. 8.Adjournment: a) Motion to Adjourn. Page 1 of 59 3.a) Draft Minutes of Age Friendly Community Committee meeti... Page 2 of 59 3.a) Draft Minutes of Age Friendly Community Committee meeti... Page 3 of 59 3.a) Draft Minutes of Age Friendly Community Committee meeti... Page 4 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... OLDERANDBOLDER AgeFriendlyActionPlanforthe TownshipofOroMedonte Page 5 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... TableofContents Page 6 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... It is not news to Canadian and international communities that the population is aging. As baby boomers (born between roughly 1946 and 1964) age, and subsequent generations have generally smaller families, the proportion of our population made up by older adults is increasing. The World Health Organization projects that the proportion of the global population aged 60 will double from Eleven per cent in 2006 to twenty-two per cent by 2050. This shift has caused policy makers around the world to ask the question: how do we create communities that are more inclusive and accessible to people as they age? Globally, policy makers are noting the shift in aging populations and asking: how do we create communities that are more inclusive and accessible to people as they age? The World Health Organization (WHO) has recently conducted a large-scale study of 35 cities around the world and developed guidelines for communities to better meet the needs of aging populations. The guidelines consider every stage of aging and outline the necessary supports to help individuals age with dignity and grace. Through this extensive study, the World Health Organization determined that there are 8 dimensions that are central to creating an Age-Friendly Community: housing, social participation, respect and social inclusion, civic participation and employment, communication and information, community support and health services, outdoor spaces and buildings, and transportation. The Township of Oro-Medonte is a geographically large township of 586 square kilometres (3.5 times the size of Barrie) with a small population of about 20,000 residents. Adults aged 65 and older 1 make up sixteen per cent of the total population of Oro-Medonte. Ninety-eight per cent of the Page 7 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... population is primarily English-speaking, and the most common other languages spoken are French, German and Polish. The Township was amalgamated in 1994 from a grouping of smaller communities, and despite amalgamation, informally retains some of its identity as a grouping of small towns. The Township is located between larger communities such as Orillia, Midland, and the City of Barrie. This geographical placement means that residents often travel outside of the Township for events, activities, shopping and services as there may be more options in neighbouring centres and, depending on where they live in the Township, they are often closer to them than resources in Oro- Medonte. The Township is only a short hour-and-a-half drive from the City of Toronto, and has a long coastline on the scenic Lake Simcoe, making it an ideal place for retirees from the city to settle. Midland 20km Orillia 20km Toronto Barrie 125km 18km This report generally refers to Ñolder adults.Ò The term was used throughout the project without firm definition, allowing participants to self-identify. Some people consider the term ÑseniorsÒ inadequate. Official definitions vary depending on the context. Although many define a ÑseniorÒ as 65 and older, some programs define it as being 60, or even 55 and older. Some older adults object to being called a ÑseniorÒ or Ñsenior citizenÒ as they feel it implies more than just an age. Others embrace the term. Nonetheless, the project is intended to focus on older adults, so this is the term that was used. Page 8 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... In order to develop an Age-Friendly Action Plan that represents the needs and priorities of the many communities in Oro-Medonte, a methodology was developed that best fits the Township. This methodology included: Establishing a Steering Committee of community leaders to represent residents Conducting a paper-based and online survey, and Facilitating two focus groups. One of the goals of the Township of Oro-Medonte was to ensure the voice of the community was central in creating the Age-Friendly Action Plan. In order to achieve this, a Steering Committee was established of diverse community members, which included active older adults in the community, government officials, health field workers and people who work at service delivery agencies. The full list of Steering Committee members can be found in Appendix 1. The purpose of the group was to oversee the project, ensure timelines were met, engage as many Oro-Medonte residents as possible in the research, review research gathered and provide feedback on research gathered. The complete Memorandum of Understanding for this body is in Appendix 2. The group met once per month for two hours at the Township Council Chambers. An Age-Friendly Survey was conducted throughout the Township to make providing feedback easy and accessible for residents. This survey asked questions about priorities in the area as well as gaps and strengths in supporting adults as they age. The survey was extensive, addressing all eight WHO dimensions and included statistical questions such as age, gender and income. The full survey is available in Appendix 3. After incomplete surveys were sorted, 158 valid surveys were completed by community members of the Township. This is a strong sample size for the population of Oro-Medonte, which is 20,078. The results can be considered ninety-two per cent representative of the whole of the population of Oro- Medonte. The surveys were distributed widely through existing groups, clubs, and informal networks. It was available for one and a half months to ensure participants had enough time to fill in responses as accurately as possible. Sixty-six per cent of people who filled out the survey are female, which is higher than the representation in the area for the target age group (fifty per cent of people over the age of 64 Page 9 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... in the Township are female). There was speculation that this participation rate reflects femaleÔs likelihood to be connected to the community and to be more social. Twenty-three per cent of those who completed the survey are under the age of 65, which shows the engagement of this population in the planning of their future. A large proportion (forty-five per cent of respondents are between the age of 65-74 even though this population only makes up ten per cent of the areaÔs total population. Thirty-two per cent of respondents are over the age of 75, even though that age cohort only makes up six per cent of the total population of the area. These results are due to the targeted distribution of the survey to ensure a high number of older adults responded. There was even distribution of respondents among varying income levels, with six per cent to ten per cent of all respondents in each of the income cohorts, ranging from $10-20,000 per year to over $100,000 per year. Those who participated in the survey tended to be higher educated than the general population, with sixteen per cent of participants having completed a post-graduate degree (higher than bachelorÔs degree) whereas only seven per cent of the population of the area had completed that level of education. There was underrepresentation in those whose highest level of education was a lower than a high school diploma, who made up nine per cent of the survey respondents but makes up sixteen per cent of the population of the region. Once the survey was completed, two focus groups were conducted with residents in order to gain a deeper understanding of priorities identified in the survey. The focus groups helped further the narratives on individual experiences, developed context for the issues faced by participants, and allowed space for participants to share insights and build on each otherÔs ideas. One focus group was open to community members and was a diverse mix of people of different ages, backgrounds and experiences. The second focus group was held with a pre-existing group of individuals who are active in community life in Oro-Medonte. Focus group responses were incorporated into a spreadsheet, organized by interview question. Patterns in the responses were identified, including: responses that constituted a higher portion of the responses; responses that deviate from established patterns; and responses that point to specific trends amongst specific communities. The findings were summarized from each demographic and compared to each other and the literature review. Recommendations have been drafted based on these findings. Page 10 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... This section explores the themes that emerged from both the survey and focus group responses. The availability of affordable housing that both meets the needs of people as they age and is in their community of choice is crucial to an age-friendly community. In order for housing to be age- friendly, there should be options of transitional housing including apartments, retirement residences, granny flats, long-term care facilities. Additional supports are required for people who wish to stay in their home, such as home alterations like grab bars and ramps. Affordability and availability were both named as the main issues older adults faced in securing housing in the community. Participants often stated that older adults often live alone in larger houses. As they age, it becomes increasingly more difficult and expensive for them to maintain and repair their houses. The Township offers limited options for individuals to move to affordable housing where the maintenance is taken care of and other supports were available onsite. The lack of options forces seniors to leave the area for bigger towns or cities. This experience was somewhat supported by the survey, in which twenty-eight per cent of respondents lived alone and eight-six percent live in housing owned by themselves. The chart below displays the balance community members contend with when thinking about their housing options as they age: While the majority of respondents can afford their housing and their housing meets their current Page 11 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... needs, nine per cent cannot afford their current housing while six per cent say their housing does not meet their current needs. The percentage of people who experience a disparity between their current housing situation and their actual needs will most likely increase as the population continues aging and the complexity of their housing requirements and supports similarly increase. The main issue that came out of this narrative was that there is a lack of appropriate housing stock for older adults in the Township. Big Cedar was named as one community in the Township that did have the necessary supports for adults as they age such as maintenance, options for accessible housing and a strong sense of community, however the affordability of this particular neighbourhood was questioned. Participants identified certain communities, such as Big Cedar, as having the necessary supports for seniors, but also noted that the community was not affordable for most seniors. There is a lack of affordable seniors housing that provides adequate and ongoing support. Residents felt that the following are most needed in their communities: Thirty-nine per cent said they would benefit most from improvements to retirement homes Thirty-one per cent said they would benefit most from improvements to single-family dwellings And twenty-eight per cent said they would benefit most from improvements to apartments. 1.Develop a retirement village: The Township should invest in housing for older adults by developing an area with multiple housing options such as homes, apartments, retirement homes, and long-term care facilities. Supports and services should be available in the neighbourhood to best meet the needs of people as they age. In developing more options for housing the participants would like to consider the following priorities: Respondents who said When considering a move, how important are the following 'Extremely important' or factors? 'Very important' Ability to remain independent 96% Access to shopping (i.e. groceries, retail) 85% Affordability of housing 84% Have a home suitable to meet mobility/living needs 84% Be near health/medical services 79% Be near friends or family 76% Page 12 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Ease/convenience of moving 73% Be near social activities 66% Stay in the community I currently live in 63% Be near public transit 42% 2.Create partnerships and intergenerational support It was recommended that there should be a student volunteer program with local high schools that match older adults in the community with high school students needing volunteer hours. The students could then help the older adult with house maintenance, like snow shovelling or retrieving mail. 3.Provide support for older adults who wish to age in place Support should be provided for adults who prefer to remain in their existing homes as they age but face barriers that may prevent them from doing so. Examples include help with the cost of accessibility upgrades such as grab bars and ramps, maintenance such as snow clearing, and transportation costs that allow them to access other community resources and supports. Page 13 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... An age-friendly community provides opportunities for older adults to continue to remain employed or find meaningful employment if they wish to do so or if they need to for their economic security. An age-friendly community should recognize and fulfill older adultsÔ desire to contribute their skills in volunteering and participating in the political process and be actively engaged in community life. Concerns were voiced in the focus groups about economic security for older adults, which were echoed in the survey, which showed that nineteen pre cent of respondents were employed, sixty- eight per cent of whom were employed out of necessity. Although there appears to be a need for employment opportunities for older adults, focus group participants discussed how there might be a shortage of employment opportunities in the Township for older adults, naming the main opportunities as ski resorts, golf courses, events held at BurlÔs Creek grounds and odd jobs like shovelling and landscaping. Volunteering was seen as central to holding local events and creating a sense of community. It was suggested that the willingness to volunteer is often cultural and passed down through generations, with people volunteering at the same organizations or events where their parents and grandparents had volunteered. Participants emphasized that this openness to volunteering should continue to be passed down through the generations. There was some disagreement among participants about community members volunteering and opportunities to volunteer. On one hand some mentioned that there were plenty of opportunities to volunteer but not enough volunteers, while on the other hand some stated the opposite Ï that there were many people who want to volunteer but not enough opportunities. The survey results may help to explain this disagreement, as it indicates a high number of participants (forty per cent) did not currently do any volunteer work, with twenty-three per cent of those people wanting to start volunteering. The survey also showed that thirty-five per cent of respondents did a small amount of volunteering (1-5 hours per week) and that fifty-five per cent of those people were interested in doing more volunteer work. This information suggests that there are both a lot of people in the community interested in volunteering and that there are enough opportunities to volunteer. This could mean that the issue lies in communicating opportunities and matching skilled volunteers with volunteer opportunities in which they are interested. 4.Offer computer training Offering computer training for older adults who wish to learn, either for paid work, volunteering or for personal interest. It was suggested that this could be done in partnerships with local high schools, with the training being provided by students fulfilling their volunteer hours. 5.Offer seminars on planning for retirement 6.Share information on volunteer opportunities More avenues to share knowledge about volunteer opportunities or Óhelp wantedÔ should be Page 14 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... encouraged and developed. This could take the form of a section in the Community Guide or an online system similar to 211, where volunteers could search for opportunities that fit their interest. 7.Develop a ÓSenior-friendly businessÔ designation The suggestion of creating a Ósenior-friendlyÔ status for businesses and services is described in detail in the section discussing ÓCommunity Health and Social ServicesÔ. The idea is that a business or social service could be granted a formal recognition for being Ósenior-friendlyÔ by the Township if they meet certain standards. It was suggested that one of these standards might be that the agency or business hires local older adults onto their staff. Develop comparisons and partnerships with other communities 8. It was suggested that other near-by locales should be studied as well, such as other communities in Simcoe County for employment and volunteer opportunities, given that opportunities may be limited in the Township given the size. However, in linking Oro- Medonte residents to work or volunteer opportunities outside of the immediate area it was suggested that transportation could be an issue. Page 15 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... The availability, accessibility and affordability of different modes of transportation is key in providing older adults with the freedom and independence to get around their community. This can include reliance on forms of transportation like community vans, buses, taxis, and friends or family but can also include safety of personal mobility of older adults like signage, traffic lights, sidewalks and parking lots. The importance of being able to drive and having access to a car for maintaining independence as residents age was echoed in both the focus groups and in the survey, as shown in the chart below. The importance of getting around easily and affordably was linked to residentsÔ ability to access health services and other services they needed, participate in social activities, and get to work or volunteer opportunities. If someone cannot drive or does not have access to a vehicle they may have other options such as taxis, being driven by friends or family, or community ride programs. Some of the community ride programs are Helping Hands, Red Cross and Cancer Society vans. Was 'Very important' or How important are the following factors to your ability to 'Somewhat important' to travel? respondents Access to a vehicle you can drive 91% Services and stores within walking distance 69% Access to a friend/family who can drive and/or assist 63% Access to public transit 48% Taxi services 43% Access to community transportation services 41% 9.Explore partnerships with Orillia and Barrie for public transportation Nearby larger centres are developing some public transportation pilot projects in which the Township may be able to partner and participate. This arrangement would provide options for people to get between towns and to larger town centres for appointments and shopping, but might not address the issue of people travelling about within the Township. 10.Invest in services used in the community Investment in local programs such as Helping Hands and others should be increased and expanded. Page 16 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... General attitudes of respect and recognition of the role older adults play in our society are important in creating an age-friendly community. An age-friendly community treats older adults with respect and is a place where older adults can feel a sense of belonging and be included in civic life. It fosters positive images of aging and provides opportunities for different generations to integrate socially and challenge ageist stereotypes. Participants in the project differentiated between the community respecting older adults, and community members accepting older adults as valuable, contributing members of the community. It was made clear that participants felt that the community respected them as older adults, and attributed this to a rural upbringing of Órespecting eldersÔ. Similarly, 71 per cent of survey respondents said they feel respected by their community. However, being valued by the community was felt at a lower rate of sixty-two per cent in the survey and backed up by focus group participants. Participants suggested that with the closing of churches and an increasing culture that values independence over community, families tend to stay in more and be more isolated, especially in the winter. 11.Establish a common interest peer group A group of older adults could be formed who mobilize community members and engage people who might be isolated. This could provide volunteer opportunities and might reduce isolation for particularly vulnerable people. 12.Improve communication Since knowledge about community activities was named as the biggest barrier to participating, this was suggested as a priority for the Township. Some suggestions for increasing communication are listed in the ÓCommunication and InformationÔ section, but participants found it important to link the communication gap to how residents participate in social activities. 13.Encourage and support Óblock partiesÔ Holding parties or events by neighbourhood was named as a way to decrease isolation, since they can be held close to oneÔs house. Page 17 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Physical environment has a major role to play in the mobility, independence and quality of life of older adults. Age-friendly outdoor spaces and parks are those that are clean with outdoor seating, well maintained sidewalks, curbs to accommodate wheelchairs, and accessible washrooms and pedestrian crossings. Buildings and businesses should be secure, welcoming and accessible, with adequate elevators, stairs with railings, wide and automatic doors, wide aisles and accessible parking. Green spaces were generally thought to be accessible with the exception that often one must drive to access them and the walking trails are not paved, so wheelchairs cannot access them, either. Focus groups and the survey both indicated that more benches and public washrooms were needed in public spaces, with survey respondents only being forty-four per cent satisfied with washrooms in public places. Residents said that public buildings are becoming more accessible, with respondents suggesting they have seen more ramps and accessible washrooms, but it seems as though there should to be room for growth since survey respondents were only forty-seven per cent satisfied with the accessibility of buildings. The chart below shows how satisfied residents are with some of the outdoor spaces. Red highlighting indicates that there is low satisfaction, which may suggest the item should be a priority for the Township. Page 18 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... 14.Provide subsidies for local businesses to become accessible Subsidies for local businesses may help them to better meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) better and more quickly. Adhering to the AODA and ensuring buildings in the community were accessible was suggested as a priority, although the high of these changes may make them unaffordable for businesses. 15.Develop accessible walking trails It was suggested that local walking trails like the Rail Trail should have benches and washrooms to encourage use by older adults. Page 19 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... An age-friendly community should have affordable, accessible and conveniently located events, activities and opportunities for older adults to socialize. Social participation consists of joining in cultural, recreational, educational and spiritual activities within the community such as exercise classes, computer courses, local events like fairs, crafts, card games, etc. The results below suggest areas of concern, given that six per cent of respondents only see friends or family once a month, and four per cent only see friends or family once a year. These numbers does not include the frequency with which older adults might see other people with whom they interact, such as store employees, health service workers, postal workers, etc. which could make up for a significant amount of their social interaction. There was disagreement among focus group participants on the availability of social activities to participate in the community. Participants could name many activities that were available in the community such as card games and annual events like the World Fair. However, there was a feeling that the number of activities available was decreasing with one survey respondent poignantly asking: ÑIs there anything in Oro-Medonte for those who do not play euchre?Ò Community members frequently travel outside of the Township to participate in social activities, saying that in the Township there is the perpetual difficulty of needing more activities, but a lack of participation when those activities do appear. These comments align with the survey in that sixty-four per cent of respondents said they would participate more if there were more social activities and events in the area. Some of the barriers that community members named in participating in social activities are listed below: Page 20 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... % of What prevents you from socializing more? respondents Lack of information about events 24% Costs 22% Event scheduling 19% Lack of opportunities 14% Distance 12% Health 10% Lack of transportation 8% Mobility issues 8% Safety concerns 4% Other 6% Not enough friends/shy 2% Caregiving 1% Grieving 1% I'm happy with level of socializing 45% With some of the top reasons for not participating being the lack of information on activities and the cost of activities, it is clear that these are two areas that should be a priority to improve upon at the Township level. 16.Create community centre or centre for social activities: Focus group participants identified a recent closing of spaces that are open for community members to use. These closures were named as a barrier to holding community events or activities since there are limited spaces in which to hold them. Creating a community centre that could be used by groups, clubs or the general population would provide this space, removing a barrier to holding social activities. This was named as especially important in the winter when outdoor activities need to be limited. Some specific activities suggested by participants were classes that draw on local talent, such as a woodworking course or dancing classes. 17.Target communication Knowledge about community activities was named as the biggest barrier to participation, suggested it should be a priority for the Township. Some suggestions for increasing Page 21 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... communication are listed in the ÓCommunication and InformationÔ section of this report, but participants found it important to link the communication gap to how residents participate in social activities. 18.Support light activity like walking, hiking and cross-country skiing Light physical exercise was named specifically as an activity of which residents would like to see more. It was named as a way to keep people healthier longer as well as increase social participation if the exercise is catered toward older adults. Having access to information is a vital part to healthy, active aging. An age-friendly community recognizes that information must be easily accessible and shared using different methods to make sure that information about important community events and services is delivered in formats appropriate for older adults with varying abilities and resources. According to the survey, forty-two per cent felt very informed about the local area, including events and news, while fifty-six per cent felt slightly informed and two per cent felt they were not well- informed. This finding implies that the communication in the Township could be improved to ensure that information is easily accessible to all residents, and specifically aging residents. This observation is reinforced by the finding that seventy-six per cent of survey respondents would like to be more informed about local news and events. There was a disconnection between how people in the Township hear about local news and events and how they wanted to hear about them. The two ways by which most people currently hear about local news are word of mouth and the newspaper, while the top two ways people said they would like to hear about local news are the newspaper and the internet. There is willingness to use the internet as a main mode of communication from community members, which was supported by survey findings which showed ninety-two per cent of survey respondents access the internet daily. This finding is supported by feedback in the focus groups, in which participants emphasized that the internet was important for older adults, especially those who are home-bound or have mobility issues. This also led to the identification of poor internet access as a major barrier to local older adults. Participants identified poor internet connectivity in the region, which some blamed on partnerships with different internet providers at the Township level. Newsletters, booklets and pamphlets developed by the Township were identified as helpful, but word of mouth was discussed as the main avenue for hearing about local events. It was added in the focus groups that news spreading by word of mouth is largely reliant on a small number of core community leaders. 211 is a resource that can be accessed both by phone (by calling 211) or online by visiting www.211ontario.ca. This resource can connect people to services they have need for, such as health services, food programs, legal services and much more. Although this is a resource that can help to address many issues older adults might face, thirty-nine per cent of survey respondents were not aware of this resource, highlighting that it might not be well communicated to those who might need it. 19.Study Community Guide effectiveness and distribution Page 22 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... The ÓCommunity GuideÔ is a magazine outlining events happening in the community and is released quarterly. It was recommended that there be a specific study on the effectiveness and distribution of the guide in order to determine ways it can be more widely used and more useful. 20.Alter community guide for target audience The Community Guide should better reflect the older adult population with photos of older adults on the cover and clear and obvious prompts for the section on activities for older adults. 21.Partner with internet providers to improve access throughout the township Page 23 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... In an age-friendly community health and social services should be available and easy to access by phone and in person. These services should also meet the range of needs older adults might have. Some examples of these services are family physicians, specialists, home care, meals on wheels, financial assistance, yard work etc. The availability of community support and health services was closely linked to the availability of transportation to get to and from these supports. Some healthcare services were reported to be inaccessible if the resident did not have a car or drive. Given that fifteen per cent of survey respondents identified their physical health as poor or fair, access to the appropriate health services is crucial. Fortunately, most respondents (eight-six per cent) had a family doctor in the Township, but four per cent had no family doctor. By comparison, nine per cent of the survey respondents said that their mental health was poor or fair; however, focus group participants suggested that there are few mental health supports in the Township. Apart from health services, there are a great many other services that residents discussed needing support with as they age. The chart below displays some of the main services older adults named as being important in maintaining their independence. Although the services that appear to be needed most are related to maintaining the home, like yard care, home repair, house cleaning, etc. the issues that were of most concern to the Steering Committee were accessing health services, with which twenty-two per cent needed help in the past year, and affording enough food, with which five per cent said they needed help in the past year. In the past 12 months have you needed help doing any of the following % of respondents tasks? who said 'Yes' Income tax preparation 59% Home repair and maintenance 55% Snow removal 52% Yard care 40% House cleaning 25% Accessing health services 22% Personal transportation 18% Garbage removal 13% Pet care 12% Grocery Shopping 11% Filling out forms 9% Picking up medicine from the pharmacy 9% Page 24 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Preparing meals 8% Delivery service 7% Collecting mail or parcels 7% Accessing social services 6% Affording a sufficient amount of food 5% Banking 5% Taking medication 4% Language interpretation/ translation services 2% Another concern raised in focus groups was ensuring the safety of older adults in the community Ï especially safety from scams targeting older adults. Participants also indicated a concern that businesses often target older adults unethically for business as they might be Óeasy targetsÔ. 22.Create an ÓAge-Friendly BusinessÔ designation Developing standards and awarding designations to businesses that are age-friendly and trusted by older adults in the community would signify to older adults that the business was trusted locally and would also create a network of services for easier referral. 23.Create incentives for entrepreneurs to fill gaps in services Financial incentives for entrepreneurs and businesses to be able to fill some of the gaps in services such as house maintenance for older adults, transportation and food security, would help older adults age in the existing homes. 24.Connect people to services It was named that there is a disconnect between people and the services they need. As mentioned earlier, the resource 211 has proven to assist in connecting people to local resources. It is suggested that there is a greater effort to communicate the existence of this service. Page 25 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Planning for an aging population requires the guidance of participation of those older adults who best know the existing challenges and would benefit most from improvements. Engaging with older adults in Oro-Medonte to learn about their lived experiences has shown that while many feel a strong sense of community, feel appreciated, and recognize that improvements are gradually being made to the physical environment, there are many other improvements that would allow then to participate more fully in the community. Of the eight dimensions identified by the World Health Organization as being essential to an age- friendly community, communication, transportation, and housing, in particular, present opportunities in Oro-Medonte. This result is not surprising, given the large geography of the Township and the broadly distributed population centres remaining from amalgamation. This report includes twenty-four recommendations that should inform all aspects of the TownshipÔs planning, to ensure that future initiatives include and serve older adults. Township departments, divisions, agencies, boards and committees should be encouraged to identify opportunities within their work plans and budgets to act on these recommendations, reporting regularly on progress. The community of older adults has been involved in the preparation of this action plan, and should continue to be involved in future planning and implementation to ensure outcomes match identified needs and opportunities. Page 26 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 27 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... 1.Develop a retirement village: The Township should invest in housing for older adults by developing an area with multiple housing options such as homes, apartments, retirement homes, and long-term care facilities. Supports and services should be available in the neighbourhood to best meet the needs of people as they age. In developing more options for housing the participants would like to consider the following priorities: Respondents who said When considering a move, how important are the following 'Extremely important' or factors? 'Very important' Ability to remain independent 96% Access to shopping (i.e. groceries, retail) 85% Affordability of housing 84% Have a home suitable to meet mobility/living needs 84% Be near health/medical services 79% Be near friends or family 76% Ease/convenience of moving 73% Be near social activities 66% Stay in the community I currently live in 63% Be near public transit 42% 2.Create partnerships and intergenerational support It was recommended that there should be a student volunteer program with local high schools that match older adults in the community with high school students needing volunteer hours. The students could then help the older adult with house maintenance, like snow shovelling or retrieving mail. 3.Provide support for older adults who wish to age in place Support should be provided for adults who prefer to remain in their existing homes as they age but face barriers that may prevent them from doing so. Examples include help with the cost of accessibility upgrades such as grab bars and ramps, maintenance such as snow clearing, and transportation costs that allow them to access other community resources and supports. 4.Offer computer training Page 28 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Offering computer training for older adults who wish to learn, either for paid work, volunteering or for personal interest. It was suggested that this could be done in partnerships with local high schools, with the training being provided by students fulfilling their volunteer hours. 5.Offer seminars on planning for retirement 6.Share information on volunteer opportunities More avenues to share knowledge about volunteer opportunities or Óhelp wantedÔ should be encouraged and developed. This could take the form of a section in the Community Guide or an online system similar to 211, where volunteers could search for opportunities that fit their interest. 7.Develop a ÓSenior-friendly businessÔ designation The suggestion of creating a Ósenior-friendlyÔ status for businesses and services is described in detail in the section discussing ÓCommunity Health and Social ServicesÔ. The idea is that a business or social service could be granted a formal recognition for being Ósenior-friendlyÔ by the Township if they meet certain standards. It was suggested that one of these standards might be that the agency or business hires local older adults onto their staff. Develop comparisons and partnerships with other communities 8. It was suggested that other near-by locales should be studied as well, such as other communities in Simcoe County for employment and volunteer opportunities, given that opportunities may be limited in the Township given the size. However, in linking Oro- Medonte residents to work or volunteer opportunities outside of the immediate area it was suggested that transportation could be an issue. 9.Explore partnerships with Orillia and Barrie for public transportation Nearby larger centres are developing some public transportation pilot projects in which the Township may be able to partner and participate. This arrangement would provide options for people to get between towns and to larger town centres for appointments and shopping, but might not address the issue of people travelling about within the Township. 10.Invest in services used in the community Investment in local programs such as Helping Hands and others should be increased and expanded. 11.Establish a common interest peer group A group of older adults could be formed who mobilize community members and engage people who might be isolated. This could provide volunteer opportunities and might reduce isolation for particularly vulnerable people. 12.Improve communication Since knowledge about community activities was named as the biggest barrier to participating, this was suggested as a priority for the Township. Some suggestions for increasing communication are listed in the ÓCommunication and InformationÔ section, but participants found it important to link the communication gap to how residents participate in social activities. 13.Encourage and support Óblock partiesÔ Holding parties or events by neighbourhood was named as a way to decrease isolation, since Page 29 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... they can be held close to oneÔs house. 14.Provide subsidies for local businesses to become accessible Subsidies for local businesses may help them to better meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) better and more quickly. Adhering to the AODA and ensuring buildings in the community were accessible was suggested as a priority, although the high of these changes may make them unaffordable for businesses. 15.Develop accessible walking trails It was suggested that local walking trails like the Rail Trail should have benches and washrooms to encourage use by older adults. 16.Create community centre or centre for social activities: Focus group participants identified a recent closing of spaces that are open for community members to use. These closures were named as a barrier to holding community events or activities since there are limited spaces in which to hold them. Creating a community centre that could be used by groups, clubs or the general population would provide this space, removing a barrier to holding social activities. This was named as especially important in the winter when outdoor activities need to be limited. Some specific activities suggested by participants were classes that draw on local talent, such as a woodworking course or dancing classes. 17.Target communication Knowledge about community activities was named as the biggest barrier to participation, suggested it should be a priority for the Township. Some suggestions for increasing communication are listed in the ÓCommunication and InformationÔ section of this report, but participants found it important to link the communication gap to how residents participate in social activities. 18.Support light activity like walking, hiking and cross-country skiing Light physical exercise was named specifically as an activity of which residents would like to see more. It was named as a way to keep people healthier longer as well as increase social participation if the exercise is catered toward older adults. 19.Study Community Guide effectiveness and distribution The ÓCommunity GuideÔ is a magazine outlining events happening in the community and is released quarterly. It was recommended that there be a specific study on the effectiveness and distribution of the guide in order to determine ways it can be more widely used and more useful. 20.Alter community guide for target audience The Community Guide should better reflect the older adult population with photos of older adults on the cover and clear and obvious prompts for the section on activities for older adults. 21.Partner with internet providers to improve access throughout the township Page 30 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Name Contact Doug Humphries dougwhumphries@gmail.com Carolyn Jones Carolyn.jones@smdhu.org Wynne Fitz-Gerald Wfitzgerald123@gmail.com Ruth Fountain sruthfountain@gmail.com Christina Sanford gsanford@rogers.com Dawn Davidson ddavidson@huronianplc.ca Harry Hughes Harry.hughes@oro-medonte.ca Barbara Coutanche Barbara.coutanche@oro-medonte.ca Donna Hewitt dhewitt@oro-medonte.ca Marie Brissette mbrissette@oro-medonte.ca Page 31 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 32 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 33 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... 158 valid surveys were completed by community members of the Township of Oro-Medonte. This is a strong sample size for the population of Oro-Medonte, which is 20,078. The results can be considered 92% representative of the whole of the population of Oro-Medonte. In the following results, the percentage of survey respondents who responded either ÓStrongly agreeÔ or ÓSomewhat agreeÔ are represented. They are shown in the following manner: Page 34 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 35 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 36 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 37 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 38 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 39 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 40 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 41 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 42 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... Page 43 of 59 5.a) Kevin Beaulieu, Public Interest and Communications Inc.... 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